eMachines J3020 Support and Manuals
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User Guide - Page 3
... 3 Help and Support 3
Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6
2 Checking Out Your eMachines Computer 7
Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13
eMachines model and serial number 13 Microsoft Certificate of Authenticity 13
3 Getting Started 15
Working safely 16 Reducing eye strain 16 Setting up your computer desk and chair...
User Guide - Page 27
...) your computer. Help and Support
For more information, for about installing peripheral devices, click Start, then click Help and Support.
When the checks are not responding.
Important
If your computer does not..." on the front of specific sound devices in your computer to normal operation, you may have to close unresponsive programs and restart your computer:
1 Press CTRL+ALT+...
User Guide - Page 61
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting
systems • Getting tutoring and training
55
User Guide - Page 62
... in diagnosing and fixing the problem.
■ If you added or removed peripheral devices, review the installation procedures you performed and make sure...Troubleshooting
Safety guidelines
While troubleshooting your computer, follow these things first:
■ Make sure that you followed each instruction.
■ If an error occurs in the Search box , then click the arrow.
56
www.eMachines...
User Guide - Page 68
....
See "Desktop PC Back" on page 64. OR - Type the keyword troubleshooting connections in your residence or at your local telephone service
■ The condition of the Internet computers to make sure that the modem cable is plugged into
the modem jack and not the Ethernet network jack.
Contact your ISP technical support for help...
User Guide - Page 69
... the keys. ■ Try a keyboard that you know works to replace it dries, you may need to make sure that might be stuck,
then restart your computer. www.eMachines.com
63 Clean the keyboard and turn off your computer and unplug the keyboard. Troubleshooting
People are sending you e-mail messages, but you have not received...
User Guide - Page 70
... into the modem jack and not the Ethernet
network jack.
See "Desktop PC Back" on page 62. Also make sure that the modem ...computer. You see a "Memory error" message ■ Use a third-party diagnostic program to temporarily disable the service.
Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message ■ Close all messages are set correctly.
64
www.eMachines...
User Guide - Page 72
... Start, then click Control Panel. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may not support 48K uploads. Chapter 6: Troubleshooting
You cannot connect to the Internet ■ The ISP may be with just one program. ■ Review the troubleshooting information under "Internet" on page 62
Your 56K modem does not connect...
User Guide - Page 73
...handshaking sounds when the modems first connect.
www.eMachines.com
67 If information about modem troubleshooting, click Start, then click Help and Support. Help and Support
For more information about the modem
appears, ...and Modem Options dialog box. If the handshaking sounds are too loud, you get an error such as port already open or the modem has failed to respond, the modem did ...
User Guide - Page 74
... picture ■ Make sure that you know works to your computer.
■ Check the cable for bent or damaged pins.
■ Reinstall the device driver.
■ Connect a monitor that the monitor is plugged in the Search box , then click the arrow. Chapter 6: Troubleshooting
Monitor
The screen resolution is not correct Change the screen...
User Guide - Page 76
... and Support.
Many printers have an online/offline button that you may need to press so the printer can start printing. Make sure that it on ■ Make sure that the printer is online. Type the keyword network troubleshooting in the Search box , then click the arrow. Replace any damaged cables. Passwords
Your computer does...
User Guide - Page 77
... Help and Support
For more information about printer troubleshooting, click Start, then click Help and Support. Troubleshooting
■ Check the cable for instructions on installing the printer driver. The Printers .... Type the keyword printer troubleshooter in the printer setup. To set to use. www.eMachines.com
71
To make sure that the printer is not set a default printer:
1...
User Guide - Page 78
... for instructions for ...troubleshooting, click Start, then click Help and Support. Help and Support
For more information, see the speaker setup poster to check your speaker connections. Type the keyword sound troubleshooter in the Search box , then click the arrow.
72
www.eMachines.com
Chapter 6: Troubleshooting...error message After adding paper, make sure that the printer is online.
User Guide - Page 84
..., operation, and safety requirements.
Before installing this device. On the computer or modem card is used on the line and briefly explain to the users' satisfaction. If this equipment. This equipment cannot be used to the facilities of service may be connected to the telephone line.
See installation instructions for information.
In most areas, the...
User Guide - Page 86
... from touching such power lines or circuits. Warning
When installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna...
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