Acer Aspire 5735 Support Question
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Question posted by leo2011 on October 13th, 2011
How Do I Get The Drag And Drop Function To Work Again?
This issue is not program specific. (It is not just a copy/paste or drag/drop issue from folders, or in word processing; it is a global issue).
What happens -- or rather -- does not happen:
Pressing left mouse and attempting to "copy+grab" in order to "drag and drop" (or copy large areas of text)
Just before the issue arose:
Symptoms started after a Google crash (major!), and several attempts to get the Internet and Google unfroze (processes could not even be killed).
system:
Acer Aspire 5735-4774
Windows Vista Home Prem
thanks.
Current Answers
Answer #1: Posted by pchelper on October 27th, 2011 9:21 PM
Touchpad
Reinstall the touchpad drivers from here...
http://support.asus.com/download/downloa…
USB
First try unplugging (and removing the battery on a laptop), press the power button for five seconds. Leave it for two minutes and try the USB again.
If that doesn't work...
Restart in Safe Mode*
Open Device Manager, click Start, and then click Control Panel. Double-click System. On the Hardware tab, click Device Manager.
Double click 'Universal Serial Bus Controllers'. Right click on the 'Host Controller', click Uninstall and click OK for each instance. Don't worry, Windows will re-build them.
Restart normally and try again.
*Note: On start up (before Windows loads) keep tapping either F5 or F8 (be aware that some manufacturers use F8 for system recovery!) then use arrow keys to highlight 'Safe Mode with networking' and hit Enter/Return, click on a user account, enter the Administrator password (if you don't know it, there probably isn't one so leave it blank) and hit Enter/Return.
Reinstall the touchpad drivers from here...
http://support.asus.com/download/downloa…
USB
First try unplugging (and removing the battery on a laptop), press the power button for five seconds. Leave it for two minutes and try the USB again.
If that doesn't work...
Restart in Safe Mode*
Open Device Manager, click Start, and then click Control Panel. Double-click System. On the Hardware tab, click Device Manager.
Double click 'Universal Serial Bus Controllers'. Right click on the 'Host Controller', click Uninstall and click OK for each instance. Don't worry, Windows will re-build them.
Restart normally and try again.
*Note: On start up (before Windows loads) keep tapping either F5 or F8 (be aware that some manufacturers use F8 for system recovery!) then use arrow keys to highlight 'Safe Mode with networking' and hit Enter/Return, click on a user account, enter the Administrator password (if you don't know it, there probably isn't one so leave it blank) and hit Enter/Return.
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