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BenQ MS510 Support Question

BenQ MS510 Support Question

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Question posted by andreferreiravaz on August 7th, 2013

I Have A Problem With My Benq Ms510 , My Image Is With Amount Of Dots .

can you help me with a service provider to replace the defective parts?  

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Related BenQ MS510 Manual Pages

BenQ US Projector 1 Year Warranty - Page 1

... Customer, whichever comes first. Obtaining Depot Warranty Service If you purchased a BenQ product in materials or workmanship under normal consumer use during the warranty period. BenQ Projector Standard Limited Warranty: Subject to repair the Product, or replace the Product with a brand new replacement. If the Product becomes defective during the warranty period subject to be reported...
BenQ US Projector 1 Year Warranty - Page 2

... must be sent in the continental United States, Hawaii, and Alaska. 2. BenQ and BenQ Authorized Service Provider reserve the right to refuse and return, freight collect, Products (i) that has been damaged or rendered defective (a) due to resolve technical issues over the phone. BenQ or BenQ Authorized Service Provider will attempt to normal wear and tear; (b) as a result of the...
BenQ US Projector 1 Year Warranty - Page 3

...REPLACEMENT, AS APPLICABLE, UNDER THE WARRANTY SERVICES DESCRIBED HEREIN IS YOUR SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY BREACH OF THE BenQ... avoid delays, please DO NOT SEND ANY BenQ product to BenQ or BenQ Authorized Service Provider without notice. installation of third-party products;.../jurisdiction to report a defective product. IN NO EVENT SHALL BenQ BE LIABLE FOR ANY INDIRECT...
MS510 User Manual - Page 1

MS510/MX511 Digital Projector User Manual Welcome
MS510 User Manual - Page 2

... 10 Positioning your projector14 Choosing a location 14 Obtaining a preferred projected image size 15 Connection 18 Connecting a computer or monitor... 19 Connecting Video source devices....... 20 Operation 24 Starting up the projector 24 Adjusting the projected image 25 Using the menus 27 Securing the projector 28 Switching input signal 31 Magnifying and searching for details...
MS510 User Manual - Page 5

... that is not fully horizontal may contaminate optical components, shortening the projector's life span and darkening the image. Do not place this projector with a cloth or any other soft surface. - Always place the projector on a blanket, bedding or any of air around the projector. - Locations where temperatures may become excessively high, such as the inside...
MS510 User Manual - Page 6

... wet, disconnect it to have the projector serviced. 17. Use only BenQ's Ceiling Mount Kit for ceiling mount installation. Liquids spilled into the projector to fall over, causing injury or projector may cause it from the power supply's wall socket and call BenQ to fail. Besides probable physical damage to the projector. Doing so may result in...
MS510 User Manual - Page 10

...projector" on page 24 and "Shutting down the projector" on page 27 for details. See "Using the menus" on page 31 for details. Menu/Exit Turns on page 61 for details. problem...Up, / Down) Manually corrects distorted images resulting from an angled projection. See "Auto-adjusting the image" on .See "Starting up or flashes when the projector is activated, the #4, #5, and #...
MS510 User Manual - Page 15

... screen sizes to assist you will result in a proportionally smaller height equivalent to 75% of the screen. BenQ has provided a table of the screen and projector, you in determining the ideal location for both the projected image size and the vertical offset dimension, which are two dimensions to consider, the perpendicular horizontal distance from...
MS510 User Manual - Page 29

... projector will display as asterisks on the projector or remote control for details. You may be required to provide proof of the projector....projector. 3. The message 'INPUT PASSWORD' displays. You can use the password recall procedure. Confirm the new password by pressing / . To leave the OSD menu, press Menu/Exit. Enter the current password. Seek help from the local BenQ service...
MS510 User Manual - Page 37

... of that color in the SYSTEM SETUP: Basic > Splash Screen menu and restart the projector. Press to the image immediately. 7. Creating your own startup screen In addition to the SYSTEM SETUP: Basic >...be affected. Press CAPTURE on the screen. displays while the projector is an image projected from among BenQ logo, Black or Blue screen, you can make your computer or video source. 1....
MS510 User Manual - Page 40

... frozen on the screen, the pictures are running on the projector or remote control. Press on the remote control or press Menu/Exit to open the OSD menu and press / to problems encountered by users regarding image quality, installation, special feature operation and service information. To release the function, press any key (except the...
MS510 User Manual - Page 45

... All Settings FAQ-Image and Installation FAQ-Features and Service 6. Quick Cooling ...On/Off High Altitude Mode On/Off Mute Audio Settings Volume On/Off Lamp mode Normal/Economic Lamp Settings Reset lamp timer Equivalent lamp hour 5. If there is no equipment connected to the projector or no signal detected, limited menu items are available when the projector...
MS510 User Manual - Page 47

... being projected is enabled, the projector will enter a special picture mode and the current picture mode adjustment will present the 3D images. When 3D Sync function is made with 3D technology, selecting On will present the 3D images. Provides some templates as teaching aids. When you to correct the problem. Operation 47 When the input...
MS510 User Manual - Page 51

...control. Operation 51 The timer can be set period of the projector will display during projector start-up the projector" on page 39for details. Allows you to capture the current ... between 30 minutes and 12 hours. 4. Four options are available: BenQ logo, Black screen, or Blue screen. See "Hiding the image" on page 24 for details. SYSTEM SETUP: Basic menu FUNCTION (default...
MS510 User Manual - Page 58

... your local hazardous waste regulations to fingers and/or compromising image quality by touching the lens, do not touch the empty...that you purchase a BenQ projector lamp for lamp replacement. 1. Loosen the screw on the lamp cover. 58 Maintenance Replacing the lamp • Hg - See www.lamprecycle.org. • If lamp replacement is performed while the projector is suspended upside-down...
MS510 User Manual - Page 63

... audio jack x 1 Environmental Requirements Operating temperature 0°C-40°C at sea level Operating relative humidity 10%-90% (without notice. Optical Resolution (MX511) 1024 x 768 XGA (MS510) 800 x 600 SVGA Display system 1-CHIP DMD Lens F/Number F = 2.51 to 2.69, f = 21.95 to change without condensation) Operating altitude 0-1499 m at 0°C-35°...
MS510 User Manual - Page 68

... part of this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be void if the customer fails to operate the product in accordance with respect to operate the projector in material and workmanship, under normal usage and storage. Important: The above warranty shall be replacement...
MS510 User Manual - Page 70

... as color temperature selections (Monitor: 5800K, 6500K and 9300K, Projector: 5500K, 6500K, 7500K and 9300K), with a wide range of contrast levels. • BenQ's multimedia monitors and projectors usually have one or two speakers for audio performance which could be available upon requests. • BenQ's customer service provides answers and assistance to all our customers through phone...
MS510 Data sheet - Page 1

NIS510 MULTIMEDIA PROJECTOR 7:TPM-MrairmEm OLP I READ`/ • Filter- Input and Output Terminals Back 1, gr 1 2 3 4 5 ,-, i 1 • &#... Selectable Color Full 1.07 Billion colors palette Lens F = 2.51 to 2.69, f=21.95-24.18mm Zoom Ratio Manual Zoom, 1.10:1 Image Size (Diagonal) 23" - 300" Throw Ratio 1.97 - 2.17 (50" @ 6.5 feet) Lamp Life 190W, 4500/6000 hours (Normal...

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