Acer Aspire 5349 Support Question
Acer Aspire 5349 Support Question
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Question posted by DavidSadd on January 11th, 2014
How To Factory Restore Acer Aspire 5349-2592
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Current Answers
Answer #1: Posted by TechSupport101 on February 21st, 2014 11:48 PM
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Related Acer Aspire 5349 Manual Pages
Aspire 5349, 5749, 5749Z Service Guide - Page 2
Copyright
Copyright © 2011 by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. For more information, go to http://csd.acer.com.tw.The information in this service guide. Should the programs prove defective following their purchase, the buyer (not the manufacturer, distributor...
Aspire 5349, 5749, 5749Z Service Guide - Page 4
... a different part number code than those given in the FRU list in this printed service guide. Acer-authorized Service Providers: The Acer office may not be provided by the regional Acer office to order FRU parts for Acer's global product offering. General Information 0 This service guide provides all technical information relating to the basic...
Aspire 5349, 5749, 5749Z Service Guide - Page 9
... CMOS Jumper 5-6 BIOS Recovery by Crisis Disk 5-6
CHAPTER 6 FRU (Field Replaceable Unit) List
Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-16
CHAPTER 7 Model Definition and Configuration
Aspire 5349 7-1 Aspire 5749Z 7-3 Aspire 5749 7-5
CHAPTER 8 Test Compatible Components
Microsoft® Windows® 7 Environment Test 8-4
CHAPTER 9 Online Support Information
Introduction 9-3
ix
Aspire 5349, 5749, 5749Z Service Guide - Page 15
...174; 7 Home Basic 64-bit Genuine Windows® 7 Home Premium 64-bit
Platform 0
Aspire 5349
0
Intel® Celeron® processor B710/B800 (1 MB/2 MB L3 cache, 1.6 ...Display 0
15.6" HD 1366 x 768 resolution, high-brightness (200-nit) Acer CineCrystal™ LED-backlit TFT LCD
Mercury-free, environment-friendly 16...
Aspire 5349, 5749, 5749Z Service Guide - Page 16
...+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM
Privacy Control 0
BIOS user, supervisor, HDD passwords Kensington lock slot
Webcam 0
Acer Video Conference, featuring: Acer Crystal Eye webcam
1-6
Hardware Specifications and Configurations
Aspire 5349, 5749, 5749Z Service Guide - Page 17
...™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology
WPAN: Bluetooth® 3.0+HS Bluetooth® 2.0/2.1+EDR
LAN: Fast Ethernet, Wake-on-LAN ready
Dimension ...
Aspire 5349, 5749, 5749Z Service Guide - Page 18
Input and Controls 0
Keyboard 103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support
Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip
Media keys &#...
Aspire 5349, 5749, 5749Z Service Guide - Page 20
...;Windows Live™ Essentials
Security McAfee® Internet Security Suite Trial MyWinLocker® (except China, Hong Kong)
Multimedia Acer clear.fi NTI Media Maker™
Gaming Oberon GameZone (except US, Canada, China, Hong Kong, Korea) WildTangent® (US...
Aspire 5349, 5749, 5749Z Service Guide - Page 39
...simultaneously Features
Specification Atheros AR8158-BL1A-RL RJ45 RJ45 at the left side Supports 10/100/1000
Specification Acer FineTip keyboard 103-/104-/107-key Yes Plug USB keyboard to the USB port directly: Yes
.../pgup/home/end keys Supports reverse T cursor keys Factory configurable different languages by OEM customer
Hardware Specifications and Configurations
1-29
Aspire 5349, 5749, 5749Z Service Guide - Page 72
... auto execution function.
2-16
System Utilities Perform the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. NOTE: NOTE:
If a Crisis Recovery Disc is not available, create one before Flash utility is used . NOTE: NOTE:
Do not...
Aspire 5349, 5749, 5749Z Service Guide - Page 83
.... 1. Flash process begins as shown as Physical Address ). 2. Samle: 001636XXXXXX 00269E230844
Please waiting for EEPROM data comparing
Current MAC ID of ESN EEPROM : 00269E230844 Compare ACER & OEM S/N of ESN EEPROM: PASS, is shown. 5. Please waiting for EEPROM data filling ......... Reboot the system when the process has completed.
Flash is the 16...
Aspire 5349, 5749, 5749Z Service Guide - Page 89
... from the computer.
General Information 0
The product previews seen in the same position. Screw List Size
M2.5*6.0 M2.5*3.5 M2.0*3.0 M2.5*4.0 M2.0*5.0 M3.0*3.5
Quantity 24 6 18 6 4 2
Acer Part No.
Machine Maintenance Procedures
Introduction 0
This chapter contains general information about the computer, a list of components, make sure all available cable channels and clips...
Aspire 5349, 5749, 5749Z Service Guide - Page 139
...The following procedures are designed to Online Support Information. Table 4-1.
Troubleshooting
4-3 Non-Acer products, prototype cards, or modified options can give false errors and invalid system... notebook. If possible, verify the symptoms by step procedures are a guide for Acer products only. Troubleshooting
Introduction 0
This chapter contains information about the problem. 2.
...
Aspire 5349, 5749, 5749Z Service Guide - Page 148
... to Online Support Information.
4-12
Troubleshooting Follow the on the Playback tab and select Show Disabled Devices (clear by default). 7. Reinstall the operating system. 12. Restore system and file settings from a known good date using System Restore. 10. that Speakers are selected as the default audio device (green check mark).
Aspire 5349, 5749, 5749Z Service Guide - Page 152
... LCD assembly
4-16
Troubleshooting Rerun the test to verify that have nothing to Power On Issues). 1. Perform the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM...
Aspire 5349, 5749, 5749Z Service Guide - Page 158
... S3 resume
S3_BEFORE_MP_INIT
PEI C8
Multi-processor initial during S3 resume
S3_BEFORE_RESTORE_ACPI_CALLBACK PEI C9
Start to Boot Legacy OS. BDS_ENTER_LEGACY_16_BOOT
BDS
34
Ready to restore system configuration in SMM
4-22
Troubleshooting Table 4-6. (Continued)BDS Phase POST Code Table
Functionality Name (Include\ PostCode.h)
Phase
Post Code
Description
BDS_LEGACY_BOOT_EVENT
BDS...
Aspire 5349, 5749, 5749Z Service Guide - Page 159
... System wake up from S4
Table 4-10. Table 4-8. (Continued)S3 Functions POST Code Table
Functionality Name (Include\PostCode.h) Phase PostCode
Description
S3_AFTER_RESTORE_ACPI_CALLBACK PEI CA
Restore system configuration in SMM
SMM_SMM_PLATFORM_INIT SMM 0xA2 SMM service initial
SMM_ACPI_ENABLE_START
SMM 0xA6 OS call ACPI enable function
SMM_ACPI_ENABLE_END
SMM 0xA7 ACPI enable function...
Aspire 5349, 5749, 5749Z Service Guide - Page 165
... recovery for enabling BIOS Recovery.
The machine provides one Hardware Open Gap on main board for clearing password check, and one hot key for the Aspire 5349/5749/5749Z.
Use an electric conductivity tool to enter BIOS Setup menu. 10.
Aspire 5349, 5749, 5749Z Service Guide - Page 171
...to this printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part ...Acer office on how to repair or for parts to return it properly, or follow the rules set by the regional Acer office to -date information available on the printed Service Guide. NOTE: NOTE:
WHEN ORDERING FRU PARTS, check the most up-to order FRU parts for the Aspire 5349...
Aspire 5349, 5749, 5749Z Service Guide - Page 195
Test Compatible Components
8-3 Test Compatible Components
This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. All of its system functions are tested under Windows® 7 environment. Refer to the Aspire 5349/5749/5749Z.
Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter ...
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