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Acer Aspire 5749 Support Question

Acer Aspire 5749 Support Question

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Question posted by alihassan737 on May 12th, 2012

Bios Crash

Acer Aspire 5749 core i3  bios is crashed.power on but no display please help me ?

Current Answers

Answer #1: Posted by oceanryder on December 23rd, 2012 3:10 PM
oceanryder

Member since:
December 23rd, 2012

Points: 70,350
150
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You bricked a bios update. I did the exact same thing. So now you need to make a "Crisis Disc" to allow you to recover the bios. Download this Bios file: http://www.mediafire.com/?aivdu7en870kn7s   Once you have extracted the archive locate this file 'ZQR.fd' Burn this file & only this file to a CD. Switch on the laptop & put the CD into the drive then immediately turn off the latop. Now we are going to repair you bios but first you have to remove the battery from the laptop but leave the power cord attached obviously... Press and hold the 'Esc' key & the 'Fn' key then switch on the laptop. Once the power is on the blue led lights beside the touchpad will light up & then they will flash, after you see them flash you can let go of the 'Fn & Esc' keys. The CD drive should spin up and the laptop will begin to repair the bios. Do not touch anything or interrupt the power supply whilst it's repairing - it may take a while to repair but once it's finished it will restart and hey presto your laptop works again :)


Saor Alba
http://www.yesscotland.net
Answer #2: Posted by Anonymous-90361 on December 23rd, 2012 12:46 PM
Anonymous-90361

Member since:
December 23rd, 2012

Points: 20
120
points
You need to download the bios from acer's website. Once downloaded open the folder. There is a file wlnamed ZQD.fd or zqd.fn you have to hurn that 1 file to CD. Put CD into drive then PRESS &HOLD  ESC key and FN key the Power on laptop, once the lights/led's come on & flash you can let go of the keys. The laptop & CD will now repair the bios it can take upto 20 minutes in some cases. I forgot to kention the battery needs to be removed before you power on & repair, leaving the power cable  plugged in... Next time a new bios update is available DON'T update it yourself unless you know what it does or you will have this same problem again

Related Acer Aspire 5749 Manual Pages

Aspire 5349, 5749, 5749Z Service Guide - Page 5

...System Memory 1-5 Display 1-5 Audio Subsystem 1-5 Graphics 1-6 Storage Subsystem 1-6 Optical Media Drive 1-6 Privacy Control 1-6 Webcam 1-6 Wireless and networking 1-7 Dimension and Weight 1-7 Power Adapter and ...(TJ85-CPU 1-27 System Memory 1-27 Memory Combinations 1-28 Video Interface 1-28 BIOS 1-28 LAN Interface 1-29 Keyboard 1-29 Hard Disk Drive (AVL components 1-30 LED 15.6...
Aspire 5349, 5749, 5749Z Service Guide - Page 6

... I/O Address Map (Continued 1-45 CHAPTER 2 System Utilities BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Advanced 2-8 Security 2-9 Power 2-13 Boot 2-14 Exit 2-15 BIOS Flash Utilities 2-16 DOS Flash Utility 2-17 WinFlash Utility 2-18 Clearing BIOS Passwords 2-19 Removing BIOS Passwords 2-20 Removing Insyde HDD Password 2-22 Miscellaneous...
Aspire 5349, 5749, 5749Z Service Guide - Page 9

... Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing Password Check 5-5 Clear CMOS Jumper 5-6 BIOS Recovery by Crisis Disk 5-6 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-16 CHAPTER 7 Model Definition and Configuration Aspire 5349 7-1 Aspire 5749Z 7-3 Aspire 5749 7-5 CHAPTER 8 Test Compatible Components Microsoft...
Aspire 5349, 5749, 5749Z Service Guide - Page 12

...System Memory 1-5 Display 1-5 Audio Subsystem 1-5 Graphics 1-6 Storage Subsystem 1-6 Optical Media Drive 1-6 Privacy Control 1-6 Webcam 1-6 Wireless and networking 1-7 Dimension and Weight 1-7 Power Adapter and ...TJ85-CPU 1-27 System Memory 1-27 Memory Combinations 1-28 Video Interface 1-28 BIOS 1-28 LAN Interface 1-29 Keyboard 1-29 Hard Disk Drive (AVL components 1-30 LED 15...
Aspire 5349, 5749, 5749Z Service Guide - Page 15

...174; Smart Cache Mobile Intel® HM65 Express Chipset Aspire 5749 0 Intel® Corei3-2310M/i3-2330M/i3-2350M processor (3 MB L3 cache, 2.10/2.20/2.30 GHz, DDR3 ..., upgradable to 8 GB using two soDIMM modules Display 0 15.6" HD 1366 x 768 resolution, high-brightness (200-nit) Acer CineCrystal™ LED-backlit TFT LCD ...
Aspire 5349, 5749, 5749Z Service Guide - Page 16

... memory, supporting Microsoft® DirectX® 10.1 Dual independent display support 16.7 million colors External resolution / refresh rates...BIOS user, supervisor, HDD passwords Kensington lock slot Webcam 0 Acer Video Conference, featuring: Acer Crystal Eye webcam 1-6 Hardware Specifications...
Aspire 5349, 5749, 5749Z Service Guide - Page 38

... 8192 Video Interface Item Chipset Package Interface Compatibility Sampling rate BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size Features Specification NB Chipset Intel CS BD82HM65 B3 ...) Intel® Flexible Display Interconnect (FDI) Fully compliant with the electrical specifications ANSI/TIA/EIA-644 Fixed frequency 2.7 GT/s data rate Insyde 2.0 EC, ME/BIOS 128K/4MB  ...
Aspire 5349, 5749, 5749Z Service Guide - Page 58

... Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Advanced 2-8 Security 2-9 Power 2-13 Boot 2-14 Exit 2-15 BIOS Flash Utilities 2-16 DOS Flash Utility 2-17 WinFlash Utility 2-18 Clearing BIOS Passwords 2-19 Removing BIOS Passwords 2-20 Removing Insyde HDD Password 2-22 Miscellaneous Tools 2-23 Using DMITools 2-23 Using STUUID 2-26 Using the LAN...
Aspire 5349, 5749, 5749Z Service Guide - Page 59

... default parameter of the screen. Read parameter help is subject to save changes and exit BIOS Setup Utility NOTE: NOTE: Parameter values can be run it. Refer to Disabled. System Utilities 2-3 To change the boot device without entering the BIOS SETUP, press F12 during POST (power-on self-test) when prompted at the bottom...
Aspire 5349, 5749, 5749Z Service Guide - Page 60

... 2-1. Information 0 The Information tab shows a summary of computer hardware information. BIOS Information Parameter Description CPU Type CPU (central processing unit) type and speed of...Serial Number Serial number of HDD installed on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE: The screens provided are for reference only. BIOS 0 The following is a description of the tabs ...
Aspire 5349, 5749, 5749Z Service Guide - Page 66

...61615; keys to Set. Set Supervisor Password System Utilities Setting a Password 0 Perform the following : 1. Figure 2-5. Press Enter. NOTE: NOTE: Password on the screen. 3. Resetting BIOS password may require computer be set user or supervisor passwords: 1. Set Supervisor Password 2. Retype the password in the Enter New Password field. Removing a Password 0 Perform ...
Aspire 5349, 5749, 5749Z Service Guide - Page 67

.... 3. Type new password in Enter New Password field. NOTE: NOTE: Password on Boot must be set Supervisor Password parameter to save changes and exit the BIOS Setup Utility. Figure 2-8. Setup Notice The password setting is OK, the screen will set to Enabled to save changes and exit...
Aspire 5349, 5749, 5749Z Service Guide - Page 70

Figure 2-12. BIOS Boot 2-14 System Utilities Bootable devices include the: USB diskette drives Onboard hard disk drive DVD drive in the module bay Use  and  keys to select a device and press F5 or F6 to load the operating system. Boot 0 The Boot tab allows changes to the order of boot devices used to change the value.
Aspire 5349, 5749, 5749Z Service Guide - Page 71

Table 2-5. Exit Parameters Parameter Description Exit Saving Changes Exit BIOS utility and save or discard changes and quit the BIOS Setup Utility. Exit Discarding Changes Exit BIOS utility without exiting BIOS utility. Load Setup Defaults Load default values for all setup items. Discard Changes Load previous values of all setup items. Save Changes Save setup...
Aspire 5349, 5749, 5749Z Service Guide - Page 73

... Setup Menu. 2. Flash is complete when the message, Flash Programming Complete is shown. System will restart automatically when finished. AC Power Warning System Utilities 2-17 Example: If using USB HDD to Update BIOS, move USB HDD to a bootable USB HDD. 4. Copy ZQR_101.exe to position 1. Select Boot Menu to use the DOS...
Aspire 5349, 5749, 5749Z Service Guide - Page 75

... Disk Recovery procedure or flashing the BIOS. In DOS mode, execute ClearSubPw.exe. 76776356 Figure 2-18. This section provides details about removing HDD/BIOS passwords. Password Error Status To reset the BIOS password, perform the following: 1. See Crisis Disk Recovery. Clear BIOS Password System Utilities 2-19 CAUTION: If Power-on Password authentication is generated. (Figure...
Aspire 5349, 5749, 5749Z Service Guide - Page 165

... is only for the Aspire 5349/5749/5749Z. If a password is cleared. 11. However, once it is finished, then remove the conductivity tool from the system. 2. Restart the system. If there is no Password request, BIOS Password is requested, repeat Steps 1 through 9. Locate the CMOS jumper. 6. Press Power Button until BIOS POST is necessary to...
Aspire 5349, 5749, 5749Z Service Guide - Page 171

... (Return Merchandise Authorization). FRU (Field Replaceable Unit) List 6-3 Users MUST use the local FRU list provided by the regional Acer office on how to -date information available on the printed Service Guide. NOTE: NOTE: To scrap or to return the defective... Replaceable Unit) listing in the FRU list of customer machines. Refer to order FRU parts for the Aspire 5349/5749/5749Z.
Aspire 5349, 5749, 5749Z Service Guide - Page 195

... computer's compatibility is tested and verified by the Acer Mobile System Testing Department. Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Test Compatible Components 8-3 Refer to the Aspire 5349/5749/5749Z. All of its system functions are tested...
Aspire 5349, 5749, 5749Z Service Guide - Page 207

...download information on all of Acer's Notebook, Desktop and Server models including: Service guides for all models Bios updates Software ... File to a local Acer branch office. Online Support Information Introduction 0 This section describes online technical support services available to help users repair their Acer Systems. For distributors, ...

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