Brother International MFC-8480DN Support Question
Brother International MFC-8480DN Support Question
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Question posted by leonJun on May 19th, 2014
How To Remove Jam In Drum Unit Of Mfc 8480dn Printer
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Current Answers
Answer #1: Posted by TechSupport101 on May 19th, 2014 10:28 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,285
Member since:
May 24th, 2013 Points: 12,171,285
Hi. To clear paper jams, please follow the steps below.
NOTE: Illustrations shown below are from the representative product and may differ from your Brother machine.
NOTE: Illustrations shown below are from the representative product and may differ from your Brother machine.
After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine DO NOT touch the shaded parts shown in the illustration. If you do this you may get burned.
To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
- Press the front cover release button and open the front cover.
- Slowly take out the drum unit and toner cartridge assembly.
We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
- Push down the blue lock lever and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit.
- Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
- To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
- Clear the jammed paper if there is any inside the drum unit.
- Put the toner cartridge back into the drum unit until you hear it lock into place. If you put it in properly, the blue lock lever will lift automatically.
- Put the drum unit and toner cartridge assembly back in the machine.
- Close the front cover.
- Please confirm that you have installed both a toner cartridge and a drum unit in the machine. If you have not installed a drum unit or have installed the drum unit improperly, then this may cause a paper jam in your Brother machine.
- If the error message remains, open and close the front cover and fuser cover firmly to reset the machine.
Related Brother International MFC-8480DN Manual Pages
Quick Setup Guide - English - Page 1
... (USA only)
USB Interface Cable (MFC-8680DN only)
Telephone Line Cord
WARNING
Plastic bags are used in other languages, please visit http://solutions.brother.com/. IMPORTANT
DO NOT connect the interface cable yet.
1 Unpack the machine and check the components
Drum Unit Assembly (including Standard Toner Cartridge for MFC-8480DN,
High-Yield Toner Cartridge for...
Quick Setup Guide - English - Page 4
... side several times to distribute the toner evenly inside the assembly.
d Gently shake it clicks into place.
1
f Close the front cover of the machine.
a Remove the protective tape and film covering the scanner glass. c Unpack the drum unit and toner cartridge assembly. 4 b Press the front cover release button and open the front cover a.
Users Manual - English - Page 4
... Toner Cartridge Standard Toner Cartridge High Yield Drum Unit Telephone Line Cord User's Guide
Quick Setup Guide
Item TN-620 (Approx. 3,000 pages) 1 TN-650 (Approx. 8,000 pages) 1 DR-620 (Approx. 25,000 pages) 2 LG3077001 LX2016001 (English for USA and Canada) LS7438002 (French for Canada) (MFC-8480DN, MFC-8680DN) LX2021001 (English for USA and Canada...
Users Manual - English - Page 8
... other rights which vary from Province to Province. BROTHER MULTIFUNCTION CENTER / FAX MACHINE
LIMITED WARRANTY
(Canada only)
Pursuant... warranty or modify this warranty. For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles ...shipping or transport will cause severe damage to the Laser MFC/Fax machine and will void your exclusive remedy ...
Users Manual - English - Page 14
... 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance...jams 145 Paper jams 147
Routine maintenance 153 Cleaning the outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit...
Users Manual - English - Page 35
...jams or print problems.
All labels used in contact with any part of the machine, because the label stock may cause damage to avoid
2
Do not use with the carrier sheet exposed because your machine. Labels can be exposed between the labels. IMPORTANT
Avoid feeding labels with a laser...machine must be able to the drum unit or rollers and cause jams and print quality problems. No ...
Users Manual - English - Page 142
...your application to make a copy.
Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer.
Right-click Brother MFC-XXXX Printer. Suggestions „ Check that the machine is plugged... the drum unit on page 163.)
„ Check the interface cable connection on both the machine and your computer. (See the Quick Setup Guide.)
„ Check that the correct printer driver...
Users Manual - English - Page 147
... the printer driver, choose Thick in the machine's Paper Type menu setting or use thinner paper than you are currently using. (See Paper Type on page 22 and Basic tab in a new drum unit. (See Replacing the drum unit on page 163.)
ABCDEFGH abcdefghijk
ABCD abcde 01234
White lines down the page
„ Wipe the laser...
Users Manual - English - Page 148
... media on page 14.)
„ Make sure that you choose the proper media type in the printer driver or in the machine's Paper Type menu setting. (See Acceptable paper and other print media on... and other print media on page 14 and Basic tab in a new drum unit. (See Replacing the drum unit on the CD-ROM.)
„ The drum unit may be damaged. Put in the Software User's Guide on page 163.)
...
Users Manual - English - Page 151
...Toner Save mode in the printer Properties of the driver. (See Toner Save on page 27 or Advanced tab in a new drum unit. (See Replacing the drum unit on page 163.)
„...drum unit. (See Cleaning the corona wire on page 156 and Cleaning the drum unit on . Put in the Software User's Guide on the CD-ROM.)
„ Clean the scanner window and the corona wire of the drum unit. (See Cleaning the laser...
Users Manual - English - Page 152
...
ABCD abcde 01234
Recommendation
„ Clean the corona wire inside the drum unit by sliding the blue tab. Put in a new drum unit. (See Replacing the drum unit on page 163.)
„ Clean the laser scanner window and the corona wire inside the drum unit. (See Cleaning the laser scanner window on page 154 and Cleaning the corona wire on...
Users Manual - English - Page 155
...its current print job and go into the drum unit again. The temperature of the drum unit or toner cartridge is not closed completely or paper was jammed in the memory.
If the problem continues,...and Wait for a while
Cover is Open Cover is Open Disconnected
Cause
Action
The device is removed from the power for several minutes. The most errors and perform routine maintenance by ...
Users Manual - English - Page 156
... off , wait a few seconds, and then turn it on page 163.)
The duplex tray is jammed in the paper tray or MP
tray. „ Remove the paper and load it again. Replace the drum unit. (See Replacing the drum unit on again. The temperature of the machine.
You cannot change the Receive Mode from the ADF...
Users Manual - English - Page 163
... a drum unit in the machine.
C
Note
The LCD names for the paper trays are as follows:
• Standard paper tray: Tray 1
• Optional lower tray: Tray 2
• Multi-purpose tray: MP Tray
Paper is jammed in ... of the machine DO NOT touch the shaded parts shown in this may get burned.
b Remove any jammed paper from the MP tray. Then open the front or back cover (back output tray) ...
Users Manual - English - Page 165
... front cover.
Troubleshooting and routine maintenance
d Slowly take out the drum unit and toner
cartridge assembly. To prevent damage to slowly pull out the
jammed paper.
IMPORTANT
We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with the drum unit and toner cartridge assembly, or this may be pulled out...
Users Manual - English - Page 166
... illustrations below.
c Push down the blue lock lever and take out the drum unit and toner
cartridge assembly.
Paper is any
inside the drum unit.
150 IMPORTANT
• Handle the toner cartridge carefully. d Clear the jammed paper if there is any inside the drum unit
and toner cartridge assembly
C
a Press the front cover release button and
open...
Users Manual - English - Page 167
... that you to open the front cover. g Close the front cover. c Open the back cover (back output tray). Paper is jammed at the left and right hand
sides toward you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of the
machine
C
a Press the front cover release button...
Users Manual - English - Page 168
g Put the drum unit and toner cartridge
assembly back in the machine.
152
c Put the duplex tray back in the machine. f Close the fuser cover and back cover
(back output tray). b Pull the jammed paper out of the
machine. Paper is jammed in the duplex tray C
a Pull the duplex tray completely out of the
machine...
Users Manual - English - Page 169
...or electrical shock. (For more information see Important safety instructions on page 110.)
IMPORTANT
The drum unit contains toner, so handle it off the machine's power switch.
Unplug the telephone line cord ...the outside of the machine.
b Pull the paper tray completely out of flammable substance to remove dust. DO NOT use cleaning materials that is stuck inside and the outside of the ...
Users Manual - English - Page 179
...if there is time to buy a new one.
Troubleshooting and routine maintenance
Replacing the drum unit C
The machine uses a drum unit to create print images on your hands or clothes, wipe or wash it off ... this you replace the drum unit. (See Cleaning the laser scanner window on page 154.)
IMPORTANT
While removing the drum unit, handle it carefully because it may be
C
extremely ...
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