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Brother International MFC9440CN Support Question

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Question posted by ceo30814 on May 10th, 2012

Keep Getting Drum Error - Slide Green Tab.

I have removed the drum 4 times and cleaned it and still get error message. The online instruction to reset drum doesn't exist on this unit. PLEASE help, this is a small business that can't afford down time [email protected]

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Related Brother International MFC9440CN Manual Pages

Users Manual - English - Page 123

... extra memory, you send are sending a PC Fax message and get transmission errors due to possible interference on the telephone line, try...to hear fax receiving tones before pressing Black Start or Color Start. Vertical black lines when sending. If the problem...by dirt or correction fluid on the glass strip. (See Cleaning the scanner on , your telephone line. Sending faxes Difficulties...

Users Manual - English - Page 124

... LCD is showing an error message. (See Error and maintenance messages on a single line. Right-click Brother MFC-9440CN Printer. The Setup Receive setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are typically caused by dirt or correction fluid on the glass strip, or one of the corona wires for printing is dirty. (See Cleaning the scanner on...

Users Manual - English - Page 130

... may be damaged. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Replace the toner cartridge that matches the color of the line. (See Replacing a toner cartridge on page 147.) „ Make sure each color) of the drum unit by sliding the green tab. (See Cleaning the corona wires on page 147.) „ Clean the laser scanner windows with the white line. (See Replacing a toner cartridge on...

Users Manual - English - Page 141

.... The most common error and maintenance messages are shown below. Error Message Cause Action Access Error The device is time to replace the belt unit. Cartridge Error Put the Black (K) Toner Cartridge back in the message. Change PF Kit 1 It is not installed properly. Reinsert the device and try it back into the drum unit again. 1 The toner cartridge color with the problem is...

Users Manual - English - Page 144

....) „ Put in a new belt unit. (See Replacing the belt unit on page 173.) „ Put in a new drum unit. (See Replacing the drum unit on page 166.) „ Replace the empty toner cartridge with a new one of the USB flash memory drive. Do one . (See Replacing a toner cartridge on again. Error Message Cause Action Not Registered You...

Users Manual - English - Page 145

... (See Replacing the waste toner box on again. If the error message continues leave the machine for up to be turned off the machine's power switch and...Device An incompatible or broken device Remove the USB flash memory drive from the has been connected to replace the waste toner box. (See Replacing the waste toner box on the USB flash memory drive. The drum unit...

Users Manual - English - Page 165

... 4 CAUTION Be sure to return the tab to clean only the corona wire of the color that you do not, printed pages may have a vertical stripe. Troubleshooting and routine maintenance f Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. 1 C 1 1 2 Note We recommended that caused the...

Users Manual - English - Page 180

... NOT use flammable substances near the machine. Doing this may have a vertical stripe. 1 3 Close the corona wire cover. 1 2 1 2 4 Repeat step 1 through step 3 to clean the inside the drum unit by gently sliding the green tab from left several times. If you do not, printed pages may cause a fire or electrical shock. CAUTION Be sure to return the...

Software Users Manual - English - Page 18

... a or b to select Yes. Note If an error message is in the User's Guide. 11 Calibration helps you to Reset. For DCP-9040CN, press Menu, 3, 5. b Press a or b to improve the color density. a For MFC-9440CN, press Menu, 4, 5. e Press Stop/Exit. 1 1 You can reset the calibration parameters back to select Yes. a For MFC-9440CN, press Menu, 4, 5. For DCP-9040CN, press Menu...

Software Users Manual - English - Page 35

... user name will print the date and time on your computer screen. • Improve Thin Line Improve the appearance of the environment the machine is Off. Remove the check mark if you set Toner Save Mode to use the color calibration data stored in your machine. • Get device data If you click this box...

Software Users Manual - English - Page 69

...If your machine is an MFC-9440CN or DCP-9040CN, go to...color, choose color in scan type on the Device Button tab of the ControlCenter3 configuration. (See SCAN on the Device Button tab of the ControlCenter3 configuration. You can scan either a black and white or color document into your E-mail application, displaying the new message waiting to Step e. If your machine is an MFC...

Software Users Manual - English - Page 70

... on the settings on the Device Button tab, Black Start or Color Start do not change the scan configuration. (See Image (example: Microsoft® Paint) on page 75.) 2 a Put the document face up in the ADF, or face down on the scanner glass. If your machine is an MFC-9440CN or DCP-9040CN, go to...

Software Users Manual - English - Page 71

Press OK. If your machine is an MFC-9440CN or DCP-9040CN, go to Step d. Note • Scan type depends on the settings on the Device Button tab, Black Start or Color Start do not change the (Scan) configuration. (See OCR (Word Processing program) on page 77.) 2 a Put the document face up in the ADF, or...

Software Users Manual - English - Page 72

...process. If your choice. Note • Scan type depends on the settings on the Device Button tab, Black Start or Color Start do not change the settings. • If you would like to File screen of...and white, choose black and white in the ADF, or face down on the Device Button tab of your machine is an MFC-9440CN or DCP-9040CN, go to Step e. The file type and specific folder are ...

Software Users Manual - English - Page 105

... and then choose 2sided (L)edge or 2sided (S)edge depending on your machine is an MFC-9440CN or DCP-9040CN, go to Step d. Press OK. Note • Scan type depends on the settings on the Device Button tab, Black Start or Color Start do not change the Scan configuration. (See Image (example: Microsoft® Paint) on...

Software Users Manual - English - Page 106

... OCR. If you want the scanned data in color, choose color in scan type on the Device Button tab of the ControlCenter3 configuration. Press OK. Press OK. The machine starts the scanning process. b Press (Scan). 4 c Press a or b to choose Scan to Step e. If your machine is an MFC-9440CN or DCP-9040CN, go to the PC...

Software Users Manual - English - Page 107

... is an MFC-9440CN or DCP-9040CN, go to Step d. To change the settings. • If you want the scanned data in color, choose color in File Name section on the Device Button tab of the ControlCenter3... (S)edge. Note • Scan type depends on the settings on the Device Button tab, Black Start or Color Start do not change the machine's Scan key settings, right-click each Control...

Software Users Manual - English - Page 117

...Brother PC-FAX Setup dialog box, click the Sending tab to display the screen below. 6 6 „...), PC-FAX Sending, then PC-FAX Setup. c Click OK to get an outside line here. The Brother PC-FAX Setup dialog box appears...the User Information. Brother PC-FAX Software (MFC-9440CN and MFC-9840CDW only) a Click the Start button, All Programs, Brother, MFC-XXXX (where XXXX is sometimes required by...

Software Users Manual - English - Page 142

.... Note If an error message is in the User's Guide. 8 8 Auto Registration 8 Registration 8 If solid areas of color or images have cyan, magenta or yellow fringes, you to Reset. For MFC-9840CDW, press Menu, 4, 7, 1. b Press a or b to improve the color density. Calibration helps you can reset the calibration parameters back to select Calibrate. a For MFC-9440CN, press Menu...

Software Users Manual - English - Page 145

...You can set update intervals. Before you can check the device status by clicking the Status Monitor icon in Macintosh HD... tab of ControlCenter2 or by clicking the machine icon on the Web Based Management System, see error messages ...such as paper empty or paper jam at pre-set what interval the software will update the machine status information. You can also access the Color...