Bernina 830LE Support Question
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Question posted by james3336 on June 4th, 2013
Where Is My 830 Machine?????
My new 830 machine hasn't worked correctly since we bought it. The dealer couldn't fix it and sent it to Bernina per my request. In April it was sent and Bernina doesn't answer my emails, telephone calls at all. I need my machine returned in working order.
Current Answers
Answer #1: Posted by Odin on June 4th, 2013 5:40 PM
Sorry for your problems. If you got no response to your phone calls and emails, the best next step is complain to the Illinois Attorney General at 217-782-1090. FYI, the company is
Bernina Of America, Inc.
3702 Prairie Lake Court
Aurora, IL 60504-3135
You can also complain to the Better business Bureau at this BBB page;
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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