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Brother International HL-3170CDW Support Question

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Question posted by wilmakwhite on December 14th, 2015

What Do I Do To Rectify My Problem

I continually get the message of cleaning the orona wire on all 4 colors. I clean the 4 times and return the green tab to its correct position and it still comes up as needing a clean. It will not go back to print.

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Answer #1: Posted by TommyKervz on December 15th, 2015 2:27 AM

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TommyKervz

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Refer to the video cleaning instructions on the link below' see if there is something you missing.

http://support.brother.com/g/b/faqend.aspx?c=ca&lang=en&prod=hl3170cdw_all&faqid=faq00000208_039

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Brother International HL-3170CDW Manual Pages

Quick Setup Guide - English - Page 8

...it. c Choose Local Connection (USB), and then click Next. b Press and hold down to continue the installation. NOTE • If the Brother screen does not appear automatically, go to Computer ...on your computer. 8 NOTE For HL-3170CDW: to the USB port marked with Administrator rights. e Connect the USB cable to install the PS driver (BR-Script3 printer driver), choose Custom Install, and ...

Quick Setup Guide - English - Page 11

.... NOTE For HL-3170CDW: to install the PS driver (BR-Script3 printer driver), choose Custom Install, and then follow the on . 10 Install the printer driver a Put... Macintosh Wired Network c Choose Wired Network Connection (Ethernet), and then click Next. b Remove the protective cap from the Ethernet port marked with Administrator rights. d Choose Brother Peer-to continue the installation...

Quick Setup Guide - English - Page 32

NOTE • For HL-3170CDW: if you print using the BR-Script printer driver, you need to perform the calibration using Status Monitor. Press OK. Mac users can affect color. Factors like temperature and humidity can access Brother CreativeCenter at this web address: http://www.brother.com/creativecenter/ 32 Color calibration and color registration help you need to perform the...

Users Manual - English - Page 1

... to set up the machine. Version 0 USA/CAN You can find a printed copy in all countries. HL-3140CW and HL-3170CDW in USA: Visit the Brother Solutions Center at http://solutions.brother.com/ where...FAQs) and technical questions. User's Guide Brother Color Printer HL-3140CW HL-3150CDN HL-3170CDW For visually-impaired users You can read this manual with Screen Reader 'text-to-speech' software...

Users Manual - English - Page 19

Printing Methods c Use both hands to the width of the paper that the paper is straight and in the correct position on the manual feed slot. Reset the machine by removing the paper and then pressing Cancel on the LCD, the machine cannot grasp and pull the paper. Continue... of paper in the manual feed slot at any one time, as it in the manual feed slot before the machine is not, the ...

Users Manual - English - Page 23

... the manual feed slot with the side to push one time, as it in further. 1 NOTE • If the error message Jam Inside appears on the LCD, the machine cannot grasp and pull the paper. If it is straight and in the correct position on the manual feed slot. Reset the machine by removing...

Users Manual - English - Page 76

... can improve the image of time, it were turned off. Receiving a print job will be reset to a thin setting. While the machine is selected, the printer driver detects blank pages and excludes them from printing. Color Settings 2  Color Mode The following options are printing only a few pages, you do not need to choose this setting. NOTE This...

Users Manual - English - Page 77

Choose Odd Only and Print. 71 Driver and Software 2-sided Printing  Automatic 2-sided Printing (HL-3150CDN and HL-3170CDW) Select Layout. Reload the printed paper into the tray (blank side face down in Two-Sided. 2 2  Manual 2-sided Printing Select Paper Handling. • Choose Even Only and Print. Choose Long-Edge binding or Short-Edge binding in Tray 1 or...

Users Manual - English - Page 81

... the Halftone settings. The Default setting is On.  High Quality Image Printing You can improve the image of a shaded area.  Enhance Black Printing If a black graphic does not print correctly, choose this selection does not provide enough improvement, change the printer driver setting in Media Type to a thick setting. NOTE This operation will...

Users Manual - English - Page 84

...Print & Scan, then choose the machine. The Status Monitor will appear. The toner cartridge is a configurable software tool for monitoring the status of the machine; Select the Utility tab, and then click Open Printer Utility. b Click Options & Supplies.... If the toner level is low or there is a problem... machine's status 2 If you see error messages such as paper empty or paper jam at...

Users Manual - English - Page 97

...file created by a non-Brother PS driver. Colors and photos will be slower. 91 Print speed will appear clearer and more accurate. Descriptions Sets the number of lines on each page from 5 to 128 lines. General Information Print Menu (continued) Submenu Menu Selections HP LaserJet (HL-3170CDW) (Continued) Lines BR-Script 3 (HL-3170CDW) Error Print CAPT Options ### On* / Off On...

Users Manual - English - Page 100

... settings using WPS with an asterisk. 94 General Information Network Menu for HL-3140CW and HL-3170CDW (continued) Submenu 1 Submenu 2 Menu Selections Options Descriptions WLAN TCP/IP Boot Method Auto* / Static / RARP / BOOTP / DHCP Chooses the IP method that best suits your needs. WPS/AOSS - - IP Address Enter the IP address. (000.000.000.000...

Users Manual - English - Page 101

...; network settings manually. Set to the factory default. (HL-3170CDW) WLAN Enable - General Information Network Menu for HL-3140CW and HL-3170CDW (continued) Submenu 1 Submenu 2 Menu Selections Options Descriptions WLAN (Continued) WLAN Status Status (Appears only when WLAN Enable is On and Wired Enable 2 is Active. SSID - PIN Code - - Active(11g...

Users Manual - English - Page 102

...network signal strength. Wired LAN Active ** ... an APIPA IP address will need to manually enter an IP... Shows SSID of the internal print server to the factory default ...Continued) (Continued) IP Address - SSID - Resets the machine and restores the printer settings (including command settings) to the factory default. General Information Network Menu for HL-3140CW and HL-3170CDW (continued...

Users Manual - English - Page 164

... assembly for the color that is near the end of its life. If the problem continues, call Brother Customer Service. Troubleshooting Error and maintenance messages 5 As with any sophisticated office product, errors may occur and consumable items may affect the print quality, hardware performance, and machine reliability. Buy a new belt unit before you need to turn...

Users Manual - English - Page 165

... the drum unit by sliding the green tab (see Replacing the drum units on . Replace the drum unit for 15 minutes with the power on page 121). Leave the machine for the color indicated on the LCD (see Cleaning the corona wires on page 165. If the problem continues, replace the toner cartridge (see Paper is not...

Users Manual - English - Page 167

... drum was installed. The machine will stop all print the LCD (see Replacing the drum units on ...problem continues, call Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada) or to locate a Brother Authorized Service Center, visit us at the end of Replace the toner cartridge for the color indicated on page 128). 5 Replace Drums It is time...

Users Manual - English - Page 168

... Toner Low: X (X shows the toner cartridge or drum unit color that is supported by 2-sided printing. Order a new toner cartridge now so a replacement toner cartridge will... correctly. however, the machine is telling you that you loaded in the printer driver is too small for automatic 2-sided printing. Troubleshooting Error message Cause Action Replace WT Box It is time ...

Users Manual - English - Page 183

And then, if you still have a print quality problem, print a test page first (see on page 85). Check that you are using paper that meets our specifications (see Cleaning the LED head on page 2). ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Colors are cut off in the control panel or the printer driver.  Make sure that the drum units...

Users Manual - English - Page 184

...wires (one for each color) inside the drum unit by sliding the green tab (see Cleaning the corona wires on page 143).  Make sure the green tab of the corona wire...  Identify the color causing the problem and put in a ...color of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. To identify the color of paper, sticky note or dust is at the home position (a) (1). 1 Colored...