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Acer Aspire Z3171 Support Question

Acer Aspire Z3171 Support Question

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Question posted by jsct on November 24th, 2012

Wont Power On

I just shut down the computer now and it wont turn back on.  I have 2 same computer Acer z3171 and both did the same thing

Current Answers

Answer #1: Posted by sylvia94692 on February 9th, 2013 10:56 PM
sylvia94692

Member since:
February 9th, 2013

Points: 90
90
points
A little piece of plastic was wedged between the on/off switch pad and what it's supposed to connect to.  I would never have found it - nor would the technicians.  A friend found it after unsuccessfully searching every other element of the hard drive and while putting the computer back together.  We got it out with a pair of tweezers.    The computer was three months old at that stage. 

Related Acer Aspire Z3171 Manual Pages

Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 4

...Removing the System FAN 3-36 Removing the Motherboard 3-38 Removing the Left & Right Foot Stand (Power LED 3-42 Removing the Base Pan 3-44 Removing the IR 3-47 Removing the LCD 3-48 Reassembly...Replacing the IR 3-57 Replacing the Base Pan 3-58 Replacing the Left & Right Foot Stand (Power LED 3-61 Replacing the Motherboard 3-63 Replacing the System FAN 3-67 Replacing the CPU 3-70 ...
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 5

CHAPTER 4 Troubleshooting Introduction 4-3 Hardware Diagnostic Procedure 4-3 System Check Procedures 4-3 Power System Check 4-3 System External Inspection 4-3 System Internal Inspection 4-4 Beep Codes 4-5 Checkpoints 4-6 BIOS Recovery 4-10 Calibration SOP of control board 4-11 Debug Card information 4-19 Converter ...
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 12

... Identity Card Acer Registration Acer Updater Acer eRecovery Management Hotkey Utility v2.5 OOBE Offer Acer Edition Welcome Center clear.fi Tutorial Acer Accessory Store Netflix shortcut eBay Shortcut 2009 Accessories 0 Wireless / USB keyboard and mouse Remote controller Adapter 0 135 W / 180 W (discrete VGA SKU) adapter with power cord System compliance 0 PC 2001 Certification 0 CE, FCC, Nemko...
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 13

... 2.0 connectors 1 DC in jack 1 RJ45 connector (support Giga LAN) 1SPDIF Connector (optional) Motherboard Mounting Feature 0 Features for Power LED (S0(Blue, not blink), S3(amber, not blink) , S4(off), S5(off)) Side I/O Connector 0 2 USB 3.0 Ports 2 audio jacks (Mic in...
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 14

...), touch panel control board. Apply aluminum foil between USB connector and MB shielding. Power Supply Electrical Design Feature 0 135W/180W in stable mode (Acer Assign System Power Unit) EPS 2.0 (The maximum no-load power consumption for EPS 2.0 is 0.5W or less for adapters with MB shielding. ...
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 19

...3V / 5VSB Design Criteria: Designed in CPU Over temperature warning/shut down circuit Linear mode control for CPU/System/North bridge FAN separately by individual...ACPI mode Support thermal shutdown mechanism System LED Definition 0 Power State LED S0 Blue Steady S3 Amber Steady &#...
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 20

...;Please follow: Acer Hardware validation request Acer Mother Board EE Design Request Acer VGA SI validation SOP 1-14 Hardware Specifications and Configurations It is used for system with jumper) 1 Digital video in for commercial sku)  1 4Pin SATA Power Out (HDD/ODD) ...
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 21

Hardware Specifications and Configurations 1-15 Front View No Icon Item 1 IR Port 2 Webcam 3 Speaker 4 Power button Description Port to receive IR signal Web camera for video communication Deliver stereo audio output Turns the computer on and off. System Tour 0 Table 1-1.
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 27

... Battery RTC battery 18 SATA0-2 20 SPI 21 LPC LPC header Description DDR Ⅲ DIMM slot Camera module connector converter connector Key Pad connector SATA Power connector Bluetooth connector IR connector BIOS_WP connector SATA connector SPI header Hardware Specifications and Configurations 1-21
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 33

...When redefining the communication ports to prevent any conflicts When modifying the power management configuration When changing the password or making other changes to run the CMOS Setup... semiconductor (CMOS) Setup Utility. You will be retained when power is turned off. The system reboots immediately after you have saved all open files.
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 37

... classes of malicious buffer overflow attacks when combined with a supporting OS. (Windows XP SP2, SUSE Linux 9.2, RedHat Enterprise 3 Update) Options Disabled/Enabled Disabled/Enabled 2-7 Selects power on state for Num Lock. SATA Port (AHCI Port) 1 information. Advanced -> Advanced Chipset Configuration Options N/A N/A N/A Off/On Disabled/Enabled 0 0 Table 2-3. Table...
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 40

... what state to go to generate a wake event for S3. Parameter ACPI Suspend Mode Deep Power Off Mode Power On by RTC Alarm Power On by PCIE Devices Wake Up by PCIE Devices. Enabled/Disabled Power On by USB KB/Mouse Restore On AC Power Loss Description Default set as [S3(STR)] Enabled/Disabled Deep...
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 64

...Removing the System FAN 3-36 Removing the Motherboard 3-38 Removing the Left & Right Foot Stand (Power LED 3-42 Removing the Base Pan 3-44 Removing the IR 3-47 Removing the LCD 3-48 Reassembly...Replacing the IR 3-57 Replacing the Base Pan 3-58 Replacing the Left & Right Foot Stand (Power LED 3-61 Replacing the Motherboard 3-63 Replacing the System FAN 3-67 Replacing the CPU 3-70 ...
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 67

Turn off the system and all peripheral cables from the system. 5. Unplug the power cord from the power outlets. 3. Unplug the power cord from the system. 4. Place the system unit on how to disassemble and assembly the desktop computer for the different components vary in size. During the disassembly process, group the screws with the disassembly...
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 69

... the Heatsink Removing the WLAN Removing the Touchpad Control Board Removing the System Fan Removing CPU Removing the Motherboard Removing the Left & Right Foot Stand (Power LED) Removing the Base Pan Removing the TV Tuner Removing the LCD Removing the IR System Disassembly and Assembly 3-7
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 70

...+5.1 (X) Removing the Motherboard M3X5L (B) Removing the System Fan M4*6L (B) M3X5L (B) Removing the Left & Right Foot M3X5L (B) Stand (Power LED) Removing the Base Pan M3X5L (B) Removing the LCD M3X5L (B) M3*4L (B) Quantity 3 7 1 4 1 4 2 2 9 Acer Part Number 86.U6Q0U.001 86.U6N0U.005 86.GBL0U.001 86.U6N0U.008 86.GBL0U.001 86.U6N0U...
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 107

Table 3-21. System Disassembly and Assembly 3-45 NOTE: NOTE: LCD power cannot be removed now, be careful, do not damage it. ID Size M3X5L (B) Quantity 8 Screw Type Unlock the latch which marked in red.
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 111

Unplug the LCD power cable Take out the LCD with bracket System Disassembly and Assembly 3-49
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 142

Replacing the Touchpad Control Board 0 Plug the cable and screw 2 screws to fix the touchpad board and arrange the touch cable as the picture indicated. Attach the mylar to plug the power cable, just refer as indicated by the line. Table 3-39. ID Size M3X5L (B) Quantity 2 Screw Type Then you need to fix the power cable. 3-80 System Disassembly and Assembly
Acer Aspire Z3170 and Z3171 Desktop Service Guide - Page 190

...jumper is SHORT.If you remove the jumper cap, or place the jumper cap on just one pin are Placed on both pins, the jumper is OPEN. 5-4 Jumper and Connector... header Description DDR Ⅲ DIMM slot Camera module connector converter connector Key Pad connector SATA Power connector Bluetooth connector IR connector BIOS_WP connector SATA connector SPI header Jumper Setting 0 The section ...

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