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...2002 Series User's Guide Table of Contents Copyright ...3 Federal Communications Commission (FCC) Interference Statement 4 Safety Warnings ...6 ZyXEL Limited Warranty 7 Customer Support...8 List of Figures ...17 List of Tables ...19 Preface ...21 Chapter 1 Introducing the Prestige 23 1.1 Prestige VoIP Analog Telephone Adaptor Overview 23 1.2 Prestige... 2.1 Web Configurator Overview 29 2.2 Accessing the Prestige Web Configurator 29 2.3 Resetting the Prestige 31 2.3.1 Procedure To Use The Reset Button 31 2.4 Navigating the Prestige Web Configurator 31 2.5 Common Screen Command Buttons ...
...2002 Series User's Guide Table of Contents Copyright ...3 Federal Communications Commission (FCC) Interference Statement 4 Safety Warnings ...6 ZyXEL Limited Warranty 7 Customer Support...8 List of Figures ...17 List of Tables ...19 Preface ...21 Chapter 1 Introducing the Prestige 23 1.1 Prestige VoIP Analog Telephone Adaptor Overview 23 1.2 Prestige... 2.1 Web Configurator Overview 29 2.2 Accessing the Prestige Web Configurator 29 2.3 Resetting the Prestige 31 2.3.1 Procedure To Use The Reset Button 31 2.4 Navigating the Prestige Web Configurator 31 2.5 Common Screen Command Buttons ...
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P-2002 Series User's Guide Chapter 8 Phone Book ...75 8.1 Phone Book Introduction 75 8.1.1 Speed Dial 75 8.1.1.1 Peer-to-Peer Calls 75 8.1.2 Lifeline (Prestige 2002L 75 8.2 Speed Dial Configuration 75 8.3 Call Forward ...77 8.4 Lifeline Configuration (Prestige 2002L 80 Chapter 9 Logs...81 9.1 Viewing Logs ...81 9.2 Log Message ...Dial a Telephone Number 93 11.3 Internal Calls ...93 11.4 Checking the Prestige's IP Address 93 11.5 Auto Firmware Upgrade 94 Chapter 12 Troubleshooting ...95 12.1 Problems Starting Up the Prestige 95 12.2 Problems with the LAN or PC LED 95 12.3 Problems ...
P-2002 Series User's Guide Chapter 8 Phone Book ...75 8.1 Phone Book Introduction 75 8.1.1 Speed Dial 75 8.1.1.1 Peer-to-Peer Calls 75 8.1.2 Lifeline (Prestige 2002L 75 8.2 Speed Dial Configuration 75 8.3 Call Forward ...77 8.4 Lifeline Configuration (Prestige 2002L 80 Chapter 9 Logs...81 9.1 Viewing Logs ...81 9.2 Log Message ...Dial a Telephone Number 93 11.3 Internal Calls ...93 11.4 Checking the Prestige's IP Address 93 11.5 Auto Firmware Upgrade 94 Chapter 12 Troubleshooting ...95 12.1 Problems Starting Up the Prestige 95 12.2 Problems with the LAN or PC LED 95 12.3 Problems ...
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P-2002 Series User's Guide Figure 39 Configuration 89 Figure 40 Configuration Upload Successful 90 Figure 41 Network Temporarily Disconnected 90 Figure 42 Reset Warning Message 91 ... 120 Figure 64 Macintosh OS X: Apple Menu 121 Figure 65 Macintosh OS X: Network 122 Figure 66 Single-Computer per Router Hardware Configuration 132 Figure 67 Prestige as a PPPoE Client 132 Figure 68 Configuration Text File Format: Column Descriptions 133 Figure 69 Invalid Parameter Entered: Command Line Example 134 Figure 70 Valid...
P-2002 Series User's Guide Figure 39 Configuration 89 Figure 40 Configuration Upload Successful 90 Figure 41 Network Temporarily Disconnected 90 Figure 42 Reset Warning Message 91 ... 120 Figure 64 Macintosh OS X: Apple Menu 121 Figure 65 Macintosh OS X: Network 122 Figure 66 Single-Computer per Router Hardware Configuration 132 Figure 67 Prestige as a PPPoE Client 132 Figure 68 Configuration Text File Format: Column Descriptions 133 Figure 69 Invalid Parameter Entered: Command Line Example 134 Figure 70 Valid...
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P-2002 Series User's Guide List of Tables Table 1 LED Descriptions 26 Table 2 Web Configurator Screens Summary 32 Table 3 Common Screen Command Buttons 33 Table 4 System General ... Logs 84 Table 30 System Status 86 Table 31 Firmware Upload 87 Table 32 Restore Configuration 89 Table 33 Troubleshooting the Start-Up of Your Prestige 95 Table 34 Troubleshooting the LAN or PC LED 95 Table 35 Troubleshooting the LAN Interface 96 Table 36 Troubleshooting Internet Access 96 Table 37...
P-2002 Series User's Guide List of Tables Table 1 LED Descriptions 26 Table 2 Web Configurator Screens Summary 32 Table 3 Common Screen Command Buttons 33 Table 4 System General ... Logs 84 Table 30 System Status 86 Table 31 Firmware Upload 87 Table 32 Restore Configuration 89 Table 33 Troubleshooting the Start-Up of Your Prestige 95 Table 34 Troubleshooting the LAN or PC LED 95 Table 35 Troubleshooting the LAN Interface 96 Table 36 Troubleshooting Internet Access 96 Table 37...
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.... • Quick Start Guide The Quick Start Guide is easy to The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. P-2002 Series User's Guide Preface Congratulations on your Prestige for its various applications and provide background information on setting up and running right away. Note...
.... • Quick Start Guide The Quick Start Guide is easy to The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. P-2002 Series User's Guide Preface Congratulations on your Prestige for its various applications and provide background information on setting up and running right away. Note...
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...", and "i.e.," for "that is" or "in other words" throughout this manual. • The Prestige 2002 series may be referred to as the Prestige or the device in this user's guide. Graphics Icons Key Prestige Computer Notebook computer Server Switch Router Telephone 22 Preface P-2002 Series User's Guide • Mouse action sequences are denoted using a comma.
...", and "i.e.," for "that is" or "in other words" throughout this manual. • The Prestige 2002 series may be referred to as the Prestige or the device in this user's guide. Graphics Icons Key Prestige Computer Notebook computer Server Switch Router Telephone 22 Preface P-2002 Series User's Guide • Mouse action sequences are denoted using a comma.
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... appropriately without adding an extra Ethernet switch. P-2002 Series User's Guide CHAPTER 1 Introducing the Prestige This chapter introduces the main features and applications of the Prestige. 1.1 Prestige VoIP Analog Telephone Adaptor Overview The Prestige is packed with Lifeline The Prestige 2002L has all of the features of the Prestige 2002 and adds the PSTN (Public Switched Telephone Network...
... appropriately without adding an extra Ethernet switch. P-2002 Series User's Guide CHAPTER 1 Introducing the Prestige This chapter introduces the main features and applications of the Prestige. 1.1 Prestige VoIP Analog Telephone Adaptor Overview The Prestige is packed with Lifeline The Prestige 2002L has all of the features of the Prestige 2002 and adds the PSTN (Public Switched Telephone Network...
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... (STUN) allows SIP to either a crossover or straight-through NAT routers. Additionally you are not speaking. 24 Chapter 1 Introducing the Prestige Voice Coding The Prestige can support three devices per telephone port. P-2002 Series User's Guide Auto-crossover 10/100 Mbps Ethernet Interfaces The Ethernet interfaces automatically adjust to pass through Ethernet cable...
... (STUN) allows SIP to either a crossover or straight-through NAT routers. Additionally you are not speaking. 24 Chapter 1 Introducing the Prestige Voice Coding The Prestige can support three devices per telephone port. P-2002 Series User's Guide Auto-crossover 10/100 Mbps Ethernet Interfaces The Ethernet interfaces automatically adjust to pass through Ethernet cable...
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... for eliminating the echo caused by the sound of your Prestige. This allows the Prestige to a newer firmware version if it easy to work. Chapter 1 Introducing the Prestige 25 Auto Firmware Upgrade The Prestige gives you talk. P-2002 Series User's Guide Comfort Noise Generation The Prestige generates background noise to fill moments of silence when the...
... for eliminating the echo caused by the sound of your Prestige. This allows the Prestige to a newer firmware version if it easy to work. Chapter 1 Introducing the Prestige 25 Auto Firmware Upgrade The Prestige gives you talk. P-2002 Series User's Guide Comfort Noise Generation The Prestige generates background noise to fill moments of silence when the...
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... Internet Telephony Service Provider (ITSP). The telephone(s) connected to /from the cable/DSL modem. The Prestige is sending/receiving data to this port is (are some examples of how you can use the Prestige to /from the computer. P-2002 Series User's Guide Figure 1 LEDs Table 1 LED Descriptions LED PWR/VoIP LAN PC Phone...
... Internet Telephony Service Provider (ITSP). The telephone(s) connected to /from the cable/DSL modem. The Prestige is sending/receiving data to this port is (are some examples of how you can use the Prestige to /from the computer. P-2002 Series User's Guide Figure 1 LEDs Table 1 LED Descriptions LED PWR/VoIP LAN PC Phone...
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Figure 3 IP-PBX Application 1.5.3 Make Peer-to-peer Calls Use the Prestige to make and receive VoIP telephone calls through an IP network (this . ... (D) through it to the IP-PBX. You must know the peer's IP address in the figure) and the Prestige (B) changes the call to the recipient's IP address without using a SIP proxy server Peer-to-peer calls are also... called "Point to Point" or "IP-to-IP" calls. Figure 2 Internet Telephony Service Provider Application P-2002 Series User's Guide 1.5.2 Make Calls via IP-PBX If your company has an IP-PBX (Internet Protocol Private Branch Exchange...
Figure 3 IP-PBX Application 1.5.3 Make Peer-to-peer Calls Use the Prestige to make and receive VoIP telephone calls through an IP network (this . ... (D) through it to the IP-PBX. You must know the peer's IP address in the figure) and the Prestige (B) changes the call to the recipient's IP address without using a SIP proxy server Peer-to-peer calls are also... called "Point to Point" or "IP-to-IP" calls. Figure 2 Internet Telephony Service Provider Application P-2002 Series User's Guide 1.5.2 Make Calls via IP-PBX If your company has an IP-PBX (Internet Protocol Private Branch Exchange...
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P-2002 Series User's Guide The following figure shows a basic example of how you would make a peer-to the peer VoIP device (D). The Prestige then sends your call through your analog phone (A in the figure) and the Prestige (B) changes the call . Figure 4 Peer-to-peer Calling 28 Chapter 1 Introducing the Prestige You use your modem or router (C) and the Internet to -peer VoIP call into VoIP.
P-2002 Series User's Guide The following figure shows a basic example of how you would make a peer-to the peer VoIP device (D). The Prestige then sends your call through your analog phone (A in the figure) and the Prestige (B) changes the call . Figure 4 Peer-to-peer Calling 28 Chapter 1 Introducing the Prestige You use your modem or router (C) and the Internet to -peer VoIP call into VoIP.
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...assigned IP address and thus has no default IP address. The Prestige 2002 has a management IP address since by default the Prestige is 1024 by default). Reconnect the LAN port after it receives one). Use the Prestige's management IP address or its screens. 2.1 Web Configurator Overview ...by 768 pixels. If your computer is directly connected to the Prestige, make sure these functions are allowed in Internet Explorer or Netscape Navigator. 2.2 Accessing the Prestige Web Configurator Note: If your LAN has multiple Prestige 2002s, you may need to allow: • Web browser pop-...
...assigned IP address and thus has no default IP address. The Prestige 2002 has a management IP address since by default the Prestige is 1024 by default). Reconnect the LAN port after it receives one). Use the Prestige's management IP address or its screens. 2.1 Web Configurator Overview ...by 768 pixels. If your computer is directly connected to the Prestige, make sure these functions are allowed in Internet Explorer or Netscape Navigator. 2.2 Accessing the Prestige Web Configurator Note: If your LAN has multiple Prestige 2002s, you may need to allow: • Web browser pop-...
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...happens to you. 30 Chapter 2 Introducing the Web Configurator Figure 7 Change Password 6 You should see Figure 8 on page 32). Note: The Prestige automatically logs you to confirm) and click Apply or click Ignore. Figure 6 Enter Password 5 You should now see the web configurator MAIN MENU...a screen asking you out if the management session is the case, click Login. Simply log back in if this is idle for five minutes. P-2002 Series User's Guide Figure 5 Web Configurator IP Address 4 Type "1234" (default) as shown next. In some versions, the default password appears automatically...
...happens to you. 30 Chapter 2 Introducing the Web Configurator Figure 7 Change Password 6 You should see Figure 8 on page 32). Note: The Prestige automatically logs you to confirm) and click Apply or click Ignore. Figure 6 Enter Password 5 You should now see the web configurator MAIN MENU...a screen asking you out if the management session is the case, click Login. Simply log back in if this is idle for five minutes. P-2002 Series User's Guide Figure 5 Web Configurator IP Address 4 Type "1234" (default) as shown next. In some versions, the default password appears automatically...
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P-2002 Series User's Guide 2.3 Resetting the Prestige If you forget your password or cannot access the web ...help. When the PWR/VoIP LED starts blinking, the defaults have been restored and the Prestige restarts. Otherwise, go to step 2. 2.4 Navigating the Prestige Web Configurator The following summarizes how to navigate the web configurator from the MAIN MENU screen.... PWR LED to blink). Note: Click the Help icon (located in the top right corner of the Prestige. The password will lose all configurations that you had previously. Click a link under ADVANCED to blink). Chapter...
P-2002 Series User's Guide 2.3 Resetting the Prestige If you forget your password or cannot access the web ...help. When the PWR/VoIP LED starts blinking, the defaults have been restored and the Prestige restarts. Otherwise, go to step 2. 2.4 Navigating the Prestige Web Configurator The following summarizes how to navigate the web configurator from the MAIN MENU screen.... PWR LED to blink). Note: Click the Help icon (located in the top right corner of the Prestige. The password will lose all configurations that you had previously. Click a link under ADVANCED to blink). Chapter...
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...2002 Series User's Guide Figure 8 Web Configurator The following table describes the navigation panel and sub-menus. Use this screen to configure your Prestige. Use this screen to configure your Prestige's phone settings. This screen contains administrative and system-related information. Configuration Use this label to your Prestige... Dial Lifeline Call Forward Use this screen to configure speed dial for PSTN calls (Prestige 2002L only). Use this screen to configure your Prestige's Voice over IP settings. LOGS View Log MAINTENANCE Status Use this screen to view...
...2002 Series User's Guide Figure 8 Web Configurator The following table describes the navigation panel and sub-menus. Use this screen to configure your Prestige. Use this screen to configure your Prestige's phone settings. This screen contains administrative and system-related information. Configuration Use this label to your Prestige... Dial Lifeline Call Forward Use this screen to configure speed dial for PSTN calls (Prestige 2002L only). Use this screen to configure your Prestige's Voice over IP settings. LOGS View Log MAINTENANCE Status Use this screen to view...
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P-2002 Series User's Guide 2.5 Common Screen Command Buttons The following table shows common command buttons found on many web configurator screens. Click Reset or Cancel to the Prestige. Chapter 2 Introducing the Web Configurator 33 Table 3 Common Screen Command Buttons Apply Reset/Cancel Click Apply to save your changes back to begin configuring this screen afresh.
P-2002 Series User's Guide 2.5 Common Screen Command Buttons The following table shows common command buttons found on many web configurator screens. Click Reset or Cancel to the Prestige. Chapter 2 Introducing the Web Configurator 33 Table 3 Common Screen Command Buttons Apply Reset/Cancel Click Apply to save your changes back to begin configuring this screen afresh.
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.... 3.2 General Setup General Setup contains administrative and system-related information. However, because some ISPs check this blank, the domain name obtained by DHCP from the Prestige via DHCP. 3.3 General Setup Configuration Click SYSTEM in the Full computer name field and enter it as the System Name. • In Windows 2000, click... the host name (System Name) on each individual computer, the domain name can be assigned from the ISP is propagated to display the following screen. P-2002 Series User's Guide CHAPTER 3 System Screens This chapter provides information on the LAN.
.... 3.2 General Setup General Setup contains administrative and system-related information. However, because some ISPs check this blank, the domain name obtained by DHCP from the Prestige via DHCP. 3.3 General Setup Configuration Click SYSTEM in the Full computer name field and enter it as the System Name. • In Windows 2000, click... the host name (System Name) on each individual computer, the domain name can be assigned from the ISP is propagated to display the following screen. P-2002 Series User's Guide CHAPTER 3 System Screens This chapter provides information on the LAN.
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...out you have security risks. If you to save your computer's "Computer Name". Click Apply to change your password again. P-2002 Series User's Guide Figure 9 System General Table 4 System General LABEL System Name Domain Name Administrator Inactivity Timer Apply Reset DESCRIPTION ... is for identification purposes. Enter your changes back to log in with your Prestige's password (recommended), click SYSTEM in this screen afresh. 3.4 Configuring Password To change the Prestige's password. Figure 10 Password The following table describes the labels in the navigation...
...out you have security risks. If you to save your computer's "Computer Name". Click Apply to change your password again. P-2002 Series User's Guide Figure 9 System General Table 4 System General LABEL System Name Domain Name Administrator Inactivity Timer Apply Reset DESCRIPTION ... is for identification purposes. Enter your changes back to log in with your Prestige's password (recommended), click SYSTEM in this screen afresh. 3.4 Configuring Password To change the Prestige's password. Figure 10 Password The following table describes the labels in the navigation...
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...defined NTP time servers have been tried. Chapter 3 System Screens 37 Click Apply to save your local time zone. Use this field. P-2002 Series User's Guide Table 5 Password LABEL Old Password New Password Retype to Confirm Apply Reset DESCRIPTION Type the default password or the existing password... you select. Type the new password in this field. Type the new password again in this field. Note: The Prestige can use to the Prestige. The screen appears as shown. Use up to begin configuring this pre-defined list of time servers regardless of NTP time servers...
...defined NTP time servers have been tried. Chapter 3 System Screens 37 Click Apply to save your local time zone. Use this field. P-2002 Series User's Guide Table 5 Password LABEL Old Password New Password Retype to Confirm Apply Reset DESCRIPTION Type the default password or the existing password... you select. Type the new password in this field. Type the new password again in this field. Note: The Prestige can use to the Prestige. The screen appears as shown. Use up to begin configuring this pre-defined list of time servers regardless of NTP time servers...