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Question posted by phoerner on August 10th, 2012

Hello My Asus A7u Laptot Is Heating And Then Shutting Off Very Often. Anyway F

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Answer #1: Posted by cljeffrey on August 14th, 2012 5:53 PM

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cljeffrey

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Hello my name is Jeffrey and I work for Asus Customer Loyalty Team in the U.S.

Looks like if your unit is not under warranty that you will have to open the unit and see if there is anything clogging the air from passing through. You will have to use a air can and just blow out the heat sink and the entire board. Also while you have the unit open you can also repaste the termal on there. If you would like to know how to do all this you can go to youtube and just type laptop fan cleaning and thermal pasting.

If you have any questions or comments you can email me at [email protected]

ASUS strives to meet and exceeds our customer expectations within our warranty policy.

Regards,

Jeffrey ASUS Customer Loyalty

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User Manual - Page 7

... PC Safety Precautions The following safety precautions will reduce air circulation such as described in fire. Follow all servicing to prevent discomfort or injury from heat exposure. DO NOT expose to dirty or dusty environments.

User Manual - Page 14

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User Manual - Page 20

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User Manual - Page 24

... (preferably with a universal AC-DC adapter. Most hotels will light if the power is within accepted ranges. If there is smoke, burning scent, or extreme heat coming from a wall outlet to a different standard. NOTE: This Notebook PC may come with a faulty AC-DC adapter. The power indicator on territory. Damage may...

User Manual - Page 28

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User Manual - Page 29

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User Manual - Page 65

...caused by the accidental power loss. Unknown Reason - System Unstable Cannot wake up from the ASUS website. If the problem still exist, contact your data to the latest version and try...still exist, contact your system using the following website: http://member.asus.com/login.aspx?SLanguage=en-us 2. Hardware Problem - The ASUS battery pack has protection circuitry to solve the problem. 3. It ...

User Manual - Page 66

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User Manual - Page 67

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User Manual - Page 68

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User Manual - Page 71

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User Manual - Page 72

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User Manual - Page 73

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User Manual - Page 89

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