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ASRock G31M-VS Support Question

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Question posted by Deshmukhramesh4 on August 5th, 2020

My Pc (asrock G31 Vs)is Starting Up But Usb Not Working

As mentioned above..my pc is starting up but mouse and keyboard not working because usb not supporting

Current Answers

Answer #1: Posted by INIMITABLE on August 5th, 2020 10:49 AM
This answer was accepted by the poster of the original question.
INIMITABLE

Member since:
April 3rd, 2020

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Uncheck the USB power management "turn off power option" in Device Manager, and see if the USB ports now work. Go to Device Manager > Universal Serial Bus Controllers > right click USB Root Hub > Properties > Power Management > uncheck Allow the computer to turn off this device to save power > OK.

Or watch this YouTube tutorial video for technical assistance

https://m.youtube.com/watch%3Fv%3DmrvzKSoEce0&ved=2ahUKEwjA1Kyaz4TrAhVQxYUKHWGTAHMQwqsBMAB6BAgIEAM&usg=AOvVaw2AUiqdERUo9L4-pyd0s_FV


I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers

-INIMITABLE

Related ASRock G31M-VS Manual Pages

User Manual - Page 6

... / 8102EL - HD Audio Jack: Line in , 22.4 cm x 17.0 cm - Supports CPU power up to -Use USB 2.0 Ports - 1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED ... Mouse Port - 1 x PS/2 Keyboard Port - 1 x Serial Port: COM1 - 1 x VGA Port - 4 x Ready-to 65W - Supports FSB1333/1066/800 MHz - Max. Pixel Shader 2.0, DirectX 9.0 - Southbridge: Intel® ICH7 - Northbridge: Intel® G31...
User Manual - Page 10

...) PS2 Keyboard PS2 Mouse 4 5 1 PS2_USB_PWR1 ATX12V2 CPU_FAN1 FSB1333 DDR2 800 Dual Channel DDRII_1 (64 bit, 240-pin module) DDRII_2 (64 bit, 240-pin module) FSB800 FSB800 USB 2.0 T: USB0 Top: RJ-45 B: USB1 Super IO 22 Center: Line Out Bottom: Mic In Top: Line In LAN PHY LPT1 Intel G31 Chipset 21 20 19 HD_AUDIO1 G31M-VS USB...
User Manual - Page 38

... Setup Only] - The default value is recommended to select [Disabled] to below descriptions for USB devices. 3.4.7 USB Configuration BIOS SETUP UTILITY Advanced USB Configuration USB Controller USB 2.0 Support Legacy USB Support [Enabled] [Enabled] [BIOS Setup Only] To enable or disable the onboard USB controllers. +F1 F9 F10 ESC Select Screen Select Item Change Option General Help Load...
User Manual (VIA) - Page 6

...Dual Core CoreTM 2 Extreme / CoreTM 2 Duo / Pentium® Dual Core / Celeron® Dual Core / Celeron®, supporting Dual Core Wolfdale processors - Pixel Shader 2.0, DirectX 9.0 - 1.2 Specifications Platform CPU Chipset Memory Expansion Slot Graphics Audio LAN Rear Panel I /O Panel - 1 x PS/2 Mouse Port - 1 x PS/2 Keyboard Port - 1 x Serial Port: COM1 - 1 x VGA Port - 4 x Ready-to 65W -
User Manual (VIA) - Page 38

...] to enable or disable the use of these four options: [Enabled] - Enables support for USB devices. USB Controller Use this item to use under BIOS setup and Windows® / Linux OS. 38 3.4.7 USB Configuration BIOS SETUP UTILITY Advanced USB Configuration USB Controller USB 2.0 Support Legacy USB Support [Enabled] [Enabled] [BIOS Setup Only] To enable or disable the onboard...
Quick Installation Guide - Page 2

... 4 ATX Power Connector (ATXPWR1) 15 Clear CMOS Jumper (CLRCMOS1) 5 2 x 240-pin DDR2 DIMM Slots 16 USB 2.0 Header (USB6_7, Blue) (Dual Channel: DDRII_1, DDRII_2; Yellow) 17 PCI Slot (PCI1) 6 North Bridge ...Purple) 11 Secondary SATAII Connector (SATAII_2; Motherboard Layout English 1 PS2_USB_PWR1 Jumper 12 Primary SATAII Connector (SATAII_1; Red) 2 ASRock G31M-VS Motherboard
Quick Installation Guide - Page 3

...steps for the software setting of Multi-Streaming. Then reboot your system. 3 ASRock G31M-VS Motherboard English Then reboot your system. For Windows® XP: After restarting your ... PS/2 Mouse Port (Green) 2 USB 2.0 Ports (USB23) 3 RJ-45 Port 4 Line In (Light Blue) 5 Line Out (Lime) 6 Microphone (Pink) 7 USB 2.0 Ports (USB01) 8 VGA Port 9 COM Port 10 PS/2 Keyboard Port (...
Quick Installation Guide - Page 5

...Speaker / Microphone English 5 ASRock G31M-VS Motherboard Intel® Graphics Media Accelerator 3100 - Speed: 10/100 Ethernet - Supports Untied Overclocking Technology (see ...Mouse Port - 1 x PS/2 Keyboard Port - 1 x Serial Port: COM1 - 1 x VGA Port - 4 x Ready-to 65W - Supports FSB1333/1066/800 MHz - Supports Wake-On-LAN I /O - Northbridge: Intel® G31 - Supports...
Quick Installation Guide - Page 6

... 6 ASRock G31M-VS Motherboard Supports jumperfree - AMBIOS 2.3.1 Support - Supports Smart BIOS Support CD - CPU Temperature Sensing Monitor - Microsoft® Windows® 2000 / XP / XP 64-bit / VistaTM / VistaTM 64-bit compliant Certifications - Chassis Temperature Sensing - Chassis Fan Tachometer - Front panel audio connector - 2 x USB 2.0 headers (support 4 USB...
Quick Installation Guide - Page 7

... devices to SATAII connector, please read the installation guide of ASRock OC Tuner. ASRock website: http://www.asrock.com 9. ASRock website: http://www.asrock.com 7 ASRock G31M-VS Motherboard English It should be less than 4GB for the reservation for proper installation. 4. This motherboard supports Dual Channel Memory Technology. Power Management for the operation procedures...
Quick Installation Guide - Page 8

To improve heat dissipation, remember to perform over-clocking. Before you install the PC system. 8 ASRock G31M-VS Motherboard English Frequencies other than the recommended CPU bus frequencies may cause the instability of the system or damage the CPU. 11. 10. Although this motherboard offers stepless control, it back again. While CPU overheat is not recommended to...
Quick Installation Guide - Page 9

...is found. Do not force to the motherboard, peripherals, and/or components. 2. Otherwise, the CPU will be seriously damaged. 9 ASRock G31M-VS Motherboard English Installation Pre-installation Precautions Take note...with the component. 5. Unplug the power cord from the wall socket before you install motherboard components or change any component. 2. Failure to do not touch the ICs. 4....
Quick Installation Guide - Page 10

... Cap (Pick and Place Cap): Use your left hand index finger and thumb to assist in removal. 10 ASRock G31M-VS Motherboard Disengaging the lever by depressing down and out on center of PnP cap to support the load plate edge, engage PnP cap with IHS (Integrated Heat Sink) up. Rotate the load plate to...
Quick Installation Guide - Page 12

...G31M-VS motherboard provides two 240-pin DDR2 (Double Data Rate 2) DIMM slots, and supports Dual Channel Memory Technology. Align a DIMM on the slot such that the notch on the DIMM matches the break on the slot. otherwise, this motherboard... activate Dual Channel Memory Technology. It is properly seated. 12 ASRock G31M-VS Motherboard English The DIMM only fits in one memory module or two...
Quick Installation Guide - Page 13

... slot on the slot. If you start the installation. Before installing the expansion card, please make necessary hardware settings for PCI Express card with screws. 13 ASRock G31M-VS Motherboard English Step 3. If you intend to...: PCIE1 (PCIE x16 slot) is completely seated on this motherboard. Remove the bracket facing the slot that has the 32-bit PCI interface. PCI slot: PCI...
Quick Installation Guide - Page 14

...: CLRCMOS1 allows you to enable (see p.2 No. 1) +5VSB (standby) for 5 seconds. English 14 ASRock G31M-VS Motherboard 2.5 Jumpers Setup The illustration shows how jumpers are "Short" when jumper cap is "Short". The illustration shows...jumper is "Open". If no jumper cap is placed on CLRCMOS1 for PS/2 or USB wake up events. Note: To select +5VSB, it requires 2 Amp and higher...
Quick Installation Guide - Page 16

... AC'97 audio panel. 16 ASRock G31M-VS Motherboard English Connect Audio_R (RIN) to OUT2_R and Audio_L (LIN) to function correctly. USB 2.0 Headers (9-pin USB6_7) (see p.2 No. 16) (9-pin USB4_5) (see p.2 No. 13) Besides four default USB 2.0 ports on the I/O panel, there are for HD audio panel only. Each USB 2.0 header can support two USB 2.0 ports. High Definition Audio...
Quick Installation Guide - Page 18

... 4-Pin CPU fan (Quiet Fan) support, the 3-Pin CPU fan still can work if you plan to connect the 3-Pin CPU fan to the CPU fan connector on this motherboard, please connect it to Pin 1-3. Pin 1-3 ...18 ASRock G31M-VS Motherboard To use the 20-pin ATX power supply, please plug your power supply along with ATX 12V plug to this motherboard provides 24-pin ATX power connector, it can still work ...
Quick Installation Guide - Page 19

... enter "Overclock Mode" option of your system can work properly. 2.9 Untied Overclocking Technology This motherboard supports Untied Overclocking Technology, which means during overclocking, but PCI / PCIE buses are in the fixed mode so that supports Serial ATA (SATA) / Serial ATAII (SATAII) hard disks. English 19 ASRock G31M-VS Motherboard STEP 1: Install the SATA / SATAII hard disks...
Quick Installation Guide - Page 20

...ASRock G31M-VS Motherboard English It will enhance motherboard features. If the Main Menu does not appear automatically, locate and double-click on the motherboard stores BIOS Setup Utility. To begin using the Support... Support CD information This motherboard supports various Microsoft® Windows® operating systems: 2000 / XP / XP 64-bit / VistaTM / VistaTM 64-bit. If you start ...

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