Question posted by magdacullens on February 4th, 2012
Reinstallation Of Games
I am paying monthly us$ 8.39 for big fish games. My computer has been completely reset and I have lost the games. Can they be reinstalled
reference number on credit card 129846450 206-448-6628WA
think the games were amanozia and dream house
Current Answers
Answer #1: Posted by BigFishGamesSupport on February 6th, 2012 12:15 PM
BigFishGamesSupport
Member since:
June 27th, 2011 Points: 270,120
Member since:
June 27th, 2011 Points: 270,120
It sounds like there might be a Big Fish Game Club membership on the account. The Game Club membership is optional, and you can get more information about it here:
You can cancel the membership at any time, either by following the instructions in this help article:
Or by contacting customer support:
If you'd like to contact customer support, just complete the request, click "Continue," and then click "Submit Question." We'll get back to you as soon as we can so we can get this sorted out.
Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp
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