Brother International MFC-7360N Support Question
Brother International MFC-7360N Support Question
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Question posted by amiraCB1 on November 2nd, 2013
How To Fix Mfc 7360n Replace Toner Message
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Current Answers
Related Brother International MFC-7360N Manual Pages
Users Manual - English - Page 69
... the machine is turned
on your average type of document.
Replace Toner
A
When the following message appears on the LCD, you need to continue printing
after approximately 700 pages 1.
1 Approx. Note
To force the machine to replace the toner cartridge:
Toner Ended
The machine stops printing until immediately before you put it ready before you get a Replace Toner message.
Users Manual - English - Page 80
... . (For MFC-7860DW) Disconnect the machine from the AC power outlet for a while.
The temperature of the following: (For MFC-7360N and MFC-7460DN ) See... function you can correct most common error and maintenance messages are shown below.
The toner cartridge is too hot. The machine will pause its...replaced. cartridge, then re-install the toner cartridge
in Polled Waiting mode.
Users Manual - English - Page 81
press Stop/Exit.
Close the back cover of the fuser unit (For MFC-7360N and MFC-7460DN )
does not rise to send or receive again.
report on the... the front cover and close the fuser cover and press Start. Troubleshooting
Error Message
Cause
Action
Cover is Open
The front cover is time to replace the drum unit. Cover is Open
The ADF cover is turned off Distinctive Ring...
Users Manual - English - Page 82
... Inside Jam Rear Jam Tray Limit Exceeded Manual Feed No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose any important messages. Then, disconnect the machine from the power for several minutes and then
reconnect it...
Users Manual - English - Page 83
... the following :
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your Secure Function Lock Settings. Then, disconnect
...messages. Contact your administrator to 100%. Then turn off Fax Storage to avoid storing more faxes in the memory. (See Printing a fax from the power for several minutes, then reconnect it.
If the problem continues, call Brother Customer Service. Replace...
Users Manual - English - Page 84
... the tray is not a correct size.
If you get a Replace Toner message.
68 The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal report on page 53.)
If you replace the toner cartridge.
This
will reset the Replace Toner mode. (See Replacing the toner cartridge on page 69 before you have set the...
Users Manual - English - Page 123
...mode.
Options 00 01 02 03 04*
Descriptions
Page
Sets the number of the document. Toner
1 See Advanced User's Guide. 2 See Software User's Guide
-
Page See 1.
...you replace the toner cartridge.
The factory settings are shown in Bold with an asterisk. ScanSize
(MFC-7360N)
7.Document Scan
(MFC-7460DN and MFC-7860DW)
1.Glass ScanSize
2.File Size
- 1.Color
2.Gray
8.Replace -...
Users Manual - English - Page 153
...Unable XX 66 No Paper 66 Out of Memory 67 Print Unable XX 67 Replace Drum 60 Replace Toner 53 Scan Unable XX 68 Toner Ended 53 Toner Low 53
Extension telephone, using 22 Answering machine (TAD)
connecting 35 Apple Macintosh... Document
how to load 22, 23
Drum unit cleaning 58 replacing 59
Duplex printing 127
E
Envelopes 13, 17, 18, 20
Equalization 91 Error messages on LCD 64
Comm.
Advanced Users Manual - English - Page 10
... 500 faxes in memory.
• (MFC-7360N and MFC-7460DN) If you turn off the power switch faxes in memory will ask if the print quality of the fax is OK. When received faxes are printed in Continue mode the LCD will be asked again after the LCD shows Replace Toner.
c Press Stop/Exit.
If...
Advanced Users Manual - English - Page 57
...not to clean the machine. When you replace the toner cartridge or the drum unit, make sure that contain ammonia, alcohol, any type of spray, or any important messages, see Transferring your faxes or Fax ...the outside of the
machine.
Cleaning with a dry, lint-free cloth. Note
(For MFC-7360N and MFC-7460DN) To prevent you clean the inside of the machine.
Unplug the telephone line cord ...
Advanced Users Manual - English - Page 65
Note
(MFC-7360N and MFC-7460DN) To prevent you put the cartridge in the machine.
Unplug the power cord from losing important messages, see Transferring your faxes or Fax Journal report in Appendix B of the Basic User's Guide.
59 Routine maintenance
h Put the drum unit and toner cartridge
assembly back in properly, the
green lock lever...
Basics Guide - Page 69
..., please call Brother Customer Service.
• We recommend that comes supplied with a new one. (See Replacing the toner cartridge on page 53.)
Replacing the toner cartridge A
a Make sure that the machine is a Starter toner cartridge that you get a Replace Toner message.
The toner cartridge that you clean the machine when you want to Continue mode (Menu,
1, 8, and choose Continue...
Basics Guide - Page 80
... fan is not in Polled Waiting mode. cartridge, then re-install the toner cartridge
in the machine spinning and that is not spinning do not use is restricted by Secure Function Lock. The temperature of the following: (For MFC-7360N and MFC-7460DN ) See Transferring your Secure Function Lock Settings. If the fan is...
Basics Guide - Page 81
...cover of the machine.
See Document is jammed in memory will not lose any important
messages.
Replace the drum unit. (See Replacing the drum unit on page 69 before disconnecting the machine so you turned on page ...Make sure paper is not jammed inside the back of the fuser unit (For MFC-7360N and MFC-7460DN )
does not rise to send or receive again. Leave the machine for 15 minutes with ...
Basics Guide - Page 82
... XX
Jam Duplex Jam Inside Jam Rear Jam Tray Limit Exceeded Manual Feed No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in Secure
Contact your administrator to be lost when the machine is turned off. See Transferring your...
Basics Guide - Page 83
...for several
minutes and then reconnect it.
(For MFC-7860DW) Disconnect the machine from the memory. Troubleshooting
Error Message
Cause
Action
Not Available
The requested function is not... :
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your Secure Function Lock Settings. Contact your administrator to replace the drum unit.
Replace Drum
It is full.
Out of...
Basics Guide - Page 84
... size for several minutes, then reconnect it .
(For MFC-7860DW) Disconnect the machine from the power for automatic duplex automatic duplex printing, and then press
printing. This
will not lose any important messages.
Error Message Replace Toner
Scan Unable XX
Size Error DX Size mismatch Toner Ended Toner Low
Cause
Action
The machine will continue to Stop...
Basics Guide - Page 108
...printed from side to side several times to spread the toner evenly inside the cartridge.
Check if the Toner Settings of Replace Toner is probably not the machine. Check that you use
... unit. (See Cleaning the corona wire on page 58.)
Put in a new toner cartridge. (See Replacing the toner cartridge on page 53.)
Put in Chapter 1 of poor print quality
ABCDEFGH abcdefghijk...
Basics Guide - Page 123
...Fax mode only)
Level 3 1.Ring Delay
1 See Advanced User's Guide. Toner
1 See Advanced User's Guide. 2 See Software User's Guide
-
The factory settings are shown in Bold with an asterisk.
107
ScanSize
(MFC-7360N)
7.Document Scan
(MFC-7460DN and MFC-7860DW)
1.Glass ScanSize
2.File Size
- 1.Color
2.Gray
8.Replace -
-
See 1. Level 1 2.Fax
The factory settings are shown in...
Basics Guide - Page 153
...Unable XX 66 No Paper 66 Out of Memory 67 Print Unable XX 67 Replace Drum 60 Replace Toner 53 Scan Unable XX 68 Toner Ended 53 Toner Low 53
Extension telephone, using 22 Answering machine (TAD)
connecting 35 Automatic
fax... Document
how to load 22, 23
Drum unit cleaning 58 replacing 59
Duplex printing 127
E
Envelopes 13, 17, 18, 20
Equalization 91 Error messages on LCD 64
Comm.
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