Brother International MFC 8890DW Support Question
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Question posted by aircljf on June 16th, 2014
Brother Mfc8890dw Printer Why Would It Be Off Line
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Current Answers
Answer #1: Posted by waelsaidani1 on June 16th, 2014 10:51 PM
1. While still in the Printers folder locate the Brother printer in the list and hover your mouse over the
Brother printer icon. Below is an example of what you may see:
Printer Status: Ready (Could also state: OFFLINE, PAUSED-OFFLINE, etc.)
Documents: 0 (Could be any number)
2. If there are any documents waiting in the queue, right-click on the Brother Printer driver and select
CANCEL ALL DOCUMENTS.
Note: You may have to make several attempts to clear the queue. If the queue will not
clear, you may need to restart the computer.
3. If the status states: OFFLINE, right-click on the Brother Printer driver and check USE PRINTER ONLINE
or uncheck USE PRINTER OFFLINE.
NOTE: If this is not an option, continue to the next step.
4. If the status states: PAUSED, right-click on the Brother Printer driver and check RESUME PRINTING or
uncheck PAUSE.
5. If the status states: ERROR, and you have cleared the queue successfully, right click on the driver and
select PAUSE, then right click on the printer and select RESUME to clear the error status.
Brother printer icon. Below is an example of what you may see:
Printer Status: Ready (Could also state: OFFLINE, PAUSED-OFFLINE, etc.)
Documents: 0 (Could be any number)
2. If there are any documents waiting in the queue, right-click on the Brother Printer driver and select
CANCEL ALL DOCUMENTS.
Note: You may have to make several attempts to clear the queue. If the queue will not
clear, you may need to restart the computer.
3. If the status states: OFFLINE, right-click on the Brother Printer driver and check USE PRINTER ONLINE
or uncheck USE PRINTER OFFLINE.
NOTE: If this is not an option, continue to the next step.
4. If the status states: PAUSED, right-click on the Brother Printer driver and check RESUME PRINTING or
uncheck PAUSE.
5. If the status states: ERROR, and you have cleared the queue successfully, right click on the driver and
select PAUSE, then right click on the printer and select RESUME to clear the error status.
Related Brother International MFC 8890DW Manual Pages
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