Question posted by jejaju on November 21st, 2014

After New Version Was Installed, I Am Not Able To Purchase Moe Power Ups.

When I want to purchase more power ups, the price looks scrambled. I put a check in the box that appears beside the group price I am purchasing. I go back to change/add another power up and it shows I do not have any to add. Please fix this problem. I am not able to play team room and solo, I only have the one power up you offer for the week.

Current Answers

Answer #1: Posted by BigFishGamesSupport on November 25th, 2014 2:30 PM
This answer was accepted by the poster of the original question.
BigFishGamesSupport

Member since:
June 27th, 2011

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Hi there, I'm sorry to hear that you're having problems with one of our games. Currently, all of our support is done via email. For assistance with this, please contact us here:

https://bigfishgames.custhelp.com/app/ask

Since all of our support is done via e-mail, once your Customer Support ticket has been successfully submitted, you'll receive an email confirmation letting you know we got it.

Our reps will be more than happy to work with you to get the problem resolved.


Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp

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