Question posted by ajrsjr on October 17th, 2011
I Purchased Escape The Emerald Star. Wh I Click On, It Asks Me To Buy It.
the order number is #120568988
[email protected]
Current Answers
Answer #1: Posted by BigFishGamesSupport on October 18th, 2011 12:43 PM
BigFishGamesSupport
Member since:
June 27th, 2011 Points: 270,120
Member since:
June 27th, 2011 Points: 270,120
It sounds like the game just needs to be activated. Here's how to do this:
1. In the Game Manager, click "Buy."
2. At the bottom of the dialogue box, click "Reactivate this game" next to "Already purchased?"
3. Follow the prompts to activate the game.
1. In the Game Manager, click "Buy."
2. At the bottom of the dialogue box, click "Reactivate this game" next to "Already purchased?"
3. Follow the prompts to activate the game.
If this doesn't help, feel free to contact customer support and they will be able to get things working for you:
Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp
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