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Asus A54C Support Question

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Question posted by Anonymous-90697 on December 26th, 2012

Why Wont My Asus A54c Laptop Play Cds?

My ASUS A54c plays DVDs it will not play CDs. Why?

Current Answers

Answer #1: Posted by cljeffrey on December 27th, 2012 12:47 PM
This answer was accepted by the poster of the original question.
cljeffrey

Member since:
July 17th, 2012

Points: 1,054,453
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Have you tried other cd's to see if it works also. It should be backward compatible. Did you finalize the disc. If you are still having issues, then sounds like you will have to send the unit in for service.

What you can try as a last resort is to do a factory restore. Make sure before you do this to back up all your important things as everything will be lost.

Restart your computer and keep pressing F9. What operating system are you running.

If you have any questions or comments you can email me at [email protected] which I reside in the U.S

ASUS strives to meet and exceeds our customer expectations within our warranty policy.

Regards,

Jeffrey
ASUS Customer Loyalty

Related Asus A54C Manual Pages

User Manual - Page 3

... Connections A-2 Operating System and Software A-3 System BIOS Settings A-4 Common Problems and Solutions A-7 Recovering Your Notebook PC A-13 Using Recovery Partition A-13 Using Recovery DVD (on selected models A-14 DVD-ROM Drive Information A-16 Blu-ray ROM Drive Information (on selected models A-18 Internal Modem Compliancy A-19 Declarations and Safety Statements A-23 Federal...
User Manual - Page 22

... 2.0 or USB 1.1 devices such as additional plug-in various models with different optical drives.The Notebook PC's optical drive may support compact discs (CD) and/or digital video discs (DVD) and may have recordable (R) or re-writable (RW) capabilities. You can be connected or disconnected without restarting the computer. 4 Optical Drive The...
User Manual - Page 25

... viewing on a single cable. Ensure that paper, books, clothing, cables, or other objects do not block any audio/video source, such as a set-top box, DVD player, and A/V receiver and an audio and/or video monitor, such as a monitor or projector to allow cool air to enter and warm air to...
User Manual - Page 46

... song / movie chapter. Use the [Fn] key in combination with the arrow keys for convenient controlling of each multimedia control key on Notebook PC model. Play/Pause (↓) Begins or pauses media file playback. Multimedia Control Keys (on selected models) The multimedia control keys allows for multimedia control functions. Back (←...
User Manual - Page 76

... UEFI Boot PXE ROM [Disabled] [Disabled] Set the system boot order. Boot Option Priorities Boot Option #1 Boot Option #2 [P0: ST9750420AS ...] [P1: Optiarc DVD RW...] Hard Drive BBS Priorities CD/DVD ROM Drive BBS Priorities Add New Boot Option Delete Boot Option : Select Screen : Select Item Enter: Select +/-: Change Opt. A-4 Notebook PC User Manual...
User Manual - Page 78

... the BIOS setup utility. A-6 Notebook PC User Manual Save Options Save Changes Discard Changes Restore Defaults Boot Override P0: ST9750420AS Silicon-Power PMAP P1: Optiarc DVD RW AD-7585H Launch EFI Shell from filesystem device : Select Screen : Select Item Enter: Select +/-: Change Opt. F1: General Help F9: Optimized Defaults F10: Save...
User Manual - Page 79

...A. Reinstall the "ATK0100" driver from the driver CD or download it from the hibernation. 1. Common Problems...to an earlier date. 3. System Unstable Cannot wake up from the ASUS website. Hardware Problem - Remove upgraded parts (RAM, HDD, WLAN,...If the problem still exist, contact your system using the recovery partition or DVD. Keyboard / Hotkey The Hotkey (FN) is not able to another ...
User Manual - Page 80

...AC adaptor to prevent damage caused by the accidental power loss.The ASUS battery pack has protection circuitry to see BIOS (ASUS Logo)? (Y = 3, N = A) 3. Built-in Camera The...built-in the Notebook PC. Do NOT remove the battery pack while using the following website: http://member.asus.com/login.aspx?SLanguage=en-us 2. Register the Notebook PC for assistance. Able to load the OS?...
User Manual - Page 81

... Problem - FAN / Thermal Why is the cooling fan always ON and the temperature high? 1. You must backup all your system using the recovery partition or DVD. Problem might be caused by the operating system, try restoring your data to decrease system load. 3. A. If none of the above help, try restoring your...
User Manual - Page 82

... 4. Update the BIOS to un-install them in DOS mode. A-10 Notebook PC User Manual ASUS bundled software When I power ON the Notebook PC, there will be downloaded from viruses. Un-install..., remove the additional memory, and power ON to see if the problem is available on the ASUS website. These utilities and BIOS files can be an "Open policy file error" message. Unknown Reason...
User Manual - Page 84

... model and download the latest BIOS file for your model from the ASUS website and save it in your flash disk drive to select and update...65533;M���a��i�n� Advanced Boot Security Save & Exit Start Easy Flash ASUS FancyStart POST Logo Type Play POST Sound Speaker Volume Internal Pointing Device [Disabled] [Static] [No] [4] [Enabled] Press ENTER...
User Manual - Page 85

...Windows to select Windows Setup [EMS Enabled]. 3. Press [Enter] to first partition only. Read the ASUS Preload Wizard messages and click Next. 5. Recover Windows to recover and click Next. 4. About the ... deletes only the first partition and allows you to keep other partitions,and to an authorized ASUS service center if you want to entire HD. Using the Recovery Partition: 1. Select the ...
User Manual - Page 86

... Windows on the Window desktop. 2. A-14 Notebook PC User Manual Visit the ASUS website at www.asus.com for updated drivers and utilities. IMPORTANT! Remove the external hard disk drive before performing system recovery on selected models) Creating the Recovery DVD: 1. Double-click the AI Recovery Burner icon on the wrong disk drive...
User Manual - Page 87

... will overwrite your partitions will be labeled as "CD/DVD") and press [Enter] to do so, during the recovery process or else your hard drive. Unstable power supply may be unusable. Using the Recovery D��V�D�:� 1. Visit the ASUS website at www.asus.com for updated drivers and utilities. Notebook PC...
User Manual - Page 88

... decoding MPEG2 video, digital AC3 audio and decryption of both CD and DVD discs. Copyright laws require that any system capable of playing CSS encrypted content must install your own DVD viewer software. The DVD-ROM drive allows the use of CSS protected content. While DVD movie content may be released for multiple regions, CSS design...
User Manual - Page 101

...Shield of Chemicals) regulatory framework, we publish the chemical substances in our products at ASUS REACH website at the building entrance. Power Safety Requirement Products with electrical current ratings up...3Kg must use approved power cords greater than or equal to the earth at http://csr.asus.com/english/REACH.htm. Notebook PC User Manual A-29 REACH Complying with the REACH (...
User Manual - Page 107

... through providing compatible spare parts such as batteries, power supplies, the keyboard, the memory, and if available the CD drive or DVD drive. 6. For more information on the ENERGY STAR joint program. All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is a joint...
User Manual - Page 108

... our products, and makes sure that each stage of the product life cycle of ASUS product is complied with global environmental regulations. We believe in different region. In addition, ASUS disclose the relevant information based on regulation requirements ASUS is in line with : Japan JIS-C-0950 Material Declarations EU REACH SVHC Korea RoHS...
User Manual - Page 109

...THIS MANUAL OR PRODUCT. Copyright © 2010 ASUSTeK COMPUTER INC. All Rights Reserved. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS ...intent to the owners' benefit, without the express written permission of ASUSTeK COMPUTER INC. ("ASUS"). ASUS PROVIDES THIS MANUAL "AS IS"WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING...
User Manual - Page 110

...claims based in Europe Address, City Country ASUSTek COMPUTER INC. UNDER NO CIRCUMSTANCES IS ASUS LIABLE FOR ANY OF THE FOLLOWING: (1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES;...RECORDS OR DATA; Service and Support Visit our multi-language web site at http://support.asus.com Manufacturer Address, City Country Authorized Representative in contract, tort or infringement under this Warranty...

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