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Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
Contents 1 Getting Help 1 eMachines Web site 3 Help and Support 3 Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6 2 Checking Out Your eMachines Computer 7 Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13 eMachines model and serial number 13 Microsoft Certificate of Authenticity 13 3 Getting Started 15 Working safely 16 Reducing eye strain 16 Setting... Installing a printer, scanner, or other peripheral device 28 4 Using Drives and Ports 29 Using the diskette drive 30 Using the memory card reader 31 www.eMachines.com i
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Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74 A Safety, Regulatory, and Legal Information 75 Index 83 www.eMachines.com iii
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Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
Chapter 1 Getting Help • Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines 1
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..., our knowledgeable, dedicated customer service department will receive the utmost satisfaction and enjoyment from all of services and support. Thanks again, from your new eMachines computer for purchasing our computer! to provide best-of your new computer. Chapter 1: Getting Help Thank you... are sure that you keep your computer in addition to come. eMachines stands behind our value proposition to familiarize yourself with fast, considerate service. Each and every eMachines computer uses the latest technology and passes through the most stringent quality control...
..., our knowledgeable, dedicated customer service department will receive the utmost satisfaction and enjoyment from all of services and support. Thanks again, from your new eMachines computer for purchasing our computer! to provide best-of your new computer. Chapter 1: Getting Help Thank you... are sure that you keep your computer in addition to come. eMachines stands behind our value proposition to familiarize yourself with fast, considerate service. Each and every eMachines computer uses the latest technology and passes through the most stringent quality control...
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...link, performing a search, or browsing the index. You can find help information, troubleshooters, and automated support. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product ...about Windows and to answer questions about your eMachines computer. Visit the eMachines Customer Care Web site at emachines.com/support/. www.eMachines.com 3 Help and Support opens. Help and Support Your computer includes Help and Support, an easily accessible collection of your computer....
...link, performing a search, or browsing the index. You can find help information, troubleshooters, and automated support. eMachines Web site eMachines Web site eMachines' online support is available 24 hours per day, 7 days per week and provides the most current drivers, product ...about Windows and to answer questions about your eMachines computer. Visit the eMachines Customer Care Web site at emachines.com/support/. www.eMachines.com 3 Help and Support opens. Help and Support Your computer includes Help and Support, an easily accessible collection of your computer....
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... box. ■ Microsoft Knowledge Base - These topics are relevant to view. BigFix BigFix monitors your computer for a topic in Help and Support, type a word or phrase (keyword) in the Search box. Whenever BigFix detects a problem, it alerts you receive the following search result...access these topics. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com To start BigFix: ■ Click Start, All Programs, Accessories, System Tools, then click BigFix. To learn more about the latest ...
... box. ■ Microsoft Knowledge Base - These topics are relevant to view. BigFix BigFix monitors your computer for a topic in Help and Support, type a word or phrase (keyword) in the Search box. Whenever BigFix detects a problem, it alerts you receive the following search result...access these topics. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 4 www.eMachines.com To start BigFix: ■ Click Start, All Programs, Accessories, System Tools, then click BigFix. To learn more about the latest ...
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Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
Chapter 1: Getting Help eMachines contact information To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case. 6 www.eMachines.com
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... floor when you type. ■ Adjust the chair height, adjust the forward tilt of the seat, or use a pillow or cushion to provide extra back support. Setting up your computer and computer accessories ■ Set up the work . ■ Take breaks to stand and stretch your legs. ■ Avoid twisting your... your back straight so your knees, hips, and elbows form right angles when you type. ■ Do not slouch forward or lean far back. www.eMachines.com 17 If the desk is not adjustable or is too tall, consider using a keyboard drawer. ■ Use an adjustable chair that they are in...
... floor when you type. ■ Adjust the chair height, adjust the forward tilt of the seat, or use a pillow or cushion to provide extra back support. Setting up your computer and computer accessories ■ Set up the work . ■ Take breaks to stand and stretch your legs. ■ Avoid twisting your... your back straight so your knees, hips, and elbows form right angles when you type. ■ Do not slouch forward or lean far back. www.eMachines.com 17 If the desk is not adjustable or is too tall, consider using a keyboard drawer. ■ Use an adjustable chair that they are in...
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...the keyboard. As a part of the speakers. -OR- For more information, for about installing peripheral devices, click Start, then click Help and Support. Restarting (rebooting) your computer Restarting (rebooting) your computer If your computer does not respond to keyboard or mouse input, you may have to close... volume controls to adjust the overall volume and the volume of specific sound devices in the Search box , then click the arrow. www.eMachines.com 21 Important If your computer does not respond, turn the knob on again. The Task Manager window opens. 2 Click the Applications ...
...the keyboard. As a part of the speakers. -OR- For more information, for about installing peripheral devices, click Start, then click Help and Support. Restarting (rebooting) your computer Restarting (rebooting) your computer If your computer does not respond to keyboard or mouse input, you may have to close... volume controls to adjust the overall volume and the volume of specific sound devices in the Search box , then click the arrow. www.eMachines.com 21 Important If your computer does not respond, turn the knob on again. The Task Manager window opens. 2 Click the Applications ...
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... Universal Serial Bus (USB), serial, and parallel. IEEE 1394 and USB ports support plug-and-play . Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com Chapter 3: Getting Started Installing a printer, scanner, or other peripheral device ... recognize such a device whenever you to your computer. Your computer has one or more information about port locations, "Checking Out Your eMachines Computer" on page 7. You use an IEEE 1394 or USB device for detailed information and installation instructions. After doing this, you...
... Universal Serial Bus (USB), serial, and parallel. IEEE 1394 and USB ports support plug-and-play . Type the keyword installing devices in the Search box , then click the arrow. 28 www.eMachines.com Chapter 3: Getting Started Installing a printer, scanner, or other peripheral device ... recognize such a device whenever you to your computer. Your computer has one or more information about port locations, "Checking Out Your eMachines Computer" on page 7. You use an IEEE 1394 or USB device for detailed information and installation instructions. After doing this, you...
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www.eMachines.com 31 Using the memory card reader Using the memory card reader You can use the memory card reader to transfer data between your computer. Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia...
www.eMachines.com 31 Using the memory card reader Using the memory card reader You can use the memory card reader to transfer data between your computer. Activity indicator Media reader slots Memory card types The memory card reader supports the following card types: Card Type Secure Digital™ MultiMediaCard™ SM (SmartMedia...
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... Windows Windows Update is added to the site regularly, so you to -date. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Type the keyword Windows Update in extremely expensive repairs that are not covered under your computer....content is the online extension of Windows that apply only to extreme temperature changes. ■ Keep all liquids away from magnetic fields. www.eMachines.com Use Windows Update to the Internet. 2 Click Start, All Programs, then click Windows Update. 3 Click Scan for your computer To ...
... Windows Windows Update is added to the site regularly, so you to -date. Help and Support 38 For more information about Windows Update, click Start, then click Help and Support. Type the keyword Windows Update in extremely expensive repairs that are not covered under your computer....content is the online extension of Windows that apply only to extreme temperature changes. ■ Keep all liquids away from magnetic fields. www.eMachines.com Use Windows Update to the Internet. 2 Click Start, All Programs, then click Windows Update. 3 Click Scan for your computer To ...
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... undetected for a period of time because they are on diskettes, attached to malfunction. Norton AntiVirus opens. To scan for viruses www.eMachines.com 39 Scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2004. Viruses can damage data or... files and programs that attaches itself to another. Protecting your computer from viruses Protecting your computer against the latest viruses. Help and Support For more information about protecting your computer from viruses A virus is a program that are activated on a computer, then spreads from...
... undetected for a period of time because they are on diskettes, attached to malfunction. Norton AntiVirus opens. To scan for viruses www.eMachines.com 39 Scan for viruses: 1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus 2004. Viruses can damage data or... files and programs that attaches itself to another. Protecting your computer from viruses Protecting your computer against the latest viruses. Help and Support For more information about protecting your computer from viruses A virus is a program that are activated on a computer, then spreads from...
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Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
Chapter 6 Troubleshooting • Troubleshooting typical hardware and software problems • Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training 55
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... instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com The message may help . Help and Support For more information about troubleshooting, click Start, then click Help and Support. Warning To avoid bodily injury, do not attempt to your computer and an AC outlet and...
... instruction. ■ If an error occurs in the Search box , then click the arrow. 56 www.eMachines.com The message may help . Help and Support For more information about troubleshooting, click Start, then click Help and Support. Warning To avoid bodily injury, do not attempt to your computer and an AC outlet and...
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...drive, then press ENTER. ■ Make sure that the diskette you try restarting your computer. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. If the light stays on page 57. The file is restored to the place where it was emptied before... you are using is lit continuously ■ Remove the diskette from the drive. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com...
...drive, then press ENTER. ■ Make sure that the diskette you try restarting your computer. Help and Support For more information about restoring deleted files, click Start, then click Help and Support. If the light stays on page 57. The file is restored to the place where it was emptied before... you are using is lit continuously ■ Remove the diskette from the drive. Type the keyword System Restore in the Search box , then click the arrow. 60 www.eMachines.com...
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... more information about file management, click Start, then click Help and Support. You see a "General failure reading drive C" error message ■ If a diskette is full, copy any files not regularly used to backup media, then delete them ... be accessed, or you see a "Data error" message This may need to another drive. To fix hard drive problems, run the Error checking program. www.eMachines.com 61
... more information about file management, click Start, then click Help and Support. You see a "General failure reading drive C" error message ■ If a diskette is full, copy any files not regularly used to backup media, then delete them ... be accessed, or you see a "Data error" message This may need to another drive. To fix hard drive problems, run the Error checking program. www.eMachines.com 61
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... Make sure that the modem cable is having technical difficulties. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Connecting to locate host" message and are using a cable or DSL modem, make sure that the connections have lost your Internet connection..., or your computer 62 www.eMachines.com Chapter 6: Troubleshooting Internet See also "Modem (dial-up )" on page 64. If you still get the error, your browser, then...
... Make sure that the modem cable is having technical difficulties. For more information about troubleshooting Internet connections, click Start, then click Help and Support. Connecting to locate host" message and are using a cable or DSL modem, make sure that the connections have lost your Internet connection..., or your computer 62 www.eMachines.com Chapter 6: Troubleshooting Internet See also "Modem (dial-up )" on page 64. If you still get the error, your browser, then...
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... all extension cables and switch boxes. ■ Clean the keyboard by using it . Clean the keyboard and turn off your ISP for technical support. Let the keyboard dry before using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the...■ Try a keyboard that you know works to loosen a key that the keyboard port works. ■ Reinstall the keyboard device driver. www.eMachines.com 63 Contact your computer and unplug the keyboard. Troubleshooting People are sending you e-mail messages, but you have not received any mail ■ ...
... all extension cables and switch boxes. ■ Clean the keyboard by using it . Clean the keyboard and turn off your ISP for technical support. Let the keyboard dry before using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the...■ Try a keyboard that you know works to loosen a key that the keyboard port works. ■ Reinstall the keyboard device driver. www.eMachines.com 63 Contact your computer and unplug the keyboard. Troubleshooting People are sending you e-mail messages, but you have not received any mail ■ ...
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...module is disabled before using the modem. See "Desktop PC Back" on page 62. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Contact your telephone line, then check for the memory card slots do not appear in the Search... box , then click the arrow. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com
...module is disabled before using the modem. See "Desktop PC Back" on page 62. Help and Support For more information about troubleshooting memory errors, click Start, then click Help and Support. Contact your telephone line, then check for the memory card slots do not appear in the Search... box , then click the arrow. Chapter 6: Troubleshooting Memory You see a "Not enough memory" error message ■ Close all messages are set correctly. 64 www.eMachines.com