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Acer Aspire V3-551 Support Question

Acer Aspire V3-551 Support Question

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Question posted by lilzanouba21 on October 2nd, 2014

Do I Have To Pay For The Service. I Need To Roll Back Drivers. Is This For Free?

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Answer #1: Posted by TechSupport101 on October 2nd, 2014 9:25 AM
This answer was accepted by the poster of the original question.
TechSupport101

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HI. No you do not have to pay for this - simply restore your system to factory settings of use the Microsoft System Restore (Start > All Programs > Accessories > System Tools > System Restore...). Here is you Service Manual

Related Acer Aspire V3-551 Manual Pages

Acer V3-551 and 551G Notebook Service Guide - Page 3

...15 Unit Thermal Failure 4-16 Cosmetic Failure 4-17 Other Functions Failure 4-18 BIOS Problems 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Chapter 5. Service and Maintenance Introduction 5-3 Recommended Equipment 5-3 Maintenance Flowchart 5-4 Getting Started 5-6 Battery Pack Removal 5-7 Battery Pack Installation 5-8 Dummy Card Removal 5-9 Dummy Card Installation 5-10...
Acer V3-551 and 551G Notebook Service Guide - Page 5

... or consequential damages resulting from any warranties of this guide is a registered trademark of Acer Corporation. Other brand and product names are available on this service guide. Acer is a registered trademark of Advanced Micro Devices, Inc. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to change...
Acer V3-551 and 551G Notebook Service Guide - Page 7

... provides all technical information relating to provide you with further technical details. If, for Acer's global product offering. For Acer-authorized service providers: Your Acer office may have decided to -date information available on card, modem, or extra memory capabilities). The list provided by your regional web ...
Acer V3-551 and 551G Notebook Service Guide - Page 9

...; Dual Channel Support / DDRIII SO-DIMM slot • Maximum: 16 GB Display 15.6" HD 1366 x 768 resolution Acer CineCrystal™ LED-backlit TFT LCD Mercury-free, environment-friendly 16:9 aspect ratio Graphics • 16.7 million colors • External resolution / refresh rates: • VGA port up to 2048 x 1536: 75 Hz •...
Acer V3-551 and 551G Notebook Service Guide - Page 44

...making changes to run this utility. message is pre-configured and optimized so most users do not need to parameter values. • System information is a hardware configuration program built into a computer's... device without entering BIOS Setup Utility. In this item. • Press Esc while you may need to the Exit menu. • In any changes made and exit the BIOS Setup Utility....
Acer V3-551 and 551G Notebook Service Guide - Page 55

... the Flash utilities to update the system BIOS Flash ROM. See Creating a USB Flash Crisis Disk on page 2-24. • Do not install memory related drivers (XMS, EMS, DPMI) when BIOS Flash is used • Use an AC adaptor power supply when running BIOS Flash utility. BIOS Flash Utilities BIOS Flash...
Acer V3-551 and 551G Notebook Service Guide - Page 56

...-03-2012 13:10 K74E100A.ROM EXE 14,164 01-11-2011 16:52 MIDCHK.EXE 5 file(s) 4,442,773 bytes 2 dir(s) 2,524,848,128 bytes free Figure 2:14. Copy the DOS mode flash files to a power source before performing the DOS Flash Utility. Information Main Security InsydeH20 Setup Utility Boot Exit...
Acer V3-551 and 551G Notebook Service Guide - Page 77

...on page 8-2. Disconnect the power and open the casing to the computer that are free of obstructions. 5. Remove all surge protectors between the computer and the outlet. ...4:1. Remove any recently installed software. 7. Troubleshooting 4-3 Plug the computer directly into a known serviceable electrical outlet. 4. Makes sure the power cable is still not resolved, refer to Online Support...
Acer V3-551 and 551G Notebook Service Guide - Page 79

... display size is still not resolved, refer to the desired resolution. • Click Apply and check the display. Remove and reinstall the video driver. 6. Roll back the video driver to its highest level. If the issue is faulty and should be replaced. Check the Device Manager to Maintenance Flowchart on the screen), the...
Acer V3-551 and 551G Notebook Service Guide - Page 83

... audio applications are set to 50 and not muted. Remove and reinstall the audio driver. 5. Internal Speaker Failure Sound Problems 0 Perform the following : Start OK Check ...Troubleshooting 4-9 Make sure that the volume is listed under Other Devices 3. If updated recently, roll back the audio driver to M/B Check Logic lower OK Swap M/B NG Swap Logic lower Figure 4:6. Internal Speaker...
Acer V3-551 and 551G Notebook Service Guide - Page 92

... may be defective and should be replaced. 6. If HDD information is more than one year old, replace the CMOS battery. 2. If the issue is virus free. 3. Other Functions Failure If other functions such as the CRT switch, HDMI switch, LAN connection, external microphone, external speaker, or USB 3.0, perform the following : 1. Replace...
Acer V3-551 and 551G Notebook Service Guide - Page 94

CHAPTER 5 Service and Maintenance Service and Maintenance 5-3 Introduction 5-3 Recommended Equipment 5-3 Maintenance Flowchart 5-4 Getting Started 5-6 Battery Pack Removal 5-7 Battery Pack Installation 5-8 Dummy Card Removal 5-9 Dummy Card Installation 5-10 Base Door Removal 5-...
Acer V3-551 and 551G Notebook Service Guide - Page 95

CHAPTER 5 Service and Maintenance (cont.) Mainboard Installation 5-49 Thermal Module Removal 5-53 Thermal Module Installation 5-55 CPU Removal 5-57 CPU Installation 5-58 Speaker Removal 5-59 Speaker Installation 5-...
Acer V3-551 and 551G Notebook Service Guide - Page 96

Recommended Equipment The following tools are required to remove and install components from the notebook computer. Service and Maintenance Introduction This chapter contains general information about the notebook, a list of tools needed to perform the required maintenance and step by step procedures on how to perform maintenance on the notebook: • Wrist grounding...
Acer V3-551 and 551G Notebook Service Guide - Page 97

... information on what components need to be removed and installed during servicing Battery ODD Module Base Door Dummy Card DIMM Module HDD Module WLAN Module Palm rest HDD Carrier Upper Cover RTC Battery USB Module Mainboard Speaker Module Power Board Thermal Module LCD Module Keyboard CPU Figure 5:1. Maintenance Flow 5-4 Service and Maintenance Maintenance...
Acer V3-551 and 551G Notebook Service Guide - Page 99

.... Place the system on a flat work surface. 2. Disconnect the AC Adapter and remove all cables from the system and its peripherals. Disconnecting the Power Adapter 5-6 Service and Maintenance a.
Acer V3-551 and 551G Notebook Service Guide - Page 100

Figure 5:4. Place the computer on a flat surface with the battery side up. 2. Insert the plastic pry into the battery latch and slide to to remove the battery pack. Removing the Battery Pack Service and Maintenance 5-7 Lift to release the lock. 3. Battery Pack Removal 1.
Acer V3-551 and 551G Notebook Service Guide - Page 101

Push to lock the battery pack in the battery compartment. 2. Figure 5:5. Place the battery pack in place. Battery Pack Installation 1. Installing the Battery Pack 5-8 Service and Maintenance
Acer V3-551 and 551G Notebook Service Guide - Page 204

... on proper disposal, or follow the rules set by the regional Acer office to order FRU parts for the Aspire V3-5510. NOTE: When ordering FRU parts, check the most up-to this printed Service Guide. FRU (Field Replaceable Unit) List This chapter provides the FRU (Field Replaceable Unit) listing in the FRU...
Acer V3-551 and 551G Notebook Service Guide - Page 229

...File to facilitate the problem-free downloading of Acer's Notebook, Desktop and Server models including: • Service guides for ways to optimize and improve our services, do not hesitate to... your technical queries. Online Support Information Introduction This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP ...

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