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Acer Aspire V3-551G Support Question

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Question posted by fbrxeserox on May 17th, 2013

Power Light Flashes 5 Times, And The Computer Will Not Turn On.

I bought my wife and Acer Aspire V3-551G-8454 for Christmas. Today, the computer stopped turning on. When we go to power it on, the power button just blinks at us 5 times. Normally I am very saavy with computers, but this problem is messing with my head. We've tried, unplugging the AC power, Replugging it back in. Battery out, battery back in, battery out hold down teh power fo 30 seconds, battery back in holding power for 30 seconds, AC in without the batter... I can keep going on and on with all the attemps to fix. Please help!  

Current Answers

Answer #1: Posted by wongcie on May 20th, 2013 11:20 AM
This answer was accepted by the poster of the original question.
wongcie

Member since:
May 4th, 2013

Points: 61,480
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it seem you have Bios error this bad things some times happen to acer, you can try this one

1. Press FN + esc at the same time while you powering the computer when you hear the fan working just wait it for about five minute your bios is resetting to factory setting.

2. if the above solution cannot give you solution mean you should download the Bios file from acer web and put it in the flash drive then when you done put it in the flash drive, plug it on your acer then do it again the above step to copy new Bios to your laptop."beware to choose a proper bios or your Bios chip will broken".

 

Good luck


Wongcie
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Answer #2: Posted by Sasan61 on May 20th, 2013 12:09 PM
Sasan61

Member since:
May 17th, 2013

Points: 110
110
points
Hi. I think your charger was disconnected from your laptop. Please reconnect the AC cable to the wall and your laptop and wait for a few seconds and turn on the laptop. I think this will resolve the problem. Let me know if you have any other questions.

Related Acer Aspire V3-551G Manual Pages

Acer V3-551 and 551G Notebook Service Guide - Page 2

...System Block Diagram 1-15 Specifications Table 1-16 Chapter 2. Troubleshooting General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 LCD Picture Failure 4-6 Internal Keyboard ...2-3 Main 2-5 Security 2-6 Boot 2-10 Exit 2-11 Boot Manager 2-12 BIOS Flash Utilities 2-13 DOS Flash Utility 2-14 WinFlash Utility 2-16 Miscellaneous Tools 2-18 Using DMITools 2-18 Using the...
Acer V3-551 and 551G Notebook Service Guide - Page 13

...Notebook Tour Top View 65 4 1 3 2 # Icon Item 1 Power Button 2 Touchpad 3 Keyboard 4 Display Screen 5 Microphone 6 Webcam Figure 1:1. Web camera used for sound recording or voice chatting. Hardware Specifications and Configurations 1-6 Top View Description Press to enter data into the computer. The indicator lights blue when the power is on or off. Also called Liquid...
Acer V3-551 and 551G Notebook Service Guide - Page 14

...: Only one card can be inserted at a time. HDD Indicator Indicates hard disk drive or card reader access. Power Indicator Indicates the computer power status: • Off: System is off. • Blue: System is on. • Amber (flashing): S3 state Indicates the computer battery status: Battery Indicator • Amber (flashing): Battery low. • Amber: Battery is charging...
Acer V3-551 and 551G Notebook Service Guide - Page 16

... # Icon Item 1 USB Ports 2 Optical Drive 3 Kensington Lock Slot Description Connects to secure the lock. Insert the lock into the notch and turn the key to USB 2.0 devices. Reads and writes CD and DVD discs. Connects to a Kensington-compatible computer security lock. Some keyless models are also available. 1-9 Hardware Specifications and Configurations
Acer V3-551 and 551G Notebook Service Guide - Page 21

... Combinations Key Combination Icon Description + Enables/disables wireless connectivity of your computer. Touchpad Toggle + Turns the touchpad on and off . Brightness Up + Right key Increases screen brightness. Volume Up + Up key Increases audio volume. Stop Previous Next D2D Recovery + + + + Stops media file. To activate the hotkeys, press and hold the key...
Acer V3-551 and 551G Notebook Service Guide - Page 23

Specifications Table Computer specifications Item Metric Imperial Dimensions Length 381.6 mm 15 in Width 253 mm 9.96 in Height (front to rear) 33.2 mm 1.3 in Weight (equipped with optical drive, flash drive, and battery) 2.6 kg 5.74 lbs Input power Operating voltage 18.55V ~ 19.95V Operating current 65W 3.42A (Max) 90W 4.74A (Max) Temperature...
Acer V3-551 and 551G Notebook Service Guide - Page 32

... Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm) Typical White Luminance (cd/m2) also called Brightness Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Typical Power Consumption (watt) Weight (without inverter) Physical Size (mm) Electrical Interface Viewing Angle (degree) Horizontal (Right) CR = 10 (Left) Vertical (Upper) CR = 10...
Acer V3-551 and 551G Notebook Service Guide - Page 37

... hard disc may be power managed in the system are turned off the whole system. Suspend to RAM (S3) • CPU set power down • VGA Suspend • PCMCIA Suspend • Audio Power Down • Hard Disk Power Down • CD-ROM Power Down • Super I/O Low Power mode Save to EPA 2.0 System Power Management Item Specification Mech...
Acer V3-551 and 551G Notebook Service Guide - Page 38

...System off - Discharging state 1-31 Hardware Specifications and Configurations Battery in low power state Discharging • Amber color blinking - Card Reader Item Chipset Package Maximum supported size Features System LED Indicator Item Lock System state HDD access state Wireless state Power button backlight Battery state Specification Realtek RTS5209-GR 48pin LQFP package • SDHC...
Acer V3-551 and 551G Notebook Service Guide - Page 45

... drive) installed on primary SATA master. Displays the serial number of the computer hardware information. Information The Information tab displays a summary of the unit. ... MK6459GSXP 8165D0MEB MATSHITABD-CMR UJ160 V1.00 ATI VGA VER10.094.001.043.035154 123456789 Aspire V3-5510 Acer FD525D8736B011E19990DC0EA1BF6BED Rev. 3.7 F1 Help Esc Exit Select Item Select Menu F5/F6 Change Values...
Acer V3-551 and 551G Notebook Service Guide - Page 55

... has auto execution function. 2-13 System Utilities If the battery pack does not contain power to update the system BIOS Flash ROM. Download and copy the Flash utilities to run a BIOS Flash update: 1. BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions: • New versions of the following to the bootable USB...
Acer V3-551 and 551G Notebook Service Guide - Page 56

...F10 Save and Exit Figure 2:13. USB CDROM : 6. Insert the USB HDD and reboot the computer. 6. C:\ROMs\Q5Wx8100\DOS>dir Volume in drive C is ISS_4GB Volume Serial Number is 3666-33A4...DOS mode flash files to move it up the list. DOS Flash Utility NOTE: Plug the AC power adaptor to use the DOS Flash Utility: 1. Perform the following to a power source before performing the DOS Flash Utility. ...
Acer V3-551 and 551G Notebook Service Guide - Page 57

... Block at FFEA6000 Figure 2:15. Please do not remove the AC power! At the command prompt, type Q5Wx8100.bat and press Enter to the power source. • Do not disconnect the AC power adapter. Flash process begins as shown in Figure 2:15. Insyde Flash Utility for InsydeH20 Version 1.5k Start EC Update Updating EC 0% Figure...
Acer V3-551 and 551G Notebook Service Guide - Page 58

... Utilities 2-16 WinFlash Utilities file 2. InsydeFlash Screen CAUTION: • Do not turn off the computer during the Flash process. • Do not put the system into standby or hibernation mode. • Do not launch other applications. • Do not press the Power button, open/close the lid, dock/undock the system, insert or remove USB...
Acer V3-551 and 551G Notebook Service Guide - Page 67

Plug the USB Flash Disk 2-25 System Utilities Plug the USB flash disk. Turn off the power and unplug the AC adapter. Figure 2:34. Figure 2:35. Using the Crisis Utility Disk 1. Unplug the AC Adapter 2.
Acer V3-551 and 551G Notebook Service Guide - Page 68

...: 1. Unplug the AC adapter, then remove and install again battery to start the Crisis Utility. Press the Power button to reset the embedded status. 3. Make sure the USB crisis disk file name is failed. Press the Power Button NOTE: If the Crisis Utility does not starts after 5 minutes, this indicates that the system recovery...
Acer V3-551 and 551G Notebook Service Guide - Page 73

Power Board Item Table 3:4. Power Board Jumper and Connectors Description Power LED (for XX-model) Power LED (for XX-model) Power LED (for XX-model) Power Button Switch (for XX-model) Power Button Switch (for XX-model) Power FFC Connector Jumper and Connector Locations 3-5 Power Board View Top View LED2 SW2 LED1 SW1 LED3 Bottom View JPWR1 LED1 LED2 LED3 SW1 SW2 JPWR1 Figure 3:2.
Acer V3-551 and 551G Notebook Service Guide - Page 78

... display only, refer to LCD Picture Failure on page 4-3. If there is selected. If the computer boots correctly, add the devices one by one of the following: • Fans start up • Status LEDs illuminate 3. Hold the power button for specific model procedures. 2. No Display Issues If the system does not display, perform...
Acer V3-551 and 551G Notebook Service Guide - Page 93

... to System Utilities on page 4-3). Determine if the problem has changed. 6. Remove power from the computer. 2. Remove or disconnect all attached devices are found . 7. Run the advanced ... the power supply being used at least 10 times. 2. NOTE: • Verify that all of the following : 1. When analyzing an intermittent problem, perform the following devices: • Non-Acer devices ...
Acer V3-551 and 551G Notebook Service Guide - Page 219

... 6 cell 4400mAh Main COMMON new IC BQ8055 Battery SONY AS10D Li-Ion 3S2P SONY 6 cell 4400mAh Main COMMON ID:AS10D41 Part No. Refer to the Aspire V3-5510 Compatibility Test Report released by Acer's internal testing department. Test Compatible Components This computer's compatibility is tested and verified by the...

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