Acer Aspire G3610 Support Question
Acer Aspire G3610 Support Question
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Question posted by night12 on September 18th, 2014
Acer Aspire Predator G3610 Does Not Boot
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Current Answers
Answer #1: Posted by freginold on October 8th, 2014 4:25 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Often when a computer won't turn on, it's because one of two components has failed: either the power supply unit or the motherboard (assuming you've ruled out the power coming in from the wall or surge protector as the problem).
Power supplies are generally not terribly expensive, compared to other components. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard. If you have a voltmeter or a power supply tester, you can check the power supply to verify that it's not supplying any power.
The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.
Power supplies are generally not terribly expensive, compared to other components. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard. If you have a voltmeter or a power supply tester, you can check the power supply to verify that it's not supplying any power.
The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.
Related Acer Aspire G3610 Manual Pages
Acer Aspire G3610 Desktop Service Guide - Page 3
... by any form or by Acer Incorporated.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. iii All rights reserved...
Acer Aspire G3610 Desktop Service Guide - Page 4
... resulting from any defect in this guide is a registered trademark of merchantability or fitness for any warranties of Acer Corporation. Acer is subject to the contents hereof and specifically disclaims any particular purpose. iv Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to change without notice. Other brand...
Acer Aspire G3610 Desktop Service Guide - Page 6
...on card, modem, or extra memory capability). In such cases, please contact your regional Acer office to those given in the printed Service Guide. You MUST use the list provided...to provide you with all technical information relating to extend the functionality of a machine (e.g.
For ACER-AUTHORIZED SERVICE PROVIDERS, your regional office MAY have a DIFFERENT part number code to order FRU ...
Acer Aspire G3610 Desktop Service Guide - Page 8
...
88
Checkpoints
89
BIOS Recovery
92
Jumper and Connector Information
95
M/B Placement
95
Jumper Setting
97
Setting Jumper
97
FRU (Field Replaceable Unit) List
105
Predator G3610 Exploded Diagram
106
Predator G3610 FRU List
108
viii
Acer Aspire G3610 Desktop Service Guide - Page 9
... listed in this section is a brief summary of 16 GB supported (using 4Gb tech). • Support DDR3 1.5V 1066/1333 (1GB / 2GB / 4GB). • Follow Acer DT EE Request. Chipset
• Intel H67
PCB
•
4 Layer uATX form factor 9.6in X 9.6in (24.38cm X 24.38cm)
Memory subsystem
• Socket Type: DDR...
Acer Aspire G3610 Desktop Service Guide - Page 10
...DVMT 5.0 technology support. • Enhanced 3D and Clear Video technology support. • Need to measure VGA follow Acer VGA SOP. • PCEx16 socket must be 2.0 certified.
2
Chapter 1 LAN
•
Controller: Realtek RTL8111E....and models are listed on front bezel and top bezel. • All USB ports must be boot-capable includes USB-ODD, USB-HDD, USB-FDD, and etc... • All USB ports...
Acer Aspire G3610 Desktop Service Guide - Page 11
... 1 * Front Audio Pannel H5X2 header. • 1 * Front Panel IO H7X2 Header for Acer pin define. • 1 * H1X4 CPU with SAMRT FAN controller. • 1 * H1X3 System with SAMRT FAN controller. •... 1 * H1X4 SPDIFOUT Header for Acer pin define, close to PCIex16 interface. • 1 * H3X1 Clear CMOS Header (with Acer skin/copyright
Power supply
• FR PFC 500W. •...
Acer Aspire G3610 Desktop Service Guide - Page 15
...Specification
BIOS code programer
AMI Kernel with Acer skin
BIOS version
P01-A0
BIOS ROM type
SPI Flash
BIOS ROM size
32Mb
Support protocol
SMBIOS(DMI)2.4/DMI2.0
Device Boot Support
1st priority: Hard Disk 2nd ...Hotkey Function
Description
Del
Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility. Main Board Major Chips
Item
Specification
North ...
Acer Aspire G3610 Desktop Service Guide - Page 25
... Disabled
Enabled Disabled
Enabled Disabled
Chapter 2
17 If Auto, USB device equal or less than 2GB will be used to force a HDD formatted drive to boot as harddrive. Forced FDD option can be emulated as Floppy and remaining as FDD (Ex.ZIP drive). Enables or disables support for onboard network controller...
Acer Aspire G3610 Desktop Service Guide - Page 29
... startup.
All,but keyboard No Errors All Errors
Chapter 2
21 Boot Options
1st/2nd/3rd/4th/5th Boot Device
EFI Device Priority Hard Disk Drive Priority Optical Disk Drive Priority...displays during startup.
Press Enter to access the Removable Device Priority submenu and specify the boot device priority sequence from available network drives. EFI Hard Disk CD^DVD Removable Device ...
Acer Aspire G3610 Desktop Service Guide - Page 94
... to determine which corrective
action to recreate the failure by attempting to perform. Obtain the failing symptoms in this chapter are only intended to test Acer products. NonAcerproducts, prototype cards, or modified options can give false errors and invalid systemresponses.
1.
Acer Aspire G3610 Desktop Service Guide - Page 95
... properly connected to the system and AC source. • Check if the voltage selector switchis set to the correct voltage setting. Unplug all components are Acer-qualified and supported. 10. Verify that all peripheral cables from the power outlets. 3. System Internal Inspection
1. Power on a flat, stable surface. 6. Inspect the LED indicators...
Acer Aspire G3610 Desktop Service Guide - Page 96
... system board speaker, commonly referred to as the PC speaker. VGA not installed or VGA error. This display method is damaged, BIOS POST jumps to Boot Block to execute the default procedures. Not all computers using AMIBIOS enable this feature.
One long beep then two short beep
Two short beeps
Cause...
Acer Aspire G3610 Desktop Service Guide - Page 97
...control is given to it . Determine whether to checkpoint E0. Checkpoints may occur during POST. Early Boot Strap Processor (BSP) initialization like microcode update, frequency and other components before memory detection. Re-...debugging. Checkpoint
Before D0 D0 D1
D2 D3
D4 D5
D6
D7 D8 D9
Description
If boot block debugger is enabled, CPU cache-as a POST card or POST diagnostic card. Stack ...
Acer Aspire G3610 Desktop Service Guide - Page 100
....
3. Recovery Menu and Step: a. Automatic mode: • When BIOS flash crashed, using recovery CDROM/USB Thumb drive to "Disabled". BIOS Recovery
1. The usage of recovery boot block: • Please re-name BIOS ROM (xxxx.ROM or 2MB size ROM) file to "AMIBOOT.ROM" and burn in BIOS ROM file to CDROM...
Acer Aspire G3610 Desktop Service Guide - Page 113
... the printed Service Guide.
Chapter 6
FRU (Field Replaceable Unit) List
This chapter offers the FRU (Field Replaceable Unit) list in the FRU list of the Predator G3610 desktop computer.
Acer Aspire G3610 Desktop Service Guide - Page 114
Predator G3610 Exploded Diagram
NOTE: This section will be updated when more information becomes available.
106
Chapter 6
Acer Aspire G3610 Desktop Service Guide - Page 115
... HDD COVER CHASSIS MAIN BEZEL FRONT-BEZEL-COSMETIC-A FRONT-BEZEL-COSMETIC-B FRONT-BEZEL-COVER G-LOGO SPRING-HDD-DOOR HDD-DOOR ODD-DOOR ODD-DOOR-ARM ACER-LOGO FRONT -BEZEL-TOP-COVER ODD-BUTTON-DOWN ODD-BUTTON-UP
Q'TY 1 1 1 1 1 1 1 1 2 1 2 2 1 1 1 1
ITEM 17 18 19 20 21 22 23 24 25 26 27 28...
Acer Aspire G3610 Desktop Service Guide - Page 116
Predator G3610 FRU List
Category MB
Description
Part Number
Exploded Diagram Item
Mainboard aVictoria Intel H67 Realtek 8111E Acer MB.SG50P.004 N/A Logo uATX W/O 1394 LF w/o USB3.0, B3 stepping
Chassis Bezel CPU
Memory
108
Hon Hai Chassis MicroATX HM105A with front
HS.13100.182
N/A
USB port (vertical) for Predator G3 Bezel BM350
w/o 3.5" HDD carrier
Hon...
Acer Aspire G3610 Desktop Service Guide - Page 120
... Speaker
Description Philips Vista receiver OVU71
Philips Win7 OVU430008 with IR blaster
Part Number RV.11000.007
Exploded Diagram Item
RV.11000.023
Neosonica Speaker Acer logo /LF /0810 / 9M20A200-000
SP.10600.011
N/A
Card Reader Power Supply Mouse
Keyboard
112
15-in-1 CR RI736 IT1345, 860mm USB cable
CR.10400...
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