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Acer Aspire M3470 Support Question

Acer Aspire M3470 Support Question

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Question posted by chasburgoyne on August 11th, 2012

Hdmi Monitor Has Low Resolution In Dual Monitor Mode

I have a hdmi to dvi conversion cable.  the system is working really welll  but the hdmi 2nd monitor has terrible resolution

Current Answers

Answer #1: Posted by LightofEarendil on August 11th, 2012 10:17 AM
This answer was accepted by the poster of the original question.
LightofEarendil

Member since:
July 14th, 2012

Points: 705,880
1,100
points
It seems it's related to a driver issue, your monitor is using generic drivers from windows hence supporting the basic subset of operations. You need manufacturer drivers to utilize the full potential of the monitor(s)

More information here:

http://thisworldandi.com/dualmonitor

Cheers.

Related Acer Aspire M3470 Manual Pages

Acer Aspire M3470 Service Guide - Page 1

Acer Aspire M3470 Service Guide PRINTED IN TAIWAN
Acer Aspire M3470 Service Guide - Page 4

... is a registered trademark of Acer Corporation. Other brand and product names are trademarks of Intel Corporation. Acer is a registered trademark of Intel Corporation. Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are trademarks and/or registered trademarks of their purchase, the buyer (and not Acer Incorporated...
Acer Aspire M3470 Service Guide - Page 9

...Graphics • HD Graphics Support • Dual independent display -- Chapter 1 1 HDMI and VGA. • Digital displayHDMI with HDMI CTS 1.4 compliance. • Need to ...System Tour Features Below is for AMD PowerNow!™. Different colors for DIMM 0 and DIMM 1. • Dual channel should be enabled always when plug-in this section is a brief summary of the computer's many ...
Acer Aspire M3470 Service Guide - Page 10

...8226; HDD : Support AHCI mode/Native IDE mode. • Default AHCI mode in non-windows OS. • Blue Ray ODD. • AHCI/Native IDE mode supported for double slot, full...8226; Realtek ALC662 • Support stereo output. (5.1 channel with latch in slot. • Monitor compatible is requested to the monitor AVL and DQM recommended list. • Must with SW re-tasking) • Rear IO...
Acer Aspire M3470 Service Guide - Page 11

Rear I/O connectors • 1 * PS2 KB+MS • 1 * VGA connector • 1 * HDMI • 1 * RJ45 • 4*USB2.0 ports • 2 * USB3.0 ports • 1 * 3 ports Audio jack On-board connectors • 1 * 24-pin ATX PWR connector • 1 * H2X2 Power Supply ...
Acer Aspire M3470 Service Guide - Page 14

Component 1 Power connector 2 PS2 keyboard port 3 HDMI port 4 VGA port 5 USB 2.0 ports 6 USB 3.0 ports 7 Microphone-in jack 8 Line-out jack 9 Expansion slot (TV-Tuner card and Graphics card) 10 line-in jack 11 LAN connector 12 System FAN 13 PS2 mouse port 6 Chapter 1 Rear Panel No.
Acer Aspire M3470 Service Guide - Page 16

... must be 3.0 certified. 8 Chapter 1 USB3.0 ports must provide the over current protection. SATA Interface Item SATA controller Number of SATA channel Support mode Specification AMD A75 SATA X 3(SATA 6Gb/s) AHCI/IDE mode option USB Port Item Universal HCI USB Class USB Connectors Quantity Specification USB 2.0/1.1 or USB 3.0 Support legacy keyboard for legacy...
Acer Aspire M3470 Service Guide - Page 17

... Panel (Realtek Audio Manager) for enhanced audio experience Microphone Acoustic Echo Cancellation (AEC), Noise Suppression (NS), and enhanced Beam Forming (BF) technology for voice application HDMI audio driver for AMD platform Dolby ® PCEE program TM (optional software feature) DTS ® CONNECT™ (optional software feature) SRS ® TruSurround HD (optional...
Acer Aspire M3470 Service Guide - Page 19

... management timer for hard disk drive devices(0-15 minutes,time step=1minute). • Hard Disk drive goes into Standby mode(for ATA standard interface). • Disable V-sync to control the VESA DPMS monitor. • Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows. • Resume recovery time 3-5sec Global Standby...
Acer Aspire M3470 Service Guide - Page 21

... restart the server. 2. The Setup Main menu will need to restart the server. Move the cursor to move between selections on the server and the monitor. Display the General Help panel. • F6 - If the server is user-configurable). Use the left and right arrow keys to load fail-safe default...
Acer Aspire M3470 Service Guide - Page 26

Integrated Peripherals Parameter Onboard SATA Controller Onboard SATA Mode Onboard USB Controller Legacy USB Support USB Storage Emulation ...drive). Enables or disables the onboard USB controller. Enables or disables the onboard audio controller. Select an operating mode for legacy USB devices. Enables or disables the load of embedded option ROM for onboard network controller. If...
Acer Aspire M3470 Service Guide - Page 28

...Enabled Disabled Enabled Disabled Enabled Disabled Off On Last State Chapter 2 20 Power Parameter ACPI Suspend Mode Deep Power Off Mode Power On by RTC Alarm Power On by PCIE Devices Wake Up by PS/2 KB/ Mouse...action if inserting the PCIE card. If you enable this item, the system can be turned off Mode Enables or Disables to wake up the system by USB KB/ Mouse Restore On AC Power Loss...
Acer Aspire M3470 Service Guide - Page 32

During the disassembly process, group the screws with the corresponding components to disassemble and assembly the desktop computer for the different components vary in size. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive ...
Acer Aspire M3470 Service Guide - Page 87

...here if checksum is uncompressed into memory. Verify the boot block checksum. Verify that flat mode is forced. Both key sequence and OEM specific method is checked to determine if BIOSrecovery...is copied from ROM to execute serial flash. Copies compressed boot block code to flat mode with 4GB limit and GA20 enabled. Leaves all checkpoints generated by the BIOS requires ...
Acer Aspire M3470 Service Guide - Page 90

... completely, the system will be used to update a BIOS image without the need to boot to an operating system. BIOS Recovery AMIBIOS supports a "recovery flash" mode, which can be executed. 5. Put the AMIBoot.ROM to a bootable USB flash drive(Disk on Key, DOK). 2. Chapter 4 82
Acer Aspire M3470 Service Guide - Page 92

... panel audio 14 header PCI Express x1 slot 16 CN6802 CN6202 J7501 J5801 On board USB3.0 18 connector On board USB 20 connector On board HDMI 22 connector Auxiliary 4-pin power connector J5901 J5001 J6901 Description ront panel switch/ LED header Front panel switch/ LED header Front panel USB3.0 headers PCI...
Acer Aspire M3470 Service Guide - Page 95

...- 14 - USB_PWR 16 - GND 23 - PWR 11 - GND 17 - GND 20 - USB3_RX215 - GND 5 - GND 14 - USB9_TX2+ 19 - MDI3- 10 - USB3_RX16 - USB3_TX19 - Header Name RJ45+USB Dual USB 3.0 Chapter 5 Function Definition 1 - MDI2+ 7 - GND 1 - MDI0- 4 - LINK_1000 12 - USBN10 3 - GND 22 - GND 11 - USB_PWR 20 - CVT 2 - USBN5 21 - PWR 2 - USB3_TX1+ 10...
Acer Aspire M3470 Service Guide - Page 100

... this printed Service Guide. Chapter 6 FRU (Field Replaceable Unit) List This chapter offers the FRU (Field Replaceable Unit) list in the FRU list of the Aspire M3470 desktop computer. NOTES: • When ordering FRU parts, check the most up-to order FRU parts for RMA (Return Merchandise Authorization). chapter 6 92 For Acer authorized...
Acer Aspire M3470 Service Guide - Page 103

...Bx Quad Core CPU AMD A4 3400 FM1 2.7G 1M 65W Bx Dual Core CPU AMD E2 3200 FM1 2.4G 1M 65W Bx Dual Core KC.AA802.385 N/A KC.AE802.380 KC.AA602.365 KC.... port for Aspire AM360 bezel (2011 New CI) HS.13100.243 Hon Hai Aspire Bezel AM360 USB 4 port bezel w/o PZ.11900.244 N/A ext. Aspire M3470 FRU List Category MB Kit Part Number Acer P/N Exploded Diagram Item MB Kit M3470 AMD A75 ...
Acer Aspire M3470 Service Guide - Page 105

... G dieATX VG.PCPT4.013 288-5N141-201AC 405 (GT216) 512MB 64bits DDR3 DVI + HDMI + VGA Hynix DFR ATX VG.PCPT4.015 89D386-469023 405 512MB 64bits DDR3 DVI + HDMI + VGA Hynix ATX VG.ECS40.501 288-2E180-000AC HD6450 1GB SDDR3 64bits DVI-I + HDMI SAMSUNG (ATX) VG.APC64.522 288-2E180-100AC HD6450 1GB SDDR3 64bits...

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