Aastra 6867i Support Question
Aastra 6867i Support Question
Find answers below for this question about Aastra 6867i.Need a Aastra 6867i manual? We have 3 online manuals for this item!
Question posted by kdobosz on December 5th, 2014
Phone Doesnt Ring
Phone doesnt ring, only call waiting light flashes
Current Answers
Answer #1: Posted by sabrie on December 8th, 2014 11:05 PM
sabrie
Member since:
May 23rd, 2013 Points: 3,306,778
Member since:
May 23rd, 2013 Points: 3,306,778
Instructions on how to configure the aastra 6867i are found on the link below
www.techboss.co.za
Related Aastra 6867i Manual Pages
Aastra 6800i Series SIP Phone Matrix - Page 2
... footprint
Aastra 6865i
The Aastra 6865i offers exceptional value in an enterprise grade SIP desktop phone. The 6867i offers a large color LCD display, dual port GigE, 6 programmable soft keys, 4... business market that needs Gigabit throughput for professional workers in business environments that have light telephone use requirements.
2.75" 128x48 pixel graphical display Up to 2 lines...
Aastra 6800i Series SIP Phone Matrix - Page 3
...8226;
200 200 100
• • •
Class 1 N/A
Level V efficiency
•
80C00005AAA-A
6865i
6867i
6869i
Dual 10/100/1000 Mbps 0 0 8
• •
• • Up to 3
...waiting indication Telephony Features Number of lines Multi-line, multi-proxy registration support Outbound proxy support Busy lamp field (BLF) Priority alert/distinctive ringing Call forward / Call waiting...
Aastra 6800i Series SIP Phone Matrix - Page 4
... daisy chained with the M680i for any errors that may appear in this document is a compact and cost efficient addition for the Aastra 6865i, 6867i and 6869i SIP phones. support for
a combined total of up to change without notice. Accessories
Expansion Modules
Aastra offers a choice of two Expansion Modules enabling 6800i Series...
Aastra 6867i Datasheet - Page 1
... based navigation menus and intuitive User Interface makes the many powerful telephony features of the 6867i instinctively easy to use . Users with Color Display
A 9-line SIP phone designed for DHSG/EHS and modular 4-pin headset connections. A Mitel Company
Aastra 6867i
Powerful, Expandable SIP Desktop Phone with wireless headsets that support DHSG/EHS can now connect...
6867i User Guide - Page 7
... customization. Describes how to use the basic features of the User Interface (UI) and details on UI navigation, as well as information on your new 6867i phone. Contains call lines with LEDs • Wideband handset • Wideband, full-duplex speakerphone for the System Administrator and can be downloaded from both their...
6867i User Guide - Page 8
...SIP-based IP PBX system or network installed and running with a SIP account created for the 6867i phone • Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), ... PoE switch
Installation and Setup
If your System Administrator has not already setup your 6867i phone, please refer to the phone: Use only the GlobTek Inc. Limited Power Source [LPS] adapter model no ...
6867i User Guide - Page 9
...
6867i Handset
High Quality Speakerphone
Message Waiting Indicator
Goodbye Key
Hold Key
Options Key
Mute Key
Volume Control
Dialpad
...
6867i User Guide - Page 10
...offered on mute). Accesses a directory of your caller cannot hear you (the light indicator flashes when the microphone is on the display. Pressing the center Select button selects/sets..., see "UI Navigation" on the 6867i:
Key
Description
Goodbye Key - Accesses services and options to navigate through the phone's user interface. Check with LED indicator lights. Mute Key - Callers List Key ...
6867i User Guide - Page 12
... more information about available functions using these keys. Keys 2 through 9, a * key, and a # key. IP Phone Keys
Dialpad Keys
The 6867i has a dialpad with one 's nationality or personal preference. The 6867i phone dialpad includes the following on the phone: • Dial a phone number to make a call (see "Dialing a Number" on page 102) • Enter digits or letters...
6867i User Guide - Page 28
... RTP Settings • Ring Tones (global and per-line basis) • Time and Date Settings • Language Settings
Account Configuration - Allows you to configure DND and Call Forward by account. You can have multiple accounts on the 6867i.
22
41-001524-00 REV00 - 04.2014 Methods of Customizing Your Phone
Category Basic Settings...
6867i User Guide - Page 51
...to enter the Options List.
2. Press
on the phone to the handset. Use the 5 and 2 keys to handle incoming and outgoing calls. Audio Mode
The 6867i allows you to use a handset, a headset,...phone, configure headset settings, and personalize ring tones and tone sets. Configuring the Audio Mode Using the IP Phone UI
IP Phone UI
1. Customizing Your Phone
Audio
The Audio option on the IP phone ...
6867i User Guide - Page 56
...LineN field. Select a value from the Tone Set field. Select a value from the Global Ring Tone field.
Valid values are: • Australia • Brazil • Europe •...US (default)
3. Customizing Your Phone
Configuring Ring Tones and Tone Sets Using the Aastra Web UI
Aastra Web UI 1. Note: See the "Ring Tones" on Basic Settings > Preferences > Ring Tones. Click Save Settings.
50...
6867i User Guide - Page 61
... lines, calls for your extension is solid Light flashes slowly
Line/Call Appearance Status Idle line or no call activity Ringing Connected Hold
When you connect to that your extension, or calls from a group that call appearance buttons each with a corresponding status light. Line and Call Appearances
The 6867i has 2 hard line/call .
41-001524...
6867i User Guide - Page 65
...phone is ringing.
All states disabled. Configuring Softkeys
State-Based Softkeys
On the 6867i's bottom softkeys, you can configure a specific state to configure for the softkeys. The current line is in use or the line is on the IP phone... is dialing a number, or the far-end is ringing. Softkey Type None Speed Dial DND XML Flash Sprecode Park Pickup Last Call Return Call Forward Speed Dial...
6867i User Guide - Page 75
... match the monitored user's state, either off (idle), flashing (ringing), or solid (busy). When the monitored user's phone is attempting to make a call or is ringing, the corresponding softkey turns yellow. Select from Key 1...or higher platform only. Notes: • You can only be programmed on the 6867i screen and the feature is disabled. Configuring a BLF/List Key Using the Aastra ...
6867i User Guide - Page 143
... "Call Forward Configuration" on page 141 for all accounts on the phone for the applicable account.
On the 6867i, you can set on the phone. The user can set . Managing Calls
DND and Call Forward
The 6867i has a feature that prevents the phone from ringing and receiving incoming calls. You can select whether to enable/disable...
6867i User Guide - Page 158
...-001524-00 REV00 - 04.2014 Click Save Settings to Ringing Line
Aastra Web UI 1. Click on a connected call . The Switch Focus to Ringing Line field is calling them. Additional Features
Switch UI Focus to Ringing Line
You can configure a feature on the 6867i that the phone stays focused on the connected call. You can turn...
6867i User Guide - Page 160
... Web UI 1. The Call Hold Reminder field is audible. The phone initiates a reminder ring splash periodically for the single call on hold (even when no reminder ring splash is disabled by default. Additional Features
Call Hold Reminder (on single hold)
On the 6867i IP phone, you can enable or disable this field, check the box...
6867i User Guide - Page 166
...existing call initially displays in the ringing state. If an RTP multicast session already exists on the phone, the call on the phone, and the phone receives another incoming RTP multicast ...Transport Protocol (RTP) stream from pre-configured multicast address(es) without involving SIP signalling. The 6867i in this parameter is disabled, and there is also based on the setting for RTP on...
6867i User Guide - Page 171
... set up to ensure that the phone has been installed properly. Why doesn't my phone ring?
Check with a headset or handset.
If your network does not provide inline power over Ethernet locally to find the IP address of your phone. If you press the
button and the speaker light flashes and you can alternate between the...
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