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Acer Aspire M3802 Support Question

Acer Aspire M3802 Support Question

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Question posted by robertberg on June 25th, 2012

Fan At Max Speed All The Time

hi i was playing d3 when suddenly my Acer Aspire M3802 crashed. after switching it on once again the fan was working at 4XXX rpm and has been ever since. and idea how to get the fan back to normal speed? (the computer seems to be working as normal besides that, and i have cleaned it for dust with no results) thanks in advanced / robert

Current Answers

Answer #1: Posted by Anonymous-142084 on August 23rd, 2014 12:22 AM
Anonymous-142084

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August 23rd, 2014

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Old thread, but in case anyone else has this problem, resetting the BIOS to defaults fixed the issue for me.

Answer #2: Posted by markempee on July 3rd, 2012 9:11 PM
markempee

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October 28th, 2011

Points: 163,290
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There might be a problem with the hardware part of the Fan. If you believe that the fan is already old, it would be better to replace it for a new one to avoid affecting other parts due to the crashing.

Related Acer Aspire M3802 Manual Pages

Service Guide - Page 1

for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN Acer Aspire M3802(G) Service Guide Service guide files and updates are available on the ACER/CSD web;
Service Guide - Page 7

...25 Pre-disassembly Procedure 26 Removing the Side Panel 27 Removing the Heat Sink Fan Assembly 28 Removing the Processor 29 Removing the Mode Card 30 Removing the TV...Information 61 M/B Placement 61 Jumper Setting 63 FRU (Field Replaceable Unit) List 71 Aspire M3802 Exploded Diagram 72 Aspire M3802 FRU List 74 Intel RAID SOP 83 INTEL® MATRIX STORAGE TECHNOLOGY CHECK(DOS...
Service Guide - Page 9

• Capacity support: • 1GB / 2GB DDRII 667/800 Un-buffered Non-ECC DIMM support • 1GB to 8GB Max memory support • Design Criteria: • Should meet Intel G43 Express Chipset platform design guide • Dual channel should be enabled always when plug-in 2 ...
Service Guide - Page 13

...) 10 Line-in 11 Line-out 12 Center speaker/subwoofer jack 13 USB 2.0 ports 14 S/PDIF port 15 LAN connector 16 1394 port 17 System FAN 18 PS2 mouse port 19 Fan aperture 6 Chapter 1 Rear Panel 1 2 3 4 5 6 7 8 9 12 11 10 19 18 17 16 15 14 13 No.
Service Guide - Page 14

... 800/1066/1333 MHz CPUs Socket Type Intel Socket T LGA 755 pin FSB 1333 MHz Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item... Specification BIOS code programer AMI Kernel with Acer skin BIOS version P01-A0 BIOS ROM type SPI ROM BIOS ROM size 2Mb Support protocol SMBIOS 2.5...
Service Guide - Page 15

..., optional Dolby, Digital Live, DTS CONNECT, and Dolby Home Theater programs, provides an excellent home entertainment package and game experience for PC users. No 192KHz (max) No Supported 8 Chapter 1 Memory Combinations Slot Memory Slot 1 1MB,2GB Slot 2 1MB,2GB Slot 3 1MB,2GB Slot 4 1MB,2GB Maximum System Memory Supported Total Memory...
Service Guide - Page 17

... DPMS monitor. • Resume method: Resume to original state by pushing external switch Button,modem ring in,keyboard an mouse for APM mode. • Resume recovery time :7-10sec Suspend Mode • Independent power management timer(2-120minutes,time step=10minute)or pushing extern switch button. • CPU goes into SMM • CPU asserts STPCLK# and...
Service Guide - Page 20

... settings to CMOS and exit setup Abandon all the items of Green function features This setup page is the System auto detect Temperature, voltage, and fan speed This setup page is the System Frequency setup Change, set or disable password. Parameter Product Information Standard CMOS Features Advanced BIOS Features Advanced Chipset Features...
Service Guide - Page 21

Speed of the system. Product name of the CPU installed on the system. Total size of this system. 14 ...are not user-configurable. Version number of the system. Serial number of the BIOS setup utility. Parameter Processor Type Processor Speed System Memory Product Name System Serial Number System BIOS Version BIOS Release Date Asset Tag Number Description Type of CPU installed on the...
Service Guide - Page 22

Option All, But Keyboard No Errors All Errors Chapter 2 15 Standard CMOS Features Parameter System Date System Time Halt On Description Set the date following the hour-minute-second format. Set the system time following the weekday-month-day-year format. Determines whether the system will stop for an error during the POST.
Service Guide - Page 23

... Device Hard Disk Drive Priority Optical Disk Drives Priority Removable Device Priority Bootup Num-Lock USB Beep Message Description Option Allows you to decrease the time it takes to boot the computer by shortening Enabled or skipping certain standard booting process.
Service Guide - Page 24

... Technology (VT) availability. When enabled, the processor disables code execution when a worm attempts to reduce power consumption. When disabled, the system operates at maximum CPU speed.
Service Guide - Page 27

PC Health Status Parameter Smart FAN Description Enables or disables the smart system fan control function. Option Enabled Disabled 20 Chapter 2
Service Guide - Page 28

Note: Remember to lock up. A slight jitter can introduce a temporary boost in clock speed causing the overclocked processor to disable the Spread Spectrum feature if you are overclocking. Frequency/Voltage Control Parameter Enable Clock to All DIMM/ PCI Spread ...
Service Guide - Page 30

Chapter 2 23 Setup defaults are using low-speed memory chips or other kinds of resources consumption. If you are quite demanding in terms of low-performance components and you choose to load the default settings for all BIOS setup parameters. Load Default Settings The Load Default Settings menu allows you to load these settings, the system might not function properly.
Service Guide - Page 35

Lift the heat sink fan assembly away from the mainboard. 2. disconnect the fan cable from the mainboard. 28 Chapter 3 NEVER touch the heat sink with any metal or with your hands. 1. Use a long-nosed screwdriver to loosen the four screws on . Removing the Heat Sink Fan Assembly WARNING:The heat sink becomes very hot when the system is on the heat sink, in the order as shown below. 3.
Service Guide - Page 52

...of implementation that needs an adjustment in memory test. Initialize RTC date/time. Mid POST initialization of chipset registers. Log errors encountered during POST.... message, CPU information, setup key message, and any kind of document for IPL detection. Clean-up work needed . Prepare CPU for displaying text information. Set the window for OS boot including final MTRR values...
Service Guide - Page 61

...fan connector. Diskette/IDE disk drives 3.See "Undetermined Problems". 4.Main board Diskette Drive NOTE: Ensure the diskette drive is auto-setting in BIOS Setup and its speed...column. system does not work , then replace a good fan.3. Processor test failed. 1.Processor. 2.Main board. Error Symptom Action/FRU Processor / Processor Fan NOTE: Normally, the processor fan should be operative, ...
Service Guide - Page 77

...the FRU (Field Replaceable Unit) list in the FRU list of the Aspire M3802 desktop computer. For Acer authorized service providers, your regional Acer office to return it. • This document will NOT be updated ... (Return Merchandise Authorization). You MUST use the local FRU list provided by your Acer office may have a different part number code from those given in global configuration...
Service Guide - Page 78

Aspire M3802 Exploded Diagram NOTE: This section will be updated when more information becomes available. 72 Chapter 6

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