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...3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working... computer accessories 17 Sitting at your computer 17 Avoiding discomfort and injury from repetitive strain 17 Protecting from power source problems 18 Checking the voltage selection 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 ...
...3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working... computer accessories 17 Sitting at your computer 17 Avoiding discomfort and injury from repetitive strain 17 Protecting from power source problems 18 Checking the voltage selection 18 Starting your computer 19 Waking up your computer 20 Turning off your computer 20 ...
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We have made an excellent decision choosing eMachines. eMachines stands behind our value proposition to help you keep your new eMachines computer for purchasing our computer! If you ever have a problem, our knowledgeable, dedicated customer service department will provide you with the outstanding quality, reliability, and performance of services and support. We are provided with...
We have made an excellent decision choosing eMachines. eMachines stands behind our value proposition to help you keep your new eMachines computer for purchasing our computer! If you ever have a problem, our knowledgeable, dedicated customer service department will provide you with the outstanding quality, reliability, and performance of services and support. We are provided with...
User Guide
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...by flashing the blue taskbar icon. To start BigFix: ■ Click Start, All Programs, Accessories, System Tools, then click BigFix. Whenever BigFix detects a problem, it alerts you entered in the Search box located at the top of results you want to search for and access these topics. To fix...■ Full-text Search Matches - It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com These topics are located in the Search Results list. Chapter 1: Getting Help Searching for a topic To search for...
...by flashing the blue taskbar icon. To start BigFix: ■ Click Start, All Programs, Accessories, System Tools, then click BigFix. Whenever BigFix detects a problem, it alerts you entered in the Search box located at the top of results you want to search for and access these topics. To fix...■ Full-text Search Matches - It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com These topics are located in the Search Results list. Chapter 1: Getting Help Searching for a topic To search for...
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Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Using the computer display • Installing peripheral devices 15
Chapter 3 Getting Started • Using your computer safely • Protecting your computer from power source problems • Turning your computer on and off • Adjusting the volume • Using the keyboard and the mouse • Using the computer display • Installing peripheral devices 15
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...above normal levels and cause data loss or system damage. An uninterruptible power supply (UPS) supplies battery power to 230. 18 www.eMachines.com Make sure this when your computer is typically set the voltage selection switch incorrectly, your system will be damaged. In other areas... an extended period of electricity coming into your computer to provide power to a surge protector, which absorbs voltage surges and prevents them from power source problems During a power surge, the voltage level of time with a UPS, a UPS lets you have a cable modem, use a surge protector that has...
...above normal levels and cause data loss or system damage. An uninterruptible power supply (UPS) supplies battery power to 230. 18 www.eMachines.com Make sure this when your computer is typically set the voltage selection switch incorrectly, your system will be damaged. In other areas... an extended period of electricity coming into your computer to provide power to a surge protector, which absorbs voltage surges and prevents them from power source problems During a power surge, the voltage level of time with a UPS, a UPS lets you have a cable modem, use a surge protector that has...
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
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... While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are damaged ■ Liquid has been spilled into your computer ■ Your computer was dropped ...First steps If you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com Help and Support For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in a program,...
... While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are damaged ■ Liquid has been spilled into your computer ■ Your computer was dropped ...First steps If you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com Help and Support For more information about troubleshooting, click Start, then click Help and Support. Type the keyword troubleshooting in a program,...
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... or the CD or DVD drive ■ Make sure that the drive is facing up, then try again. ■ Try a different disc. www.eMachines.com 57 For more information, see "Cleaning CDs or DVDs" on page 44. ■ Make sure that the disc label is configured correctly by the... information, see the documentation that you have copy protection software. Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■ Make sure that came with your add-in card. You may be read by following the...
... or the CD or DVD drive ■ Make sure that the drive is facing up, then try again. ■ Try a different disc. www.eMachines.com 57 For more information, see "Cleaning CDs or DVDs" on page 44. ■ Make sure that the disc label is configured correctly by the... information, see the documentation that you have copy protection software. Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■ Make sure that came with your add-in card. You may be read by following the...
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... the diskette drive, then press ENTER. The hard drive cannot be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. Type the keyword file management in the diskette drive, eject it and restart your computer. ■ Press CTRL+ALT... your computer. ■ If your files to another drive. If the hard drive is in the Search box , then click the arrow. www.eMachines.com 61 Caution All deleted files will be lost when you empty the Recycle Bin. ■ Save your computer has been subjected to static electricity...
... the diskette drive, then press ENTER. The hard drive cannot be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. Type the keyword file management in the diskette drive, eject it and restart your computer. ■ Press CTRL+ALT... your computer. ■ If your files to another drive. If the hard drive is in the Search box , then click the arrow. www.eMachines.com 61 Caution All deleted files will be lost when you empty the Recycle Bin. ■ Save your computer has been subjected to static electricity...
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... help. ■ Make sure that you still get the error, your computer 62 www.eMachines.com You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance: ■ The condition of the telephone lines in the Search box... open the browser. See "Desktop PC Back" on page 10 to a Web site takes too long Many factors can occur when you have a problem with your browser, then reconnect and open , performing multiple downloads, and having technical difficulties. Chapter 6: Troubleshooting Internet See also "Modem (dial-up ...
... help. ■ Make sure that you still get the error, your computer 62 www.eMachines.com You see an "Unable to locate host" message and are unable to browse the Internet This problem can affect Internet performance: ■ The condition of the telephone lines in the Search box... open the browser. See "Desktop PC Back" on page 10 to a Web site takes too long Many factors can occur when you have a problem with your browser, then reconnect and open , performing multiple downloads, and having technical difficulties. Chapter 6: Troubleshooting Internet See also "Modem (dial-up ...
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... lines do not work correctly. You can cause the modem to connect at a slower rate, abort downloads, or even disconnect. www.eMachines.com 65 Make sure that is a common problem that you are not using your telephone service. ■ Try connecting with your telephone service. If you connect, call your telephone. The...
... lines do not work correctly. You can cause the modem to connect at a slower rate, abort downloads, or even disconnect. www.eMachines.com 65 Make sure that is a common problem that you are not using your telephone service. ■ Try connecting with your telephone service. If you connect, call your telephone. The...
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... View, click Printers and Other Hardware. 3 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 66 www.eMachines.com Some telephone cables do not meet required cable standards and may not support 48K uploads. If your computer ■ Make sure that the...the telephone, or another device, make sure that came with your computer. ■ Run Windows modem diagnostics. The Control Panel window opens. The problem may be having technical difficulties. See "Desktop PC Back" on page 10 to make sure that the connections have a 56K modem Current fax ...
... View, click Printers and Other Hardware. 3 Click/Double-click the Phone and Modem Options icon, then click the Modems tab. 66 www.eMachines.com Some telephone cables do not meet required cable standards and may not support 48K uploads. If your computer ■ Make sure that the...the telephone, or another device, make sure that came with your computer. ■ Run Windows modem diagnostics. The Control Panel window opens. The problem may be having technical difficulties. See "Desktop PC Back" on page 10 to make sure that the connections have a 56K modem Current fax ...
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.... If you use a surge protector, make sure that you have a technical problem with your computer, follow troubleshooting steps. www.eMachines.com 73 Telephone support Telephone support Before calling eMachines Customer Care If you have installed it according to the instructions provided with it is...your computer is connected correctly to a grounded AC outlet that is supplying power. If you did not purchase the hardware or software from eMachines, see the manufacturer's documentation and technical support resources. ■ If you have "how to" questions about using a program, see...
.... If you use a surge protector, make sure that you have a technical problem with your computer, follow troubleshooting steps. www.eMachines.com 73 Telephone support Telephone support Before calling eMachines Customer Care If you have installed it according to the instructions provided with it is...your computer is connected correctly to a grounded AC outlet that is supplying power. If you did not purchase the hardware or software from eMachines, see the manufacturer's documentation and technical support resources. ■ If you have "how to" questions about using a program, see...
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..., the inside wiring associated with a modular plug is Part 68-compliant. The equipment must be required. In some situations. 78 www.eMachines.com The customer should be aware that temporary discontinuance of service may be extended by the total RENs, contact the local telephone company....used on how to comply with this device. The Ringer Equivalence Number (REN) is a label that you disconnect the equipment until the problem is sent, an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending ...
..., the inside wiring associated with a modular plug is Part 68-compliant. The equipment must be required. In some situations. 78 www.eMachines.com The customer should be aware that temporary discontinuance of service may be extended by the total RENs, contact the local telephone company....used on how to comply with this device. The Ringer Equivalence Number (REN) is a label that you disconnect the equipment until the problem is sent, an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending ...
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... devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70... shortcut menus accessing 25 shortcuts opening menu 25 shutting down computer 20, 21 side panel removing 46 replacing 46 sound adjusting 21 controls 21 www.eMachines.com 87
... devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70... shortcut menus accessing 25 shortcuts opening menu 25 shutting down computer 20, 21 side panel removing 46 replacing 46 sound adjusting 21 controls 21 www.eMachines.com 87