Acer Aspire M3802 Support Question
Acer Aspire M3802 Support Question
Find answers below for this question about Acer Aspire M3802.Need a Acer Aspire M3802 manual? We have 1 online manual for this item!
Question posted by mick439q on June 17th, 2013
Won't Fire Up
I have replaced the motherboard and tested the PSU as OK, but still it won't turn on. Does the master on-switch go bad? And can I get a replacement?
Current Answers
Related Acer Aspire M3802 Manual Pages
Service Guide - Page 1
for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN Acer Aspire M3802(G) Service Guide
Service guide files and updates are available on the ACER/CSD web;
Service Guide - Page 7
... the Mainboard
40
System Troubleshooting
41
Power-On Self-Test (POST)
44
POST Error Messages List
47
Error Symptoms List
54
Undetermined Problems
60
Jumper and Connector Information
61
M/B Placement
61
Jumper Setting
63
FRU (Field Replaceable Unit) List
71
Aspire M3802 Exploded Diagram
72
Aspire M3802 FRU List
74
Intel RAID SOP
83
INTEL®...
Service Guide - Page 10
...
Power supply
• 500W/300W/250W in stable mode • Active PFC 220V for EMEA and China • Non-PFC 110V and 220V with select switch. • Active PFC 220V with Energy Star 5.0
Chapter 1
3
Service Guide - Page 17
... :7-10sec
Suspend Mode
• Independent power management timer(2-120minutes,time step=10minute)or pushing extern switch button.
• CPU goes into SMM • CPU asserts STPCLK# and goes into the Stop Grant State. • LED on panel turns amber colour. • Hard disk drive goes into SLEEP mode (for ATA standard interface...
Service Guide - Page 18
...backed nonvolatile memory called the complementary metaloxide semiconductor (CMOS) Setup Utility. These values may be bad.
NOTE: CMOS Setup Utility will need to as "BIOS", "Setup", or "Setup utility...which allows configuration data to the security setup • When a configuration error is turned off. In this case, the system
cannot retain configuration values in this utility under...
Service Guide - Page 19
.... • Enter key - Select a value for the currently selected field (only if it is already turned on the menu bar. If you press this key: • On one of a multiple page menu.... • Home - If the server is user-configurable). Entering CMOS setup
1. Turn on the menu bar. • Up and Down arrow keys - Navigating Through the Setup Utility
Use the...
Service Guide - Page 32
Chapter 3
25 During the disassembly process, group the screws with the corresponding components to disassemble the desktop computer for the different components vary in size.
Chapter 3
System Disassembly
This chapter contains step-by-step procedures on how to avoid mismatch when putting ...
Service Guide - Page 54
...motherboard.
The BIOS attempted to configure the A: drive during POST, but it was unable to a bad...you cannot run the diagnostics program tests but did receive a POST error...motherboard??s Gate A20 function, which controls access of memory has occurred, and the ECC memory algorithm cannot correct it necessary to replace... replace the main board. NOTE: Check all power supply voltages, switch,...
Service Guide - Page 57
... hard disk.
Capable and Status BAD
A S.M.A.R.T. This message will only be reported by an ATAPI device using the S.M.A.R.T.
This is enabled in the 6th IDE controller failed an ATAPI compatibility test.
This message can be displayed if Virus Detection is trying to replace the hard disk. This message will only be reported by...
Service Guide - Page 58
...unable to figure out how to route an IRQ to be replaced. BIOS POST (DIM code) found that the CMOS battery needs... hardware. It could not initialize the Master Interrupt Controller. There was not used to pass the Refresh Retrace Test. A PCI adapter generated an I ...Checksum Bad, NVRAM Cleared
Resource Conflict
NVRAM Ignored
NVRAM Bad
Static Resource Conflict
PCI I /O resource conflict ...
Service Guide - Page 61
...be operative, and the processor clock setting should be exactly set to a check procedure, replace the FRU indicated in the Disk Drives of processor fan connector. If the reading shows... 2.
Its reading should be +12Vdc. If directed to master.)
Media and drive are clean before diagnosing any system problems.
Memory test failed.
1.See "Memory" 2.Main board
Incorrect memory size...
Service Guide - Page 63
... CD/DVD-ROM has an output. 2.Turn up by PCI card is set to Enabled.
2.If PCI modem card is used, reinsert the modem card to PCI slot firmly or replace the modem card.
3.In Win 98,...fax
1.Ensure the modem card is damaged.
CD/DVD-ROM drive cannot load or eject when the system is turned on and its eject button is installed properly.
3.CD/DVD-ROM drive.
Software asks to reinstall disc.Software ...
Service Guide - Page 77
... regulations on how to dispose it .
• This document will NOT be updated as more information about the FRU list becomes available. Chapter 6
FRU (Field Replaceable Unit) List
This chapter offers the FRU (Field Replaceable Unit) list in the FRU list of the Aspire M3802 desktop computer. Refer to this printed Service Guide.
Service Guide - Page 78
Aspire M3802 Exploded Diagram
NOTE: This section will be updated when more information becomes available.
72
Chapter 6
Service Guide - Page 95
Picture1 Step 4:Click on the by 'Create RAID Volume from Existing HDD Drive ' to OS desktop, open the Intel® Matrix Storage Console. Picture2
Chapter 7
89 Intel RAID SOP (Windows for WIN7)
2.Intel(R) Matrix Storage Console
2-1:Create a"RAID Ready" System into" ...
Service Guide - Page 98
... HDD. Step 5:Click "Next" at create a RAID volume window.
92
Chapter 7
Step 9:Specify Volume Size then press "next". Picture8 Step 10:Press "next" to OS desktop, open the Intel® Matrix Storage Console. Step 2:Shut down the system,then add another Serial ATA hard drive in the system.
Service Guide - Page 99
... to create a RAID volume. Step 6:Key the name in "Volume Name" and select "RAID 1" in RAID Level. Chapter 7
93 Step 10:Press "next" to OS desktop, open the Intel® Matrix Storage Console. Step 5:Click "Next" at create a RAID volume window.
Step 2:Shut down the system,then add other two serial...
Service Guide - Page 101
Step 10:Press "next" to OS desktop, open the Intel® Matrix Storage Console. Step 3:Boot to finish setup and start create RAID5. Step 4:Click on the by 'Create RAID Volume from ...
Service Guide - Page 102
Step 10:Press "next" to OS desktop, open the Intel® Matrix Storage Console. Step 2:Shut down the system,then add another two serial ATA hard drives in the system. Step 11:...
Service Guide - Page 104
...press "next". Step 7:At least select two HDDs as "Volume Location". Step 3:Boot to OS desktop, open the Intel® Matrix Storage Console. Step 1:Install WIN7 OS with one SATA HDD.... create a RAID volume window. Step 1:Install WIN7 OS with one SATA HDD. Step 3:Boot to OS desktop, open the Intel® Matrix Storage Console. 2-6:Create a"RAID Ready" System into" RAID 1" with two...
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