Amana NTW4501XQ Support Question
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Question posted by kathiestevenson on January 2nd, 2016
It Will Not Unlock When It Is Done
the washer will not unlock when it is done
Current Answers
Answer #1: Posted by waelsaidani1 on January 2nd, 2016 10:09 AM
When the Start/Pause/Unlock button is pressed, the washer will first perform a self-test on the lid lock mechanism. You will hear a click, and the lid will unlock briefly before locking again. The washer will use spins to check for load balance. These spins may take several minutes before water is added to the washer. You may hear the hum of the spins before filling. This is normal. WASH You will hear the agitator moving the load. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected soil level. RINSE You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning on briefly (short hum) to move the basket while filling. Fabric softener will be added if the Fabric Softener knob was set to ON. Some cycles use spray rinsing. After draining and spinning out wash water, the washer will continue to spin and spray in rinse water for the entire rinse time. SPIN The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed. DONE Once the cycle is complete, this light will come on. Remove the load promptly for best results. LID LOCKED To allow for higher spin speeds, the lid will lock and the Lid Locked light will turn on. When this light is on, the lid is locked and cannot be opened. When this light is blinking, the washer is paused. When this light is off, the lid can be opened. If you need to open the lid, press START/PAUSE/ UNLOCK. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/PAUSE/ UNLOCK again to resume the cycle.
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