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Question posted by sagrisafi on October 13th, 2012

U57a Touchpad No Longer Functions ?

I can no longer use my U57A laptop touchpad I hve been using an external mouse. The laptop is 3 months old please help.

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Answer #1: Posted by cljeffrey on October 18th, 2012 11:09 AM

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cljeffrey

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Have you tried pressing FN and F9 to see if your touchpad was disabled? You can try doing a factory restore. Make sure you back up all your important things as this will wipe your computer back to stock. Restart your computer and keep pressing F9 You can also go to device manager and go to your touchpad and see if you can try to roll back the drivers. Here is a link below to support your laptop so you can update bios and drivers. Try updating your touchpad to ASUS smart gesture. http://support.asus.com/download.aspx?SLanguage=en&p=3&s=437&m=U57A&os=8&hashedid=n%2fa If you have any questions or comments you can email me at [email protected] which I reside in the U.S

ASUS strives to meet and exceeds our customer expectations within our warranty policy.

Regards,

Jeffrey
ASUS Customer Loyalty

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User's Manual for English Edition - Page 3

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User's Manual for English Edition - Page 10

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User's Manual for English Edition - Page 15

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User's Manual for English Edition - Page 16

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User's Manual for English Edition - Page 40

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User's Manual for English Edition - Page 42

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User's Manual for English Edition - Page 43

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User's Manual for English Edition - Page 46

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User's Manual for English Edition - Page 49

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User's Manual for English Edition - Page 51

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User's Manual for English Edition - Page 52

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User's Manual for English Edition - Page 53

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User's Manual for English Edition - Page 54

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User's Manual for English Edition - Page 55

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User's Manual for English Edition - Page 56

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User's Manual for English Edition - Page 70

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User's Manual for English Edition - Page 71

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