Question posted by Rebecca52409 on April 30th, 2013

Problems With Purchasing Games

I have downloaded several games for ipad, including The Yellow Room and Venice. Everything is fine until I have to unlock the rest of the game-when I click on already purchased, a message comes back saying that there no record of a purchase. When I then click on buy game, the message says that I have already bought it and that I should click to download. I love your games and feel really disappointed that I can't play some of them.

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