Acer DA220HQL Support Question
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Question posted by Lorisearels on October 23rd, 2016
Unlock Paddlock On Screen After Resetting
I reset my acer Da220hq and now theres a padlock on the screen i cant unlock
Current Answers
Answer #1: Posted by Odin on October 23rd, 2016 10:05 AM
The answer to your question is not crystal clear from the manual. However, one of the following should work:
- Open the Home screen and tap APPS > Settings > Security > Screen lock, or
- Tap APPS > Settings > Display > Sleep, or
- After five wrong entries, you can reset your unlock pattern. Tap Forgotten pattern? and enter your Google account username and password.
If none of those works for you, ask Acer. Use the contact information here--https://www.contacthelp.com/Acer%20Computers/customer-service.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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