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Bissell PowerGroom® Helix Rewind Vacuum 98N4 Support Question

Bissell PowerGroom® Helix Rewind Vacuum 98N4 Support Question

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Question posted by pamjones1003 on December 16th, 2013

Maintenance Of The Bissell 98n4

I am having issues with the Suction of the Vacum, I cannot figure out if there is something else I should be emptying when cleaning out the vacum, please advise. Thanks

Current Answers

Answer #1: Posted by freginold on December 17th, 2013 5:53 PM
This answer was accepted by the poster of the original question.
freginold

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Hi, if you've emptied the dust cup/bag and cleaned the filters and you're having suction issues, there may be something (ie. hair or debris) wrapped around the brush or gear preventing it from spinning properly, or something preventing the motor from turning properly. The first thing to check is the brush -- clean all dirt and hair from off of the brush and make sure it spins freely.

Related Bissell PowerGroom® Helix Rewind Vacuum 98N4 Manual Pages

Warranty - Page 1

... in your area, a BISSELL representative may issue you a Return Authorization Number and a pre-paid mailing label to return the unit to BISSELL for TWO years any nature associated with the User's Guide is your area. OR CALL: BISSELL Consumer Services toll free Monday - This warranty applies to fans or routine maintenance components such as described...
User Guide - Page 1

See details on back page ® USER'S GUIDE 98N4 SERIES 2 Thank You 3 Safety Instructions 4 Product View 5 Assembly 6-8 Operations 8-11 Maintenance and care 12 Troubleshooting 13 Replacement Parts 14 Accessories 15 Warranty 16 Consumer Care Earn BISSELL Rewards! Register your product today!
User Guide - Page 2

... with a limited two year warranty. My great-grandfather invented the floor sweeper in the design, manufacture, and service of us at BISSELL. Today, BISSELL is well made, and we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your BISSELL vacuum is a global leader in 1876.
User Guide - Page 3

...INSTRUCTIONS When using your upright VACUUM. Do not run appliance over cord. Do not use and before conducting maintenance. keep openings free of ... Read all controls before plugging or unplugging vacuum cleaner. ■ Use extra care when cleaning stairs. ■ Do not pick up...reverse the plug. Always connect to whip when rewinding. ■ Unplug before using an electrical appliance, basic precautions ...
User Guide - Page 4

... Clip Extension Wand Easy Empty™ Dirt Container Filter Cup Washable Filter HEPA Media Filter* Carrying Handle Combination Dusting Brush/ Upholstery Tool Automatic Cord Rewind Lock 'n Seal®...in your vacuum cleaner until you are familiar with IEST-RP-CC001.5 HEPA standard. 4 w w w. To avoid danger of suffocation, keep away from babies and children. *The filter media, not the vacuum as ...
User Guide - Page 5

...hose wand into the hose wand base. Grasp the Hose Wand and slide the end of the vacuum body. 3. The TurboBrush® Tool bracket slides into place. 4. 3. 6. Insert the screws...collar. w w w. Assembly You need: Phillips head screwdriver. Turn the hose to the right to vacuum 2. 3. 1. Slide the extension wand and crevice tool together into the existing holes. bracket by ...
User Guide - Page 6

... cord and stop when yellow line is complete. Normal cleaning: Press handle release pedal once for cleaning under low furniture. Hold onto the plug while rewinding to push. Handle position Press the handle release pedal with tools. • Transport in upright position by tilting vacuum on rear wheels and push forward or use carrying...
User Guide - Page 7

... for small flat areas such as stairs and cushions. TurboBrush® Tool: Use rotation brush action for desired use your vacuum for longer reach. w w w. b i s s e l l . Use upholstery side to for above floor cleaning. Operations Tools Attach desired tool to hose for furniture, drapes, and fabrics. Crevice Tool: Use in tight narrow spaces. NOTICE...
User Guide - Page 8

... cord from vacuum and empty. 4. Make sure it is completely dry before replacing. Unlock Position 3. Full Line Lock Position 8 w w w. Turn power OFF. Maintenance and care 2. Slide Lock 'n Seal lever to unlock and pull out. 3. DO NOT PULL CIRCULAR FOAM FILTER OUT OF THE FILTER CUP WHILE IT IS STILL IN THE VACUUM. 3. b i s s e l l . Turn power...
User Guide - Page 9

... vacuum cord from debris. 1. c o m 9 800.237.7691 Rinse well; To replace louvers, position top of louvers inside clear center cavity and turn the rim of the Lock 'n Seal lever. 3. Pre-Motor Filter 2. Turn power OFF. DO NOT PUT IN DISHWASHER. 6. 6. Pull straight down and remove. Turn power OFF. Maintenance and care Cleaning the...
User Guide - Page 10

.... 6. c o m Brush Cover 800.237.7691 Maintenance and care Checking rotating floor brush and drive belt Check your vacuum's rotating floor brush and drive belt regularly for wear,... cuts or stressed areas. 7. 7. Turn power OFF. With rotating brush removed (steps 1-4 of the motor pulley. Discard old drive belt. 3. Clean...
User Guide - Page 11

... on the sides. 6. Remove the screw attaching the hose wand base to a clog in the vacuum. If the clog persists, follow steps for clogs. 4. Turn power OFF. Maintenance and care Clearing a clog Low suction or poor pickup may be due to the vacuum. Straighten the hose wand base and unclog with the opening on...
User Guide - Page 12

... and clean pre-motor and post-motor filters Visible dirt escaping from brush ends 7. Crack or hole in vacuum 2. Filters are dirty 5. Empty dirt container 2. Crack or hole in the manual should be of service. Hose not attached to suction opening 3. Broken or worn drive belt 4. Dirt container full 8. For any questions or concerns, BISSELL...
User Guide - Page 13

... Circular Pre-Motor Filter Style 12 HEPA Media Filter* Style 12 Febreze® Filter** Pre-Motor Filter 1 2 3 4 5 6/7 8 Appearance may vary *The filter media, not the vacuum as a whole, complies with IEST-RP-CC001.5 HEPA standard. ** Febreze and related trademarks are owned by The Proctor & Gamble Company, Cincinnati, Ohio, and used under...
User Guide - Page 14

... Brush 4 203-1068 Extension Wand 1A/1B 2 3 4 Colors may vary 14 w w w. Item Part No. b i s s e l l . Accessories These items are available for purchase as accessories for your BISSELL vacuum: To purchase call 1-800-237-7691 or visit www...
User Guide - Page 15

... *EXCEPTIONS AND EXCLUSIONS identified below . Limited Two Year Warranty Subject to fans or routine maintenance components such as described below , upon receipt of the product BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL's option, free of a warranty claim. Damage or malfunction caused by the original purchaser, for...
User Guide - Page 16

...your email to contact us with any important product maintenance reminders and alerts. Special Promotions Optional: Register your product. Visit www.bissell.com/registration now! See Warranty on page 15... over the lifetime of offers, contests, cleaning tips and more! Friday 8 am - 10 pm ET Saturday 9 am - www.bissell.com When contacting BISSELL, have model number of a warranty claim...

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