Acer Aspire 4749Z Support Question
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Question posted by salesccg on December 18th, 2012
Unlock Hdd Password On Acer Aspire 4749z
PLEASE HELP ME TO FIND THE HDD PASSWORD FOR ACER ASPIRE 4749Z LAPTOP.
SYSTEM DISABLE NUMBER IS :
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Related Acer Aspire 4749Z Manual Pages
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 2
... without the prior written permission of all necessary servicing, repair, and any incidental or consequential damages resulting from any form or by Acer Incorporated.
There are available on the ACER/CSD Website.
No part of this guide is subject to change without notice.
All rights reserved. ii Disclaimer
The information in any...
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 7
Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13 BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Clearing BIOS Passwords 2-18 Removing BIOS Passwords 2-19 Removing Insyde HDD Password 2-21 Miscellaneous Tools 2-22 Using DMITools 2-22 Using UUIDTools 2-26 Using the LAN MAC EEPROM Utility 2-27 Crisis Disk Recovery 2-28
CHAPTER 3 Machine Maintenance ...
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 9
...Mainboard Jumper and Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5
Clearing Password Check 5-5 Clear CMOS Jumper 5-6 BIOS Recovery by Crisis Disk 5-7
CHAPTER 6 FRU (Field Replaceable Unit) List
Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-16
CHAPTER 7 Model Definition and Configuration
Acer Aspire 4349 7-3 Acer Aspire 4749 & 4749Z 7-16
CHAPTER 8 Test Compatible...
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 15
...® 7 Home Premium 64-bit Genuine Windows® 7 Home Basic 64-bit
CPU
0
Acer 4349
Intel® Celeron® processor B800 (2 MB L3 cache, 1.5 GHz, DDR3 1333 ...30 GHz, DDR3 1333 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache
Acer 4749Z
Intel® Pentium® processor B940/B950/B960 (2 MB L3 cache, 2/2.10/2.20 ...
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 17
...; 802.11b/g/n Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology
WPAN: Bluetooth® 2.0/2.1+EDR Bluetooth® 3.0+HS
LAN: Fast Ethernet, Wake-on-LAN ready
Privacy Control
0
BIOS user, supervisor, HDD passwords
Kensington lock slot
Dimension and Weight
0
Dimensions...
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 23
Top View
Table 1-3. Top View
#
Icon
Item
1
Acer Logo
Description Acer Aspire 4349, 4749 & 4749Z Logo
Hardware Specifications and Configurations
1-13 Figure 1-3.
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 62
... BIOS Utility 2-3
BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13
BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17
Clearing BIOS Passwords 2-18 Removing BIOS Passwords 2-19 Removing Insyde HDD Password 2-21
Miscellaneous Tools 2-22 Using DMITools 2-22 Using UUIDTools 2-26 Using the LAN MAC EEPROM Utility 2-27 Crisis Disk Recovery 2-28
2-2
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 64
...V1.01 Intel V2104 S2RR40200312312B902500 AS4749 Acer A69A13F016964D2E86C8E89A8F519078
Figure 2-1.
BIOS Information
Parameter
Description
CPU Type
CPU (central processing unit) type and speed of system
CPU Speed
Speed of the CPU
HDD Model Name
Model name of HDD (hard disk drive) installed on primary IDE master
HDD Serial Number
Serial number of HDD installed on the InsydeH20 BIOS...
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 68
...set user password
Set HDD Password
Option to boot up when Password on Password
Clear Clear Clear [Enter] [Enter] [Enter] [Disabled]
3.5 Item Specific Help Supervisor Password controls access to the whole setup utility. BIOS Security
Parameter
Description
Supervisor Password Is Supervisor password setting
User Password Is
User password setting
HDD Password Is
HDD password setting
Set...
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 78
.... This section provides details about removing HDD/BIOS passwords. Clear the BIOS Password as follows:
NOTE: NOTE:
If the BIOS password is incorrectly entered three times, an error is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure or flashing the BIOS. Clear BIOS Password
2-18
System Utilities CAUTION:
If...
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 80
... set to Enabled, then Crisis Recovery disc must be used. Method 1:
0
If BIOS menu item Power on Password is set to obtain correct password then it must be unlocked. There are two methods to exit the menu. 2. In DOS mode, execute ClearSuPw.exe.
76776356
Figure 2-20. When message Clear the SU Pws completely...
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 81
... (where XXXXX is 76776356). Removing Insyde HDD Password
0
Clear the BIOS Password as follows:
To reset the BIOS password, perform the following: 1. Figure 2-22. When the user keys in the wrong password three times, the system reports the error
code:
Figure 2-21.
UnlockHD.exe 3.
Unlock Password Prompt
2. The exe will generate an unlock password (example here is 69654998). Figure...
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 165
... or when systems enter to short the two points of clearing password and BIOS recovery for clearing BIOS Password (Supervisor Password and User Password). Remove lower cover. 4. If there is no Password request, BIOS Password is only for the Aspire 4349, 4749 & 4749Z. Jumper and Connector Locations
5-5 Clearing Password Check
0
NOTE: NOTE:
The following steps:
1. However, once it is...
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 171
..., or follow the rules set by the regional Acer office to -date information available on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from those given in global configurations for RMA...it .
Users MUST use the local FRU list provided by the regional Acer office on how to repair or for the Aspire 4349, 4749 & 4749Z.
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 173
Upper & Lower Cover Exploded Diagram
No. Table 6-1.
Description
6 USB Board
7 HDD Assembly
8 Base Assembly
9 Battery Module
10 Thermal Module Assembly
11 System Memroy
12 Wireless Card
13 Power Switch Board
Acer Part No. 55.NE307.002 KH.50001.017 60.RR607.001 BT.00607.127 60.RR607.003 KN.2GB0G.018 NI.23600.086 55.RR607.001
FRU (Field Replaceable Unit) List
6-5
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 179
... bezel SATA With TI + Rohm Solution (HF + Windows 7)
ODD BEZEL SUPER MULTI ASSY S.P
60.R6Z07.008
ODD BRACKET
33.PUM07.001
HDD/HARD DISK DRIVE
HDD TOSHIBA 2.5" 5400rpm 250GB MK2559GSXP,Capricorn 3BS, 4K drive, 375G/P SATA 8MB LF+HF F/W:GN003J 4K drive... KH.50001.017 KH.50004.003 KH.50008.024
FRU (Field Replaceable Unit) List
6-11
Table 6-3. FRU List
Category
Description
Acer Part No.
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 180
... 750GB HTS547575A9E384, 0J20013, Jet B, 375G/P SATA 8MB LF F/W:DA3872
HDD HGST 2.5" 5400rpm 750GB Dummy P.N SATA 8MB LF+HF F/W: 0000
HDD WD 2.5" 5400rpm 7500GB WD750BPVT-22HXZT3, ML375M-AF2, 375G/P, 4K drive SATA 8MB LF+HF F/W:01.01A01
HDD BRACKET
Acer Part No. FRU List
Category
Description
HDD SEAGATE 2.5" 5400rpm 640GB ST9640320AS,9RN134-189, Cameron, 320G/P SATA...
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 211
Refer to the Aspire 4739, 4749 & 4749Z.
Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Compatibility Test Report released by Acer's internal testing department. All of its system functions are tested under Windows® 7 environment. Test Compatible Components
...
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 216
...+HF F/W:0001SDM1
KH.64001.005
60002036 SEAGATE
N750GB5.4KS_4 K
HDD SEAGATE 2.5" 5400rpm 750GB ST9750423AS,9ZW14G-188, Desaru5, 375G/P. Test Compatible Components
Vendor
60002036 SEAGATE
Type N500GB5.4KS
Description
HDD SEAGATE 2.5" 5400rpm 500GB ST9500325AS,9HH134-189, Wyatt with new pcb SATA 8MB LF F/W:0001SDM1
Acer Part No. SATA 8MB LF+HF F/W:0001SDM1
KH.75001...
Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 223
...overview of all technical queries. and password. Acer's Website offers convenient and valuable support resources. Online Support Information
9-3 Acer Branch Offices and Regional Business Units may... to a local Acer branch office. Online Support Information
Introduction 0
This section describes online technical support services available to help users repair their Acer Systems. For distributors...
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