Question posted by lenahicks on September 26th, 2015

Billing Infp

I need to change mdy billing info. I forgot my password and got a new one by email. When I try to sign in my email address is not accepted.

Current Answers

Answer #1: Posted by Odin on September 26th, 2015 4:03 PM
Odin

Member since:
April 10th, 2010

Points: 41,236,690
100
points
These ridiculous rejections have become increasingly common with various websites. One workaround is to phone the company. (See the contact information here: https://www.contacthelp.com/Big%20Fish%20Games/customer-service.) Otherwise:
  • I've found that typing the information by hand (rather than using the system clipboard or a password manager to enter it) will often solve.
  • It's also possible that your Internet Service Provider may give you a solution. In the worst case you may have to use a different email address: Gmail will let you receive its mail at your current (other) mailbox.
  • It's possible the problem is on your end. If so, follow these steps:

In case the problem is on your end:

  1. Clear your cache. You'll find specific instructions for your particular browser at http://www.refreshyourcache.com/. Clearing cookies also could help, so you may want to do both. If the problem is not solved...
  2. Restart your computer. If the problem is not solved...
  3. It may be necessary to update your browser (or even to switch browsers, in the worst case); links for updating various browsers may be found on this Facebook page: http://www.facebook.com/help.php?page=742


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Similar Questions

How To Change Old Account Info
I was playing Feing Shui majhong when it suddenly stopped working so I deleted it but I wanted to re...
(Posted by karenbutcher51 9 years ago)
How Do I Change My E-mail Address
(Posted by sistersccbcc 10 years ago)
Email Address Not Accepted For Payment
the email address you have on my account is connected to my husbands paypal account. Big Fish would ...
(Posted by gibboess 10 years ago)
Change Email Address
How can I change my email address with Big Fish?
(Posted by jcbdoodlebug 11 years ago)
I Have Changed My Email Address
(Posted by barbaragail40 11 years ago)
Ask a New Question
Use the box below to post a new question about Big Fish Games.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Big Fish Games Reviews

View thousands of Big Fish Games user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Big Fish Games customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Big Fish Games customer service rankings, employee comments and much more from our sister site.