Brother International MFC-7360N Support Question
Brother International MFC-7360N Support Question
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Question posted by dhamel3830 on October 16th, 2014
Where To Get A Return Label For Old Drum
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Answer #1: Posted by BusterDoogen on October 16th, 2014 8:48 AM
BusterDoogen
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October 30th, 2011 Points: 28,565,447
Go here for the process.
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Related Brother International MFC-7360N Manual Pages
Quick Setup Guide - English - Page 1
...
Product Registration Sheet
(USA only)
AC Power Cord
Basic User's Guide
Quick Setup Guide
Telephone Line Cord
Drum Unit and Toner Cartridge Assembly (pre-installed)
Safety and Legal booklet
WARNING
Plastic bags are not toys. To... before you set up your machine. Quick Setup Guide
Start Here
MFC-7360N MFC-7460DN
Please read this Quick Setup Guide for the correct setup and installation.
Users Manual - English - Page 4
...://www.brother.ca/
Description Toner Cartridge
Drum Unit Telephone Line Cord Basic User's Guide
Quick Setup Guide
Item TN-420 (Approx. 1,200 pages) 1 2 3
TN-450 (Approx. 2,600 pages) 1 2 4 DR-420 (Approx. 12,000 pages) 5 6 LG3077001 LX5016001 (English for USA and Canada) LX5016002 (French for Canada) (MFC-7360N and MFC-7460DN) LX5112001 (English for USA...
Users Manual - English - Page 8
... Inkjet MFC/Fax machine without limitation, ink cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units... Centre, together with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter... its Authorized Service Centres, will void the Warranty. BROTHER MULTIFUNCTION CENTER® / FAX MACHINE LIMITED WARRANTY (Canada only...
Users Manual - English - Page 80
...down mode.
The toner cartridge is too hot.
The temperature of the following: (For MFC-7360N and MFC-7460DN ) See Transferring your Secure Function Lock Settings.
If the fan is restricted by...and shows the appropriate message. cartridge, then re-install the toner cartridge
in the drum unit. You can hear the fan in Polled Waiting mode.
Then, disconnect the machine...
Users Manual - English - Page 81
...temperature of the fuser unit (For MFC-7360N and MFC-7460DN )
does not rise to Off. (See Turning off ,
wait a few seconds, and then turn it on .
65 report on the drum unit needs to send or receive... tray is removed or is time to another mode. closed . Replace the drum unit. (See Replacing the drum unit on .
(For MFC-7860DW) Turn the power switch off . The back of the machine is open...
Users Manual - English - Page 82
....
reached. Then press Start.
If the problem is not installed Pull out the drum unit.
The paper is jammed in the duplex tray at the back of the machine.
...
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose any important messages. cartridge and then put...
Users Manual - English - Page 83
...XX The machine has a mechanical Do one of the following :
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your Secure Function Lock Settings. Fax sending or copy operation in progress
Do one.... Troubleshooting
Error Message
Cause
Action
Not Available
The requested function is time to replace the drum unit. Out of the following :
Press Start to send or copy the ...
Users Manual - English - Page 102
...MFC-XXXX Printer. Make sure that COPY
is dirty. (See Cleaning the scanner in and the power switch is turned on.
Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum...: (Windows® 7 and Windows Server® 2008 R2) Click the Start button and Devices and Printers. Suggestions
Check that the machine is plugged in Appendix A of the ...
Users Manual - English - Page 135
Menu and features
Level 1
Level 2
6.Network
3.Scan To
(MFC-7860DW) FTP
(Continued)
Level 3 - Level 1
6.Machine Info.
(MFC-7360N and MFC-7460DN)
7.Machine Info.
(MFC-7860DW)
Level 2 1.Serial No. Descriptions
You can check the serial number of a Drum life that remains available.
Options Color 100 dpi* Color 200 dpi Color 300 dpi Color 600 dpi Gray 100 dpi...
Advanced Users Manual - English - Page 49
... the next copy follow the instructions below:
a Make sure you are finished choosing settings, press Start.
1 For MFC-7460DN and MFC-7860DW
Stop copying 7
To stop copying, press Stop/Exit.
MFC-7360N
7
MFC-7460DN and MFC-7860DW
7
The machine returns to its default settings one minute after copying, unless you have set the Mode Timer to 30...
Advanced Users Manual - English - Page 57
...inside of the Basic User's Guide. Doing this may cause a fire or electrical shock.
Note
(For MFC-7360N and MFC-7460DN) To prevent you from the AC power
outlet. b Pull the paper tray completely out of ...the machine.
See To use cleaning materials that you replace the toner cartridge or the drum unit, make sure that contain ammonia, alcohol, any type of spray, or any ...
Advanced Users Manual - English - Page 65
... report in Appendix B of the Basic User's Guide.
59
Routine maintenance
h Put the drum unit and toner cartridge
assembly back in properly, the
green lock lever will lift automatically.
Cleaning...cartridge back into the
drum unit until you have paper feed problems, clean the pick-up rollers as follows:
a Turn off the machine's power switch.
Note
(MFC-7360N and MFC-7460DN) To prevent you...
Advanced Users Manual - English - Page 67
.... a For MFC-7360N and MFC-7460DN,
press Menu, 6, 3. Note
The life check will not be accurate if that part's life counter was reset during transit. Routine maintenance
Packing and shipping the machine
A
Note
• If for any damage during the life of the used part. Disconnect all separate parts, including the drum unit, the...
Basics Guide - Page 4
...://www.brother.ca/
Description Toner Cartridge
Drum Unit Telephone Line Cord Basic User's Guide
Quick Setup Guide
Item TN-420 (Approx. 1,200 pages) 1 2 3
TN-450 (Approx. 2,600 pages) 1 2 4 DR-420 (Approx. 12,000 pages) 5 6 LG3077001 LX5016001 (English for USA and Canada) LX5016002 (French for Canada) (MFC-7360N and MFC-7460DN) LX5112001 (English for USA...
Basics Guide - Page 8
...installed. Since some Provinces do not allow the above limitation of your warranty. BROTHER MULTIFUNCTION CENTER® / FAX MACHINE LIMITED WARRANTY (Canada only)
Pursuant to the limited ...rights which vary from packing the Inkjet MFC/Fax machine without limitation, ink cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts, fixing units, ...
Basics Guide - Page 80
... that is spinning, remove any obstacles that the exhaust outlet is not installed Pull out the drum unit and remove the toner
properly.
B Troubleshooting
B
Error and maintenance messages B
As with...your faxes or Fax Journal report on but do one of the following: (For MFC-7360N and MFC-7460DN ) See Transferring your telephone line. Error Message Access Denied
Cartridge Error
Comm...
Basics Guide - Page 81
... disconnecting the machine so you turned on the drum unit needs to a specified
Received fax messages ...drum unit. (See Replacing the drum unit on
again. problem.
Troubleshooting
Error Message
Cause
Action
Cover is Open
The front cover is not completely Close the front cover of the machine, then
document. closed . Close the back cover of the fuser unit (For MFC-7360N and MFC...
Basics Guide - Page 82
...No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose any important messages. The paper is... turned off. The toner cartridge is busy.
answer or is not installed Pull out the drum unit. machine on page 69 before disconnecting the machine so you dialed does not Verify the...
Basics Guide - Page 83
... Stop/Exit and wait until the other operations in progress
Do one of the following :
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your Secure Function Lock Settings. Replace the drum unit.
(See Replacing the drum unit on page 60.)
67
Then turn off Fax Storage to avoid storing more faxes in the memory...
Basics Guide - Page 102
... 2008 R2) Click the Start button and Devices and Printers. Vertical black line appears in and the power switch is...61550; Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 59.)
Check ... Start button and choose Settings and then Printers. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is illuminated. (...
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