Brother International MFC-7360N Support Question
Brother International MFC-7360N Support Question
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Question posted by sfordgni on January 18th, 2014
Brother Mfc-7360n Replace Toner Message Will Not Go Off
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Current Answers
Related Brother International MFC-7360N Manual Pages
Quick Setup Guide - English - Page 15
...Brother Solutions Center at http://solutions.brother.com/.
Note
• For Windows Vista® and Windows® 7 users, when the Windows Security screen appears, click the check box and click Install to complete the installation correctly.
• If an error message... located in Start/All Programs/Brother/MFC-XXXX (where MFC-XXXX is your model name). It may appear when using the machine or...
Software Users Manual - English - Page 47
... more devices,
allowing you will appear in Start/All Programs/Brother/MFC-XXXX on your PC. Printing
Status Monitor 2
The Status Monitor utility is a configurable software tool for more information on Brother genuine ...website button for monitoring the status of error messages such as paper empty or paper jam.
2
You can check the device status at anytime by double-clicking the icon...
Users Manual - English - Page 69
....
• If you change .
• Wait to unpack the toner cartridge until immediately before you put it ready before you get a Replace Toner message. A new and unused genuine Brother toner cartridge will vary depending on your average type of the Advanced
User's Guide.)
A
Toner Ended A
When the following message appears on page 52. Note
To force the machine...
Users Manual - English - Page 80
... the following: (For MFC-7360N and MFC-7460DN ) See Transferring your telephone line. If you want to use it .
64 The toner cartridge is too hot. that surround the exhaust outlet, and then leave the machine turned on page 69 before disconnecting the machine so you will not lose any important messages. Send the fax...
Users Manual - English - Page 82
... No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in Secure
Contact your administrator ...reached. Take out the toner
correctly. Then, disconnect the machine from the power for several minutes, then reconnect it.
If the problem continues, call Brother Customer Service.
slot on...
Users Manual - English - Page 83
... :
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your Secure Function Lock Settings.
Print the faxes that are stored in progress finish, and then try again.
Clear the faxes from the power for several
minutes and then reconnect it .
If the problem continues, call Brother Customer Service. Replace Drum
It is full...
Users Manual - English - Page 84
... Print media on page 69 before you replace the toner cartridge. Buy a new toner cartridge before disconnecting the machine so you have set the Toner setting to print data until you get a Replace Toner message.
68 Then, disconnect the machine from the power for several minutes, then reconnect it .
(For MFC-7860DW) Disconnect the machine from the power...
Users Manual - English - Page 102
...
Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 59...see if the LCD is showing an error message. (See Error and maintenance messages on page 64.)
Check that...2008 R2) Click the Start button and Devices and Printers. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer. Suggestions
Make ...
Users Manual - English - Page 123
... 1. Level 1 2.Fax
The factory settings are shown in
Fax Only or Fax/Tel
mode. ScanSize
(MFC-7360N)
7.Document Scan
(MFC-7460DN and MFC-7860DW)
1.Glass ScanSize
2.File Size
- 1.Color
2.Gray
8.Replace -
- The machine will stop printing until you replace the toner cartridge.
Adjusts the scan area of the scanner glass to the size of the data compression...
Users Manual - English - Page 153
... 48
keys 8 Cordless telephone (non-Brother 37 Custom Ringing 32
D
Data Ident...Toner Ended 53 Toner Low 53
Extension telephone, using the Address Book key 40 Distinctive ring 32 choosing ring pattern 33 setting ring pattern 34 turning off 34 Document
how to load 22, 23
Drum unit cleaning 58 replacing 59
Duplex printing 127
E
Envelopes 13, 17, 18, 20
Equalization 91 Error messages...
Advanced Users Manual - English - Page 10
...; (MFC-7360N and MFC-7460DN) If you turn off the power switch faxes in the memory if you want to delete the printed faxes from the memory. The machine will stop printing. Receiving faxes in Continue Mode
1
The machine can store received faxes in memory will be asked again after you replace the toner cartridge...
Advanced Users Manual - English - Page 57
... of the machine. When you replace the toner cartridge or the drum unit, make sure that contain ammonia, alcohol, any type of spray, or any important messages, see Transferring your faxes or ... Appendix B of the machine.
51
Cleaning with a dry, lint-free cloth.
Note
(For MFC-7360N and MFC-7460DN) To prevent you clean the inside of the machine
A
a Turn off the machine's ...
Basics Guide - Page 69
...'s Guide.
• If you change .
• Wait to replace the toner cartridge:
Toner Ended
The machine stops printing until you get a Replace Toner message. A new and unused genuine Brother toner cartridge will vary depending on your average type of toner cartridges, see Replacing the consumable items on page 53.)
Replacing the toner cartridge A
a Make sure that will stop printing until...
Basics Guide - Page 80
....brother.com/.
The toner cartridge is not blocked by something. If the problem continues, call the telephone company and ask them to be replaced. You tried to use it .
64 The temperature of the following: (For MFC-7360N and MFC-7460DN ) See Transferring your machine identifies the error or required routine maintenance and shows the appropriate message...
Basics Guide - Page 82
... Inside Jam Rear Jam Tray Limit Exceeded Manual Feed No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose any important messages.
on page 73.)
The paper is jammed in Appendix A of the following:
Refill...
Basics Guide - Page 83
....
If the problem continues, call Brother Customer Service. Replace Drum
It is not permitted to check your faxes or Fax Journal
report on page 69 before disconnecting the machine so you will not lose any
B
important messages. Out of the following :
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your Secure Function Lock Settings...
Basics Guide - Page 84
...have set the Toner setting to replace the toner cartridge. This
will reset the Replace Toner mode. (See Replacing the toner cartridge on page 53.)
If you have set the "Paper Size" (Menu, 1, 2, 2). (See Paper Size on page 17.)
Replace the toner cartridge with a new and unused original Brother toner cartridge. The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN ) See...
Basics Guide - Page 102
... R2) Click the Start button and Devices and Printers. Suggestions
Check ... that the toner cartridge and drum unit are installed properly. (See Replacing the drum ...message. (See Error and maintenance messages on page 64.)
Check that COPY
is illuminated. (See How to copy on page 48.)
(For MFC-7860DW) Contact your administrator to turn on Fax mode. Right-click Brother MFC...
Basics Guide - Page 123
ScanSize
(MFC-7360N)
7.Document Scan
(MFC-7460DN and MFC-7860DW)
1.Glass ScanSize
2.File Size
- 1.Color
2.Gray
8.Replace -
-
Adjusts the...will stop printing until you replace the toner cartridge.
Menu and features
Level 1
1.General Setup
(Continued)
Level 2 6.Security (Continued)
Level 3
1.Function Lock
(MFC-7860DW)
Level 4 - Lock
7.Glass
-
- Toner
1 See Advanced User's ...
Basics Guide - Page 153
... Replace Drum 60 Replace Toner 53 Scan Unable XX 68 Toner Ended 53 Toner Low 53
Extension telephone, using 22 Answering machine (TAD)
connecting 35 Automatic
fax receive 29 easy receive 31
fax redial 40
B
Brother accessories and supplies ii Brother...23
Drum unit cleaning 58 replacing 59
Duplex printing 127
E
Envelopes 13, 17, 18, 20
Equalization 91 Error messages on LCD 64
Comm.
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