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Acer Aspire 5755 Support Question

Acer Aspire 5755 Support Question

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Question posted by Faranir on March 21st, 2015

Acer 5755g Cant Drive The Internal Hard Disk

i have acer 5755G and it cant read hard drive properly so cant operate the windows while the win 8.1 installed on HDD, when i install the new windows error appears that windows cant format the selection partition and cant instal the windows.Thanks for hel

Current Answers

Answer #1: Posted by TheWiz on March 21st, 2015 5:30 AM
This answer was accepted by the poster of the original question.
TheWiz

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It sounds like the hard drive is either dead or dying. It would be best to bring the laptop to a local repair shop so they can replace the hard drive and reinstall Windows for you. They can also try and recover any data you may need from the dead drive.

Related Acer Aspire 5755 Manual Pages

Aspire 5755, 5755G Service Guide - Page 5

... 1-18 Windows Keys 1-19 Hotkeys 1-20 System Block Diagram 1-22 Specification Tables 1-23 Computer specifications 1-23 System Board Major Chips 1-24 Processor 1-24 Processor Specifications 1-24 CPU Fan True Value Table (Tj=100 1-25 System Memory 1-25 Memory Combinations 1-26 Video Interface 1-26 BIOS 1-27 LAN Interface 1-27 Keyboard 1-27 Hard Disk Drive (AVL...
Aspire 5755, 5755G Service Guide - Page 12

... 1-18 Windows Keys 1-19 Hotkeys 1-20 System Block Diagram 1-22 Specification Tables 1-23 Computer specifications 1-23 System Board Major Chips 1-24 Processor 1-24 Processor Specifications 1-24 CPU Fan True Value Table (Tj=100 1-25 System Memory 1-25 Memory Combinations 1-26 Video Interface 1-26 BIOS 1-27 LAN Interface 1-27 Keyboard 1-27 Hard Disk Drive (AVL...
Aspire 5755, 5755G Service Guide - Page 16

Storage Subsystem 0 Hard disk drive: 250/320/500/640/750 GB or larger Multi-in-1 card reader, ...Interface) with HDCP (High-bandwidth Digital Content Protection) support Aspire 5755 0 Intel® HD Graphics 3000 with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10.1 Aspire 5755G 0 NVIDIA® GeForce® GT 540M ...
Aspire 5755, 5755G Service Guide - Page 22

... right) right mouse buttons. 8 Speakers Deliver stereo audio output. 9 Microphone Internal microphone for sound recording. 1-12 Hardware Specifications and Configurations Indicates when the hard disk drive is charging.  Fully charged: The light shows blue when in AC mode. Battery indicator HDD indicator Indicates the computer's battery status.  Charging: The light shows...
Aspire 5755, 5755G Service Guide - Page 23

.../install the card. Indicates when the hard disk drive is charging.  Fully charged: The light shows blue when in -1 card reader 2 Power indicator Description Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick PRO (MS PRO), xD-Picture Card (xD). Closed Front View 0 1 2 Figure 1-2. Only one card can operate at any given time. Battery indicator HDD...
Aspire 5755, 5755G Service Guide - Page 38

Hard Disk Drive (AVL components) Item Specification Vendor & Model Name HTS545025B9A 300 MK2565GSX ST9250315AS HTS545032B9A 300 MK3265GSX ST9320310AS HTS545050B9A 300 MK5065GSX ST9500325AS MK6465GSX Capacity (GB) 250GB 320GB 500GB 640GB Bytes per sector 512 BYTE 512 BYTE 512 BYTE 512 BYTE Data heads 2 3 4 4 2 2 4 2 2 4 Drive Format Disks 1 2 2 2 1 1 2 1 1 2...
Aspire 5755, 5755G Service Guide - Page 39

Item Hard Disk Drive (continued) Data heads 4 4 4 Drive Format Disks 2 2 2 Spindle speed (RPM) 5400RPM Performance Specifications .../s Item Vendor & Model Name WD5000BPVT22HXZT1 Capacity (GB) 500GB Bytes per sector 4096 Data heads 3 Drive Format Disks 2 Spindle speed (RPM) 5400RPM Performance Specifications Buffer size 8MB Interface SATA Fast data transfer rate (...
Aspire 5755, 5755G Service Guide - Page 40

...Dual Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5% (Operating) 1-30 Hardware Specifications and Configurations Standard Data CD-ROM XA (Mode2 Form1 & 2) - Audio & Text/Video Video-CD (White Book) - Item Hard Disk Drive (continued) Media data transfer rate (Mbytes/sec max) 97Mbytes/s DC Power Requirements Voltage...
Aspire 5755, 5755G Service Guide - Page 48

... and Configurations System saves all system states and data onto the disc prior to Disk (S4) Specification Al devices in the system are turned off completely. Card Reader...; CPU set power down  VGA Suspend  PCMCIA Suspend  Audio Power Down  Hard Disk Power Down  CD-ROM Power Down  Super I/O Low Power mode Also called Hibernation Mode. ...
Aspire 5755, 5755G Service Guide - Page 57

...processing unit) type and speed of system CPU Speed Speed of the CPU HDD Model Name Model name of HDD (hard disk drive) installed on primary IDE master HDD Serial Number Serial number of HDD installed on primary IDE master ATAPI Model Name Model name of the system UUID ...Asset Tag Number Asset tag number of system Product Name Product name of Optical device installed in Figure 2-1.
Aspire 5755, 5755G Service Guide - Page 64

... the: USB diskette drives Onboard hard disk drive DVD drive in the module bay Use  and  keys to select a device and press F5 or F6... Press to load the operating system. HDD1: 3. USB HDD: 6. F1 Help ESC Exit  Select Item  Select Menu F5/F6 Enter Change Values Select>SubMenu F9 Setup Default ...
Aspire 5755, 5755G Service Guide - Page 94

Slide HDD (Hard Disk Drive) module (A) away from bay on lower cover. 2. Install module into bay on lower cover. HDD Module Removal 0 Prerequisite: Base Door Removal 1. Connect module to mainboard connector (B). 3. Remove module from mainboard connector (B). (Figure 3-12) A B Figure 3-12. HDD Module 2. HDD Module Installation 0 1. Install base door. 3-16 Machine Maintenance Procedures...
Aspire 5755, 5755G Service Guide - Page 160

..., repeat the preceding steps and select an earlier time and date. 9. For more information see Windows Help and Support. 2. When the Install Windows screen appears, click Next. e. Restart the computer and press F2 to operate correctly, perform the following: 1. Run the Windows Disk Defragmenter. Disconnect all cables and jumpers on the HDD and ODD are set as the...
Aspire 5755, 5755G Service Guide - Page 163

...Windows is reinstalled or the drive is visible. 2. Double-click DVD/CD-ROM drives. If the exclamation marker is correctly seated in the lists, remove any recently installed software and retrying the operation... Movie fields, select the desired player from the item in the drive tray and that...and click Enable. 7. Discs Do Not Burn Properly 0 If discs can only be burned, perform...
Aspire 5755, 5755G Service Guide - Page 166

... caused by the computer. If no more errors. NOTE: NOTE: Verify that there are found . 7. Perform the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. When...
Aspire 5755, 5755G Service Guide - Page 203

FRU List (Continued) Category Description P/N HDD/HARD DISK DRIVE HDD HGST 2.5" 5400rpm 250GB HTS545025B9A300 KH.25007.016 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm HDD TOSHIBA 2.5" 5400rpm 250GB MK2565GSX, Capricorn BS, 320G/P SATA 8MB LF F/W:GJ002J KH.25004.005 HDD SEAGATE 2.5" 5400rpm 320GB ST9320310AS,9RN132-188, Cameron 320G/P SATA 8MB LF F/W:0001SDM1 KH.32001....
Aspire 5755, 5755G Service Guide - Page 204

..., ML375M-AF2, 375G/P, 4K drive SATA 8MB LF+HF F/W:01.01A01 KH.75008.011 HDD HGST 2.5" 5400rpm 750GB HTS547575A9E384, Jet B, 375G/P SATA 8MB LF F/W:DA3872 KH.75007.004 HDD TOSHIBA 2.5" 5400rpm 1000GB MK1059GSM, Capricorn 3BS, 1TB, 12.5mmzh SATA 8MB LF F/W:GL001U KH.01K04.001 KEYBOARD Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 103KS Black...
Aspire 5755, 5755G Service Guide - Page 319

Aspire 5755/5755G (Continued) Vendor Type Description P/N HDD 60001922 TOSHIBA DIGI N1000GB5.4KS_4K HDD TOSHIBA 2.5" 5400rpm 1000GB MK1059GSM, Capricorn 3BS, 1TB, 12.5mmzh SATA 8MB LF F/W:GL001U KH.01K04.001 60001922 N250GB5.4KS TOSHIBA DIGI HDD TOSHIBA 2.5" 5400rpm 250GB MK2565GSX, Capricorn BS, 320G/P SATA 8MB LF F/W:GJ002J KH.25004.005 60001922 N320GB5.4KS_4K TOSHIBA DIGI HDD ...
Aspire 5755, 5755G Service Guide - Page 320

Aspire 5755/5755G (Continued) Vendor Type Description P/N 60001994 WD N500GB5.4KS_4K HDD WD 2.5" 5400rpm 500GB WD5000BPVT-22HXZT3, ML375M-AF2, 375G/P, 4K drive SATA 8MB LF+HF F/W:01.01A01 KH.50008.024 60001994 WD N640GB5.4KS_4K HDD WD 2.5" 5400rpm 640GB WD6400BPVT-22HXZT1, ML375M SATA 8MB LF F/W: 01.01A01 KH.64008.005 60001994 WD N640GB5.4KS_4K HDD WD 2.5" 5400rpm 640GB...
Aspire 5755, 5755G Service Guide - Page 321

Aspire 5755/5755G (Continued) Vendor Type Description P/N 60002036 SEAGATE N250GB5.4KS HDD SEAGATE 2.5" 5400rpm 250GB ST9250315AS, 9HH132-189, Wyatt with new pcb SATA 8MB LF F/W:0001SDM1 KH.25001.019 60002036 SEAGATE N320GB5.4KS HDD SEAGATE 2.5" 5400rpm 320GB ST9320310AS,9RN132-188, Cameron 320G/P SATA 8MB LF F/W:0001SDM1 KH.32001.019 60002036 SEAGATE N320GB5.4KS_4K HDD SEAGATE ...

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