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Asus A42JK Support Question

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Question posted by mesaj5 on December 5th, 2012

Battery Not Detected

Why my laptop asus a42jk cannot detected battery? Whereas it's a new battery What it's problem?laptop or battery?

Current Answers

Answer #1: Posted by cljeffrey on December 6th, 2012 5:11 PM
This answer was accepted by the poster of the original question.
cljeffrey

Member since:
July 17th, 2012

Points: 1,054,453
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Looks like the laptop knows that the battey you purchased is not genuine because of a built in chip. You will have to purchase a genuine battery to prevent this problem. If your unit is still within the warranty you can have the battery send it to be replaced.   If you have any questions or comments you can email me at [email protected] which I reside in the U.S

ASUS strives to meet and exceeds our customer expectations within our warranty policy.

Regards,

Jeffrey
ASUS Customer Loyalty

Related Asus A42JK Manual Pages

User Manual - Page 2

... selected models 27 Chapter 3: Getting Started Power System...30 Using AC Power 30 Using Battery Power 32 Battery Care...33 Powering ON the Notebook PC 34 The Power-On Self Test (POST 34 Checking Battery Power 36 Charging the Battery Pack 37 Power Options 38 Power Management Modes 40 Sleep and Hibernate 40 Thermal...
User Manual - Page 4

... Restricted Wireless Frequency Bands A-26 UL Safety Notices A-28 Power Safety Requirement A-29 TV Tuner Notices A-29 REACH ...A-29 Nordic Lithium Cautions (for lithium-ion batteries A-30 Optical Drive Safety Information A-31 Laser Safety Information A-31 Service warning label A-31 CDRH Regulations A-31 Macrovision Corporation Product Notice A-32 CTR 21 Approval...
User Manual - Page 7

...or electrical fields. DO NOT expose to dirty or dusty environments. Battery safety warning: DO NOT throw the battery in this manual, refer all precautions and instructions. Follow all ... drops of the Notebook PC. Except as described in fire. DO NOT disassemble the battery. DO NOT expose to qualified personnel. Notebook PC User Manual  DO NOT place ...
User Manual - Page 8

...operating system and applications differ by models and territories. DO NOT throw the battery in municipal waste.The symbol of battery may be differences between 5°C (41°F) and 35°C (...Notebook PC that the product (electrical, electronic equipment and mercury-containing button cell battery) should not be placed in municipal waste. INPUT RATING: Refer to enable proper reuse ...
User Manual - Page 9

... the Notebook PC is plugged into the computer and an AC power source. Close the display panel and check that the power adapter charges the battery pack as long as it takes much longer to protect the Notebook PC from dirt, water, shock, and scratches. Be aware that it is in...
User Manual - Page 11

... your Notebook PC. Preparing your Notebook PC These are quick instructions for using your Notebook PC and the pictures shown in this manual. Installing the Battery Pack 3 1 2 Connecting the Power Adapter 2 1 3 110V-220V 2 1 3 110V-220V The actual bundled operating system and applications differ by models and territories. Notebook PC User Manual...
User Manual - Page 18

The battery pack size varies depending on model. Bottom Side (on selected models) The bottom side may vary in appearance depending on model. 2 3 1 4 5 18 Notebook PC User Manual
User Manual - Page 19

...Be careful when handling the Notebook PC while it is used to insert or remove the battery pack. High temperatures are normal during charging or operation. DO NOT PUT THE NOTEBOOK PC...OR OTHER PARTS OF THE BODY TO AVOID INJURY FROM THE HEAT. 1 Battery Lock - Move the manual lock to the locked position after inserting the battery pack. Notebook PC User Manual 19 2 3 1 4 5 WARNING! ...
User Manual - Page 20

... authorized retailers of memory in a compartment. This allows use when moving temporarily between locations. Spring The spring battery lock is installed. The BIOS automatically detects the amount of this Notebook PC to keep the battery pack secured. Visit an authorized service center or retailer for information on memory upgrades for your Notebook PC.
User Manual - Page 24

... it away from your body. 24 Notebook PC User Manual Power supplied through this jack supplies power to the Notebook PC and charges the internal battery pack.To prevent damage to DC power for use with this jack. Left Si1de2 3 4 5 6 7 1 12 23 3 4 4 5... Input The supplied power adapter converts AC power to the Notebook PC and battery pack, always use the supplied power adapter.
User Manual - Page 26

... unit. 26 Notebook PC User Manual This allow1s use when moving temporarily between locations. 6 USB Port (3.0, on selected models / 2.0) 7 USB Port (3.0, on selecte1d models) 1 1 1 Battery Pack The battery pack is automatically charged when the Notebook PC is connected to an AC power source and maintains power to the Notebook PC when AC...
User Manual - Page 30

... hotels will provide universal outlets to the DC power required by the Notebook PC. It is comprised of two parts, the power adapter and the battery power system.The power adapter converts AC power from a wall outlet to support different power cords as well as 220V-240V outlets without setting switches...
User Manual - Page 31

Seek servicing if you suspect a faulty AC-DC adapter.You may damage both your battery pack(s) and the Notebook PC with either a two or three-prong plug depending on territory. WARNING! Notebook PC User Manual 31 THE POWER ADAPTER MAY ...
User Manual - Page 32

... management features through a Notebook PC retailer. If your Notebook PC does not have its battery pack installed, use the following procedures to remove the battery pack while the Notebook PC is designed to work with a removable battery pack. Additional battery packs are optional and can be purchased separately through the BIOS setup. Never attempt...
User Manual - Page 60

... peripherals, any telephone or telecommunication lines and power connector (such as external power supply, battery pack, etc.) before they happen. Handle the Notebook PC gently and keep it away ...hard disk drive. Current hard drives support S.M.A.R.T. (Self Monitoring and Reporting Technology) to detect hard disk errors or failures before removing the hard disk cover. 60 Notebook PC User...
User Manual - Page 63

..., any telephone or telecommunication lines and power connector (such as external power supply, battery pack, etc.) before installing or removing a memory. There is no hardware or ...Removing a Memory Card: 33 (This is only an example.) (This is installed. The BIOS automatically detects the amount of this Notebook PC to locate the memory. Memory (RAM) Additional memory will increase application...
User Manual - Page 80

...-year-warranty using the Notebook PC with the AC adaptor to prevent damage caused by the accidental power loss.The ASUS battery pack has protection circuitry to see if there are any problems. 2. Hardware Problem - Built-in Camera The built-in the Notebook PC. Power ON/OFF Error I cannot power ON the Notebook PC...
User Manual - Page 81

... 2. C. Battery problem; Mechanical Problem - Notebook PC User Manual A-9 IMPORTANT! check the power cord connections, otherwise visit a local service center for repair. please check the battery contacts, otherwise...ON and the temperature high? 1. IMPORTANT! Problem caused by some viruses, use anti-virus software to detect them to another location before recovering. If none...
User Manual - Page 107

....gov/ powermanagement for easy upgrades and longer lifetime through providing compatible spare parts such as batteries, power supplies, the keyboard, the memory, and if available the CD drive or DVD... stand-by encouraging recycling. 5. For more information on the ENERGY STAR joint program. All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management...
User Manual - Page 108

... from our commitment to the highest standards for information disclosure based on regulation requirements. In addition, ASUS disclose the relevant information based on regulation requirements ASUS is in different region. Please go to responsibly recycle our products, batteries and other components as well as the packaging materials. A-36 Notebook PC User Manual Please...

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