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Acer Aspire V5-171 Support Question

Acer Aspire V5-171 Support Question

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Question posted by swtp85 on February 12th, 2013

Shutting Down And Restarting Problems.

I have a acer preditor with windows 8. When I try to shut down or restart, it stays on the green screen stating "shutting down" or "restarting", every now and then it will shut down but not often. Need help on what to do? Ive went through settings and I'm not a compiter expert so not sure what I'm looking for. Please help :-(

Current Answers

Answer #1: Posted by baklogic on February 12th, 2013 11:58 AM
This answer was accepted by the poster of the original question.
baklogic

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Power

CHOOSE CHANGE WHAT THE POWER BUTTONS DO

Untick      the box "Turn on fast startup"

Apparebtly this first showed as a problem in the pre-release.

If tyhat does not work

Try a simple command prompt

Type in command

click to bring up a black box

Type in bcedit /set disabledynamicclick yes

when this registers you will see a flashing cursor , and just type exit.

This should solve the problem- see  Tweaking with Vishal

 


25 years playing with computers/laptops, software, and 10 years a geek/nerd -always learning

Related Acer Aspire V5-171 Manual Pages

Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 3

...Failure 4-13 2-in-1 Card Function Test Failure 4-14 Unit Thermal Failure 4-15 Cosmetic Failure 4-16 Other Functions Failure 4-17 BIOS Problems 4-17 Intermittent Problems 4-18 Undetermined Problems 4-18 Chapter 5. Service and Maintenance Introduction 5-3 Recommended Equipment 5-3 Maintenance Flowchart 5-4 Getting Started 5-6 Battery Pack Removal 5-7 Battery Pack Installation 5-8 Dummy...
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 4

... 6-5 Upper Case Assembly 6-6 LCD Assembly 6-8 HDD Assembly 6-10 FRU List 6-11 Screw List 6-16 Chapter 7. Online Support Information Introduction 8-2 iii Test Compatible Components Microsoft® Windows® 7 Environment Test 7-2 TravelMate B113 Series 7-2 Chapter 8.
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 15

Connects to USB 3.0 devices (V5-171). Connects to a VGA cable for air flow. CAUTION: Do not cover the air vents. Connects to an Ethernet 10/100/1000-based network. Hardware Specifications ...
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 25

... Table (Tj=100) CPU Temp Fan Speed (RPM) 50 3400 57 3700 64 4100 71 4700 78 5200 85 5400 Pro-hot: On= 99°C; H/W shut down at 92°C SPL Spec (dBA) 25 28 31 34 37 40 Hardware Specifications and Configurations 1-18 OFF= 91°C OS...
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 26

...Temp Fan Speed (RPM) 50 3400 57 3700 64 4100 71 4700 78 5200 85 5400 Pro-hot: On= 104°C; H/W shut down at 92°C SPL Spec (dBA) 25 28 31 34 34 40 System Memory Item Memory controller Memory size DIMM socket number...4GB Total 8GB SODIMM DDR3 1333/1600 1.5V DDR3 SODIMM 204 Pin 1-19 Hardware Specifications and Configurations OFF= 96°C OS shut down at 105°C;
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 43

..., and Exit. Navigation keys for parameters are found in the Item Specific Help part of the screen. To activate the BIOS Utility, press F2 during POST to the Exit menu...prompted on the bottom of screen. NOTE: • Parameter values can change the boot device without entering BIOS Setup Utility. However, if configuration problems occur, you may need to specific models. message...
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 57

Warning Message • Do not disconnect the AC power adapter. The system restarts automatically when finished. C:\Q1VZC102\DOS> Figure 2:17. IMPORTANT: • Ensure the AC power adapter is properly connected or not. C:\>cd Q1VZC102\DOS C:\Q1VZC102\DOS>BIOS....
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 59

... the system into standby or hibernation mode. • Do not launch other applications. • Do not press the Power button, open/close all AP and restart the system. System Utilities 2-18 Updating Flash BIOS When flashing is complete, WinFlash will auto flash BIOS and EC. After clicking OK, it will close...
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 62

Write Asset Tag to EEPROM Input: dmitools /wa Acer Asstag NOTE: When running examples 2 ~ 5, restart the system to EEPROM (Create UUID from Intel WFM20.pdf) Input: dmitools /wu 5. 4. Write UUID to make the new DMI data effective. 2-21 System Utilities
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 67

... When power failure occurs and the system shuts down while updating BIOS • When the system cannot boot normally after updating BIOS (e.g. Launch Windows Explorer and search for the USB flash ...disk. Figure 2:33. Crisis Utility SOP When to format the USB disk. Format USB Flash Disk (1 of 2) System Utilities 2-26 a black screen appears ...
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 79

... 2.0 4-12 Wireless/BT Function Test Failure 4-13 2-in-1 Card Function Test Failure 4-14 Unit Thermal Failure 4-15 Cosmetic Failure 4-16 Other Functions Failure 4-17 BIOS Problems 4-17 Intermittent Problems 4-18 Undetermined Problems 4-18
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 80

...is still not resolved, see Online Support Information on page 4-15 Figure 4:12. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses....intended to the problem. 3. NOTE: • The diagnostic tests are a guide for troubleshooting computer problems. The step by repeating the operation that led to test only Acer products. Cosmetic ...
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 81

Power On Issues Computer Shuts Down Intermittently If the system powers off at intervals, perform the following : Start OK Check AC/Batt only power on NG OK Swap AC/Battery ...
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 87

... the slider to 50. Boot the computer. 2. If updated recently, roll back the audio driver to 50 and not muted. 4-9 Troubleshooting Internal Speaker Failure Sound Problems 0 Perform the following : Start OK Check M/B SPK cable NG OK Re-assemble the SPK cable to Start > Control Panel > System and Maintenance > System > Device Manager...
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 95

... information loss, disconnect and reconnect the power and data cables between devices. 4. If the BIOS settings are still lost, replace the cables. 4-17 Troubleshooting BIOS Problems Forget BIOS Password If the user forgets the BIOS password, discharge CMOS by shorting the CMOS connector. Figure 4:13. If the computer is more than...
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 96

... that the power supply being used at least 10 times. 2. If any FRU. 3. 5. Replace the Motherboard. 7. Determine if the problem has changed. 6. When analyzing an intermittent problem, perform the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD...
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 102

b. a. Then, shut down the system normally. Figure 5:3. Place the system on a flat work surface. 2. ...system and its peripherals. If the device is completely powered down. Make sure the system is in powered up mode, shut down normally. 3. Getting Started The flowchart (Figure 5:1, page 5-4) identifies sections illustrating the entire removal and installation sequence. ...
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 205

... 50.SGYN2.004 LVDS CABLE CASE/COVER/BRACKET ASSEMBLY UPPER CASE-BLACK UPPER CASE-SILVER UPPER CASE-RED UPPER CASE-BLUE UPPER CASE-SILVER FOR V5-171 UPPER CASE-BLACK FOR TRAVELMATE LOWER CASE 50.SGYN2.005 60.SGYN2.001 60.SGTN2.001 60.SGZN2.001 60.SH0N2.001 60.M3AN2.001...
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 206

...TOUCHPAD ASSY-SILVER TOUCHPAD ASSY-RED TOUCHPAD ASSY-BLUE TOUCHPAD ASSY-SILVER FOR V5-171 UNILOAD DOOR KB SUPPORT PLATE PART NO. 60.SGYN2.003 60.SGTN2...Keyboard ACER AF1S_A10B AF1S Internal 10 Standard 84KS Black Greek Texture Keyboard ACER AF1S_A10B AF1S Internal 10 Standard 84KS Black Arabic Texture Keyboard ACER AF1S_A10B AF1S Internal 10 Standard 84KS Black Chinese Texture Keyboard ACER ...
Acer Aspire V5-171 and TravelMate B113 Series Notebook Service Guide - Page 216

...problem-free downloading of telephone, fax and email contacts for ways to optimize and improve our services, do not hesitate to direct any suggestions or comments to a local Acer branch office. Also contained on Acer... services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to us. Acer Branch Offices and ...

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