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Brother International MFC-J6510DW Support Question

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Question posted by kamalzabel on January 26th, 2014

When I Scan Using The Adf, A Long Strip Appears In The Pdf.

The strip is 1-2mm wide and covers the text or images. I always end up having to use the scan the pages individually on the glass plate - very annoying for multi-page document scanning! The strip seems to be caused by a problem in the rollers guiding the page through the ADF. Cleaning the roller may solve the problem, but it is not accessible. Any suggestions?

Current Answers

Answer #1: Posted by freginold on February 5th, 2014 1:10 PM
This answer was accepted by the poster of the original question.
freginold

Member since:
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Hi, when you lift up the feeder, there should be the large glass plate, and then a small strip of glass next to that. The small strip of glass is what's causing your streak. There may be Wite-Out or some dirt on it. Clean this glass strip, either with a dry rag or a rag and alcohol, and that should solve your problem.

Related Brother International MFC-J6510DW Manual Pages

Software Users Manual - English - Page 9

...using any other personal Firewall software, see Firewall settings (For Network users) on glossy paper to network print, network scan...you are using a page description language, converts it into a format that individual cartridge. ...devices using the IEEE802.11b/g/n wireless standard in a high quality ink jet printer. Install those drivers by the printer/multi-function device. Using...
Software Users Manual - English - Page 41

...Firewall settings (For Network users) on page 34) and a Windows® Imaging Acquisition (WIA) driver (See Scanning a document using the TWAIN driver 2 The Brother MFL-Pro Suite software includes a TWAIN compliant scanner driver. If you use the ADF (automatic document feeder) or the scanner glass. TWAIN drivers meet the standard universal protocol for scanning documents from the CD-ROM, the...
Software Users Manual - English - Page 44

.... 37 If you want to create 2 a three page file, scan the documents as PDF. 1 13 2 2 1 0.4 in. (10 mm) or greater 2 0.8 in. (20 mm) or greater (bottom) Guidelines for Auto Crop 2  This setting is only available for documents that are rectangular or square.  If your document is too long or wide, this setting does not work . ...
Software Users Manual - English - Page 49

... this Guide are two ways to scan a document. You can scan images directly into the PC 2 There are based on the Scan or Get Photo panel. The Scan or Get Photo panel appears on the left side of a page after pre-scanning the document, you must scan using the scanner glass (Flatbed). (See Pre-Scanning and cropping a portion using the WIA driver (Windows® XP...
Software Users Manual - English - Page 54

... to scan a whole page. c Do one of a page after pre-scanning the document, you must scan using the scanner glass (Flatbed). (See Pre-Scanning and cropping a portion using the WIA driver (Windows® Photo Gallery and Windows® Fax and Scan users) 2 Scanning a document into the PC 2 2 There are two ways to scan the document. You can either use . The Scan dialog box appears. 47...
Software Users Manual - English - Page 56

... the following settings, if needed, in the Scan dialog box to scan. e Press and hold down list. Scanning Pre-Scanning and cropping a portion using the scanner glass 2 The Preview button is scanned into the PC on page 47. 2 b Put the document face down on the Scan dialog box. When you want to scan the image. a Follow the steps from the Source drop...
Software Users Manual - English - Page 63

... Opening images with an application on page 61.  See Attaching the scanned data to E-mail on page 61.  See Using the OCR feature on page 62. Support (See Support tab on page 67.)  See Opening ControlCenter Help on page 67.  See Using Brother Solutions Center on page 67.  See Accessing the Brother CreativeCenter on page 66. Device...
Software Users Manual - English - Page 187

... to use Auto Crop.  The Auto Crop feature is flashing, you want . d Press a or b to choose Scan to step...scanning Guidelines for Auto Crop 12  This setting is only available for documents that are rectangular or square.  If your document is too long or wide, this setting does not work properly.  You must place the documents away from the edges of the scanner glass...
Software Users Manual - English - Page 196

... application on page 177. e Press a or b to choose the destination computer you to send, receive or forward documents over a Local Area Network or the Internet to computers or other Internet Fax machines. Scan to E-mail (E-mail Server) 13 13 Scan to E-mail (E-mail Server) can assign an E-mail address allowing you want to use this...
Software Users Manual - English - Page 200

... to use for B/W documents. You can choose Color 100 dpi, Color 200 dpi, Color 300 dpi, Color 600 dpi, B/W 100 dpi, B/W 200 dpi or B/W 300 dpi. d Press a or b to choose one of the flatbed/ADF scanner counter plus the file extension (For example, Estimate_098765.pdf). g Enter the destination folder where your document. k Choose the glass scan size...
Advanced Users Manual - English - Page 2

... more advanced information for Printing, Scanning, Network Scanning, PhotoCapture Center™, Remote Setup, PC-Fax, and using . In addition, find it? Safety and Legal Quick Setup Guide Basic User's Guide Advanced User's Guide Software User's Guide Network Glossary Network User's Guide What's in it ? Where is it ? PDF file / Documentation CD-ROM i User's Guides and...
Advanced Users Manual - English - Page 32

... key. Press OK. Press OK. a Ask the other party to place the document in chapter 2 of the Basic User's Guide.) a Press Menu. d Press ... hang up. The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting. (See Paper... a fax at the end of a conversation 4 At the end of a conversation, you can ask the other party to fit on one page of Letter, Legal, ...
Advanced Users Manual - English - Page 47

... to print a poster, use the scanner glass. c Enter the number of your document. 7 If you use the poster feature your machine divides your document. If you placed the document in 1 or Poster(2 x 2)with Poster copy. If you are making a poster, the machine scans the pages and starts printing. If you use this setting, use the scanner glass. You can only make...
Advanced Users Manual - English - Page 50

... stacked in the order 321, 321, 321, and so on the document. f If you want . Chapter 7 Sorting copies using the ADF 7 You can sort multiple copies. b Load your document. a Press (COPY). b Load your document. f If you want. c Enter the number of the image. Press OK. Pages will vary depending on . e Press d or c to choose Advanced Settings. f Press...
Advanced Users Manual - English - Page 54

.... For 2-sided documents and books use the scanner glass. (long edge flip) Portrait 1 2 Landscape 1 2 2 2 11 1 2 (short edge flip) Portrait 1 1 2 Landscape 1 2 11 2 Note • 2 in the ADF for copies by copying... go to Page, your machine will reduce the document size automatically to step f.  If you load your document. b Press d or c to choose On to Page or Keep ...
Advanced Users Manual - English - Page 69

... glass, but if your document. c Press (SCAN). i Press d or c to use the Auto Crop. • The Auto Crop feature is supported by technology from the edges of the angles is not square, Auto Crop cannot detect the document. • If your document is too long or wide, this setting will not work properly. • You must place the documents...
Users Manual - English - Page 8

... about network utilities, network printing, troubleshooting tips and supported network specifications. PDF file / Documentation CD-ROM Follow these instructions for trademarks and legal limitations. Read this Guide for Printing, Scanning, Network Scanning, PhotoCapture Center™, Remote Setup, PC-Fax, and using . See troubleshooting tips. Where is it ? In addition, find it...
Users Manual - English - Page 16

...-ROM. When you want to learn detailed information about the machine such as how to step c. Insert the Documentation CD-ROM into your country. Note (Windows® users) If the screen does not appear automatically, go to use the advanced features for Fax, Copy, PhotoCapture Center™, Printer, Scanner, PC-Fax and Network.
Users Manual - English - Page 45

... or scan pages of the scanner glass. a Lift the document cover. IMPORTANT If you are scanning a book or thick document, DO NOT slam the cover down or press on the 3 left corner of a book or one page at a time. c Close the document cover. Loading documents Using the scanner glass 3 You can use the scanner glass to load documents 3 Note To use the scanner glass, the ADF must...
Users Manual - English - Page 159

...57 paper type 57 tray use 24 using ADF 30 using 49 External telephone, connecting 48 145 Error 74 Cover is Open 74 Data Remaining 74 Document Jam 74 DR Mode in Use 75 Ink Absorber Full ...Unable to Init 79 Unable to Print 79 Unable to Scan 79 Wrong Paper Size 79 Wrong Tray Setting 80 Extension telephone, using scanner glass 31 Cordless telephone (non-Brother 49 Custom Ringing 44...

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