Acer Aspire 5349 Support Question
Acer Aspire 5349 Support Question
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Question posted by mronfe on August 10th, 2013
How To Factory Reset Acer Aspire 5349
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Related Acer Aspire 5349 Manual Pages
Aspire 5349, 5749, 5749Z Service Guide - Page 2
... of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by Acer Incorporated.
The software described in the software.
All rights reserved. No part of merchantability or fitness for the updates made to this manual is sold...
Aspire 5349, 5749, 5749Z Service Guide - Page 4
...for whatever reason, a part number change is made, it may not be provided by the regional Acer office to order FRU parts for repair and service of a machine (such as add-on the ...Website. These localized features are not covered in this service guide. Acer-authorized Service Providers: The Acer office may have a different part number code than those given in the FRU list in...
Aspire 5349, 5749, 5749Z Service Guide - Page 9
... CMOS Jumper 5-6 BIOS Recovery by Crisis Disk 5-6
CHAPTER 6 FRU (Field Replaceable Unit) List
Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-16
CHAPTER 7 Model Definition and Configuration
Aspire 5349 7-1 Aspire 5749Z 7-3 Aspire 5749 7-5
CHAPTER 8 Test Compatible Components
Microsoft® Windows® 7 Environment Test 8-4
CHAPTER 9 Online Support Information
Introduction 9-3
ix
Aspire 5349, 5749, 5749Z Service Guide - Page 15
...174; 7 Home Basic 64-bit Genuine Windows® 7 Home Premium 64-bit
Platform 0
Aspire 5349
0
Intel® Celeron® processor B710/B800 (1 MB/2 MB L3 cache, 1.6 ...Display 0
15.6" HD 1366 x 768 resolution, high-brightness (200-nit) Acer CineCrystal™ LED-backlit TFT LCD
Mercury-free, environment-friendly 16...
Aspire 5349, 5749, 5749Z Service Guide - Page 16
...+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM
Privacy Control 0
BIOS user, supervisor, HDD passwords Kensington lock slot
Webcam 0
Acer Video Conference, featuring: Acer Crystal Eye webcam
1-6
Hardware Specifications and Configurations
Aspire 5349, 5749, 5749Z Service Guide - Page 17
...™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology
WPAN: Bluetooth® 3.0+HS Bluetooth® 2.0/2.1+EDR
LAN: Fast Ethernet, Wake-on-LAN ready
Dimension ...
Aspire 5349, 5749, 5749Z Service Guide - Page 18
Input and Controls 0
Keyboard 103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support
Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip
Media keys &#...
Aspire 5349, 5749, 5749Z Service Guide - Page 20
...;Windows Live™ Essentials
Security McAfee® Internet Security Suite Trial MyWinLocker® (except China, Hong Kong)
Multimedia Acer clear.fi NTI Media Maker™
Gaming Oberon GameZone (except US, Canada, China, Hong Kong, Korea) WildTangent® (US...
Aspire 5349, 5749, 5749Z Service Guide - Page 39
...simultaneously Features
Specification Atheros AR8158-BL1A-RL RJ45 RJ45 at the left side Supports 10/100/1000
Specification Acer FineTip keyboard 103-/104-/107-key Yes Plug USB keyboard to the USB port directly: Yes
.../pgup/home/end keys Supports reverse T cursor keys Factory configurable different languages by OEM customer
Hardware Specifications and Configurations
1-29
Aspire 5349, 5749, 5749Z Service Guide - Page 66
... the User Password parameter to highlight Set Supervisor Password and press Enter. Use the and keys to Set. Set Supervisor Password
System Utilities Resetting BIOS password may require computer be set user or supervisor passwords:
1. Type a new password in the Confirm New Password field.
+ IMPORTANT:
Use care when typing...
Aspire 5349, 5749, 5749Z Service Guide - Page 75
See Crisis Disk Recovery. This section provides details about removing HDD/BIOS passwords. Password Error Status To reset the BIOS password, perform the following: 1. In DOS mode, execute ClearSubPw.exe.
76776356
Figure 2-18. Clear the BIOS Password as follows: NOTE: NOTE: If the ...
Aspire 5349, 5749, 5749Z Service Guide - Page 78
... password (example here is 76776356). Enter this password at the prompt. Unlock Password Prompt 2. Removing Insyde HDD Password 0 Clear the BIOS Password as follows: To reset the BIOS password, perform the following: 1. Figure 2-23. Enter Unlock Password
2-22
System Utilities
Figure 2-24. The exe will generate a unlock password. When the user...
Aspire 5349, 5749, 5749Z Service Guide - Page 83
... Access Control) information to EEPROM: Use LAN.BAT utility to write MAC values to get 'MAC address' (MAC address
is completed when the message, Compare ACER & OEM S/N of ESN EEPROM : PASS 4. Samle: 001636XXXXXX 00269E230844
Please waiting for EEPROM data comparing
Current MAC ID of ESN EEPROM : 00269E230844 Compare...
Aspire 5349, 5749, 5749Z Service Guide - Page 89
Screw List Size
M2.5*6.0 M2.5*3.5 M2.0*3.0 M2.5*4.0 M2.0*5.0 M3.0*3.5
Quantity 24 6 18 6 4 2
Acer Part No. Machine Maintenance Procedures
Introduction 0
This chapter contains general information about the computer, a list of components, make sure all available cable channels and clips ...
Aspire 5349, 5749, 5749Z Service Guide - Page 139
... the operation that led to the problem. 3. If possible, verify the symptoms by step procedures are intended for Acer products only. If the Issue is still not resolved, refer to determine the solution. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Use Table 4-1 with...
Aspire 5349, 5749, 5749Z Service Guide - Page 152
.... Intermittent Problems 0
Intermittent system hang problems can be considered only when a recurring problem exists. If the problem remains, replace the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM...
Aspire 5349, 5749, 5749Z Service Guide - Page 155
... Name (Include\ PostCode.h)
Phase
Post Code
Description
DXE_TCGDXE*
DXE 40
TPM initial in DXE
DXE_SB_SPI_INIT*
DXE 41
South bridge SPI initialization
DXE_CF9_RESET*
DXE 42
Setup Reset service
DXE_SB_SERIAL_GPIO_INIT*
DXE 43
South bridge Serial GPIO initialization
DXE_SMMACCESS*
DXE 44
Setup SMM ACCE SS service
DXE_NB_INIT
DXE 45
North bridge Middle initialization
DXE_SIO_INIT...
Aspire 5349, 5749, 5749Z Service Guide - Page 165
... password check, users need to short the HW Gap to BIOS Setup menu. If there is no Password request, BIOS Password is only for the Aspire 5349/5749/5749Z. Clearing Password Check and BIOS Recovery 0
This section provides users with the standard operating procedures of the CMOS jumper. 7.
Clearing Password Check 0
NOTE...
Aspire 5349, 5749, 5749Z Service Guide - Page 171
Part number changes will not be noted on the regional web or channel.
For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from those given in global configurations for the Aspire 5349/5749/5749Z. NOTE: NOTE:
WHEN ORDERING FRU PARTS, check the most up-to repair or for parts to...
Aspire 5349, 5749, 5749Z Service Guide - Page 195
... to the following lists for components, adapter cards, and peripherals which have passed these tests. Refer to the Aspire 5349/5749/5749Z. Test Compatible Components
8-3 Test Compatible Components
This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. All of its system functions are tested under Windows® 7 environment.
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