Service Manual
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... System Overview 2-2 System Summaries 2-2 Image Input Terminal (IIT 2-3 Major Components of the DADF and Scanner 2-3 Document Feeder Functions 2-4 Document Feeder Paper Path and Imaging 2-6 Scanner Assembly Functions 2-7 Scanner and Document Feeder Calibration 2-8 System Electronics 2-10 Exit Module (MEP) Board 2-11 Scanner Power Supply 2-11 Service Manual xiii
... System Overview 2-2 System Summaries 2-2 Image Input Terminal (IIT 2-3 Major Components of the DADF and Scanner 2-3 Document Feeder Functions 2-4 Document Feeder Paper Path and Imaging 2-6 Scanner Assembly Functions 2-7 Scanner and Document Feeder Calibration 2-8 System Electronics 2-10 Exit Module (MEP) Board 2-11 Scanner Power Supply 2-11 Service Manual xiii
Service Manual
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...Interface Fault 3-23 13,0XX.xx Errors - Tray Manager Device Faults 3-35 34,0XX.xx Errors - Printhead NVRAM Faults 3-35 xiv WorkCentre C2424 Copier-Printer Printhead Calibration faults 3-33 31,0XX.4x Errors - Thermal Faults 3-24 19,0XX.xx Errors - Electronics Module 2-11 ...23 Media Path Drive 2-24 The Print Process 2-25 Drum Preparation 2-26 Ink Loader 2-27 Printhead 2-28 Drum Assembly 2-34 Transfix System 2-36 Drum Maintenance System 2-37 Purge System 2-38 Transfixing and Exiting 2-40 Transfix and Print Speeds 2-44 Configuration Card Personality Parameters 2-45 3...
...Interface Fault 3-23 13,0XX.xx Errors - Tray Manager Device Faults 3-35 34,0XX.xx Errors - Printhead NVRAM Faults 3-35 xiv WorkCentre C2424 Copier-Printer Printhead Calibration faults 3-33 31,0XX.4x Errors - Thermal Faults 3-24 19,0XX.xx Errors - Electronics Module 2-11 ...23 Media Path Drive 2-24 The Print Process 2-25 Drum Preparation 2-26 Ink Loader 2-27 Printhead 2-28 Drum Assembly 2-34 Transfix System 2-36 Drum Maintenance System 2-37 Purge System 2-38 Transfixing and Exiting 2-40 Transfix and Print Speeds 2-44 Configuration Card Personality Parameters 2-45 3...
Service Manual
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... 8-8 Output Paper Tray Assembly 8-8 Front Door / Tray 1 Assembly 8-10 Right and Left Side Covers 8-11 Rear Cover and EMI Shield 8-12 Imaging 8-13 Ink Loader Assembly 8-13 Y-Axis Drum Belt, Y-Axis Tension Spring, and Y-Axis Motor Assembly 8-14 Printhead Assembly, Right and Left Printhead...Assembly 8-57 Head Tilt Compound Gear 8-58 Electronics 8-59 Scanner Power Supply 8-59 Exit Module (MEP) Board 8-60 Electronics Module 8-61 Back Frame and Printer Stabilizer 8-63 Wave Amp Board 8-65 I/O Board 8-66 Drum Heater Relay Board 8-67 NVRAM Replacement 8-68 xviii WorkCentre C2424...
... 8-8 Output Paper Tray Assembly 8-8 Front Door / Tray 1 Assembly 8-10 Right and Left Side Covers 8-11 Rear Cover and EMI Shield 8-12 Imaging 8-13 Ink Loader Assembly 8-13 Y-Axis Drum Belt, Y-Axis Tension Spring, and Y-Axis Motor Assembly 8-14 Printhead Assembly, Right and Left Printhead...Assembly 8-57 Head Tilt Compound Gear 8-58 Electronics 8-59 Scanner Power Supply 8-59 Exit Module (MEP) Board 8-60 Electronics Module 8-61 Back Frame and Printer Stabilizer 8-63 Wave Amp Board 8-65 I/O Board 8-66 Drum Heater Relay Board 8-67 NVRAM Replacement 8-68 xviii WorkCentre C2424...
Service Manual
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...) ■ DADF and paper path ■ The Scanner Assembly with Control Panel ■ System Electronics ■ Electronics Module ■ Scanner Power Supply ■ Exit Module (MEP) Control Board ■ The Print Engine (IOT) ■ Paper Path ■ Sensing ■ Drive ■ Image Process ■ Exiting 2-2 WorkCentre C2424 Service Manual Duplex Automatic Document Feeder Scanner Control...
...) ■ DADF and paper path ■ The Scanner Assembly with Control Panel ■ System Electronics ■ Electronics Module ■ Scanner Power Supply ■ Exit Module (MEP) Control Board ■ The Print Engine (IOT) ■ Paper Path ■ Sensing ■ Drive ■ Image Process ■ Exiting 2-2 WorkCentre C2424 Service Manual Duplex Automatic Document Feeder Scanner Control...
Service Manual
Page 55
...exit module assemblies using the power supply enable line for functions such as one assembly. The electronics module is also the connection point for the stack full sensor, cover open sensor, exit module elevator carriage, and exit...located on the drum. The exit module board is replaced as...ready to exit the IOT, the primary controller relinquishes control to the exit module (...Exit Module (MEP) Board The exit module board controls motor and paper path functions for the exit...function and is through the power control board to the exit module board The electronics module enables or disables the ...
...exit module assemblies using the power supply enable line for functions such as one assembly. The electronics module is also the connection point for the stack full sensor, cover open sensor, exit module elevator carriage, and exit...located on the drum. The exit module board is replaced as...ready to exit the IOT, the primary controller relinquishes control to the exit module (...Exit Module (MEP) Board The exit module board controls motor and paper path functions for the exit...function and is through the power control board to the exit module board The electronics module enables or disables the ...
Service Manual
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...electronics module, see "System Electronics" on page 2-10. Theory of the IOT but was discussed previously. Image Output Terminal (IOT) Sub-Assemblies The Image Output Terminal (commonly referred to as the print engine) is made up of nine major subsystems: ■ The Process Drive ■...; The Media Path Drive ■ The Ink Loader ■ The Printhead ■ The Drum Maintenance System ■ The Preheat and Deskew System ■ The Drum Assembly and Transfix System ■ The Exit Module or Media Exit Path (MEP) ■ The Purge System Note The electronics ...
...electronics module, see "System Electronics" on page 2-10. Theory of the IOT but was discussed previously. Image Output Terminal (IOT) Sub-Assemblies The Image Output Terminal (commonly referred to as the print engine) is made up of nine major subsystems: ■ The Process Drive ■...; The Media Path Drive ■ The Ink Loader ■ The Printhead ■ The Drum Maintenance System ■ The Preheat and Deskew System ■ The Drum Assembly and Transfix System ■ The Exit Module or Media Exit Path (MEP) ■ The Purge System Note The electronics ...
Service Manual
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Sub-Assemblies of the IOT Exit Module Drum Printhead Transfix System Ink Loader Duplex Print Path Paper Preheater (and Deskew) Drum Maintenance Kit Ink Waste Tray Wiper Assembly Paper/Media Tray s2424-008 2-16 WorkCentre C2424 Service Manual
Sub-Assemblies of the IOT Exit Module Drum Printhead Transfix System Ink Loader Duplex Print Path Paper Preheater (and Deskew) Drum Maintenance Kit Ink Waste Tray Wiper Assembly Paper/Media Tray s2424-008 2-16 WorkCentre C2424 Service Manual
Service Manual
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... of each roller in the transfix direction. One camshaft assembly controls the transfix roller loading, and the other controls the drum maintenance system and printhead tilt system. The Ink Loader: Melts the solid ink as ink is first printed as the drum spins in the paper...Exit Module or Media Exit Path (MEP): Receives control signals from the area of the ink loader and delivering it to create an image. The paper transport system consists of warmed media feeds from sticking to restore image quality. The Media Path Drive: The gearbox and motor assembly controls each primary color...
... of each roller in the transfix direction. One camshaft assembly controls the transfix roller loading, and the other controls the drum maintenance system and printhead tilt system. The Ink Loader: Melts the solid ink as ink is first printed as the drum spins in the paper...Exit Module or Media Exit Path (MEP): Receives control signals from the area of the ink loader and delivering it to create an image. The paper transport system consists of warmed media feeds from sticking to restore image quality. The Media Path Drive: The gearbox and motor assembly controls each primary color...
Service Manual
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...the pick roller and takeaway roller to control the pick, take away, duplex, and deskew rollers. Gear trains located within the media path drive assembly, along with two clutches and a solenoid, allow the motor to rotate in the paper transport system. A gear train located behind the motor ... it to the exit rollers, which are built into the MEP. Media Path Drive The media path drive gearbox and motor assembly controls each roller in the same direction regardless of the direction the motor is rotating Motor Media Path Drive Swing Gear 2-24 s2424-031 WorkCentre C2424 Service Manual
...the pick roller and takeaway roller to control the pick, take away, duplex, and deskew rollers. Gear trains located within the media path drive assembly, along with two clutches and a solenoid, allow the motor to rotate in the paper transport system. A gear train located behind the motor ... it to the exit rollers, which are built into the MEP. Media Path Drive The media path drive gearbox and motor assembly controls each roller in the same direction regardless of the direction the motor is rotating Motor Media Path Drive Swing Gear 2-24 s2424-031 WorkCentre C2424 Service Manual
Service Manual
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..., and fingers caught in this section: ■ Drum Preparation ■ Printing ■ Ink Loader ■ Printhead ■ Drum Assembly ■ Transfix System ■ Purge System ■ Transfix and Exiting Warning Keep your fingers away from the ink loader, if necessary. In the ready state, the print process consists of Operation 2-25 ...an image has been processed and a printing bitmap created, the print cycle begins. the motor speeds up to their operating temperatures and the ink levels in the ink reservoirs are described in the belts and gears can be severely injured...
..., and fingers caught in this section: ■ Drum Preparation ■ Printing ■ Ink Loader ■ Printhead ■ Drum Assembly ■ Transfix System ■ Purge System ■ Transfix and Exiting Warning Keep your fingers away from the ink loader, if necessary. In the ready state, the print process consists of Operation 2-25 ...an image has been processed and a printing bitmap created, the print cycle begins. the motor speeds up to their operating temperatures and the ink levels in the ink reservoirs are described in the belts and gears can be severely injured...
Service Manual
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...drum to allow the wiper assembly to the ink reservoir for approximately 30 seconds, creating a neutral balance between pressure and ink. The pressurization ejects a small amount of the purge system. A proper purge covers the length of ink about 20 mm wide. 2-38 WorkCentre C2424 Service Manual Purge System Proper...Valves in front of the printer. The waste ink that may be obstructing the printhead nozzles. After the wipe, a cleaning page is applied. The media path drive governs wiper movement when it engages a clutch on the exit shaft of the printhead. The wiper blade is...
...drum to allow the wiper assembly to the ink reservoir for approximately 30 seconds, creating a neutral balance between pressure and ink. The pressurization ejects a small amount of the purge system. A proper purge covers the length of ink about 20 mm wide. 2-38 WorkCentre C2424 Service Manual Purge System Proper...Valves in front of the printer. The waste ink that may be obstructing the printhead nozzles. After the wipe, a cleaning page is applied. The media path drive governs wiper movement when it engages a clutch on the exit shaft of the printhead. The wiper blade is...
Service Manual
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...Exit the paper from the drum. Load the transfix roller and engage the drum stripper blade assembly. 3. The paper stripper is lifted by energizing the paper stripper solenoid. Once the image is transferred, the drum stops rotating and the transfix roller is actuated by the process drive. 2-40 WorkCentre C2424... Service Manual Stage the paper for transfix to thermally prepare it hits the transfix ground pins, causing the paper release blade to the paper from the system, or exit the paper for transfixing. The lever ...
...Exit the paper from the drum. Load the transfix roller and engage the drum stripper blade assembly. 3. The paper stripper is lifted by energizing the paper stripper solenoid. Once the image is transferred, the drum stops rotating and the transfix roller is actuated by the process drive. 2-40 WorkCentre C2424... Service Manual Stage the paper for transfix to thermally prepare it hits the transfix ground pins, causing the paper release blade to the paper from the system, or exit the paper for transfixing. The lever ...
Service Manual
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... to move the solenoid plunger out of the exit module roller. Once the solenoid is then fed out over the ink loader until the media exits the IOT ending the print cycle. 2-42 WorkCentre C2424 Service Manual The elevator motor raises the carriage assembly to the top position, where it then stops... and the drive motor drives the exit module rollers until the trailing edge ...
... to move the solenoid plunger out of the exit module roller. Once the solenoid is then fed out over the ink loader until the media exits the IOT ending the print cycle. 2-42 WorkCentre C2424 Service Manual The elevator motor raises the carriage assembly to the top position, where it then stops... and the drive motor drives the exit module rollers until the trailing edge ...
Service Manual
Page 109
... the test fail? Go to Step 4. 4 1. Replace the wiper drive clutch. Did this correct the problem? Check the process gearbox for ink spills on the head Complete. Go to Step 7. 7 1. Are the gears damaged? Go to run the Tilt Axis Replace the Drive test... Error Messages and Codes 3-17 Go to Step 9. 9 1. gearbox. 3. Remove any obstructions or replace any obstructions. Go to Step 2. Replace the exit module assembly. "Wiper Alignment" on page 6-8. Did the test fail? Did this correct the problem? Go to Step 8. 8 1. gearbox. 2. Inspect the maintenance...
... the test fail? Go to Step 4. 4 1. Replace the wiper drive clutch. Did this correct the problem? Check the process gearbox for ink spills on the head Complete. Go to Step 7. 7 1. Are the gears damaged? Go to run the Tilt Axis Replace the Drive test... Error Messages and Codes 3-17 Go to Step 9. 9 1. gearbox. 3. Remove any obstructions or replace any obstructions. Go to Step 2. Replace the exit module assembly. "Wiper Alignment" on page 6-8. Did the test fail? Did this correct the problem? Go to Step 8. 8 1. gearbox. 2. Inspect the maintenance...
Service Manual
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...Replace the process gearbox. 2. Complete. Did the test fail? Replace the exit module assembly. 7,010.43: The printhead is stuck in the tilted position, or is... not tilting properly over the CAM, due to run the Wiper Drive test. 2. Reboot the system. 2. Go to Step 2. 2 1. Repair or replace the lock arms. 3 1. Is there spilled ink... head tilt restraint spring. Go to Step 4. printhead area. 3-18 WorkCentre C2424 Service Manual Inspect the maintenance drive system, replace any defective parts. Do...
...Replace the process gearbox. 2. Complete. Did the test fail? Replace the exit module assembly. 7,010.43: The printhead is stuck in the tilted position, or is... not tilting properly over the CAM, due to run the Wiper Drive test. 2. Reboot the system. 2. Go to Step 2. 2 1. Repair or replace the lock arms. 3 1. Is there spilled ink... head tilt restraint spring. Go to Step 4. printhead area. 3-18 WorkCentre C2424 Service Manual Inspect the maintenance drive system, replace any defective parts. Do...
Service Manual
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Ensure the gears are at their home positions. 4. manually set the headtilt gear. 2. Set the headtilt gear. 6 1. gearbox. Did the test fail? 8 1. Replace the exit module assembly. 10 1. Did the test fail? b. Verify the process shaft and drive module shaft are correctly aligned and homed. 3. Go to Step 6. Replace the wiper drive ...
Ensure the gears are at their home positions. 4. manually set the headtilt gear. 2. Set the headtilt gear. 6 1. gearbox. Did the test fail? 8 1. Replace the exit module assembly. 10 1. Did the test fail? b. Verify the process shaft and drive module shaft are correctly aligned and homed. 3. Go to Step 6. Replace the wiper drive ...
Service Manual
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... there obstructions or spilled ink on page 6-4. 3. Reset NVRAM, and then retest. Ensure ground integrity for improper Complete. Troubleshooting Procedure (Continued) Step Questions and Actions Yes No 6 1. Also, see "Ensuring Ground Integrity" on page 4-73). Replace the exit assembly. 9 1. Program Faults a. Go to Step 9. of the system exit module and retest. assembly. 8,0XX.6x Errors...
... there obstructions or spilled ink on page 6-4. 3. Reset NVRAM, and then retest. Ensure ground integrity for improper Complete. Troubleshooting Procedure (Continued) Step Questions and Actions Yes No 6 1. Also, see "Ensuring Ground Integrity" on page 4-73). Replace the exit assembly. 9 1. Program Faults a. Go to Step 9. of the system exit module and retest. assembly. 8,0XX.6x Errors...
Service Manual
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Is the red LED on page 4-71. 2. Go to Step 2. 2 1. Is the LED off? Replace the scanner assembly. Go to Step 6. 4 1. locate the appropriate LED see the diagram on solid, (not blinking)? Go to Step 4. Is the red LED blinking? Go to Step 3. 3 1. Replace in the following.... 2. Replace in the unlocked postion and reboot the sytem. 2. Does the red LED come on solid? Leave the exit module motors disconnected Replace the and disconnect the document feeder document assembly. Does the red LED come on the image processor controller board (to Step 7. 7 1. Remove...
Is the red LED on page 4-71. 2. Go to Step 2. 2 1. Is the LED off? Replace the scanner assembly. Go to Step 6. 4 1. locate the appropriate LED see the diagram on solid, (not blinking)? Go to Step 4. Is the red LED blinking? Go to Step 3. 3 1. Replace in the following.... 2. Replace in the unlocked postion and reboot the sytem. 2. Does the red LED come on solid? Leave the exit module motors disconnected Replace the and disconnect the document feeder document assembly. Does the red LED come on the image processor controller board (to Step 7. 7 1. Remove...
Service Manual
Page 143
... the diagnostic Sensors test. Check the Front Door for the paper picked from Tray 4. Preheat exit sensor unexpected state during movement from Tray 3. B2F B2S B2M B2N B2P 1. Replace the Pick Assembly. Ensure ground integrity of the system (see page 4-73). Check the waste tray. 4.... roller when duplexing print. Ensure the take away roller using the diagnostic Paper Path Drive test. 8. Replace the preheater assembly. Test the operation of the exit rollers and the duplex roller. 3. The preheat flag tripped unexpectedly while the system was picking paper from Tray 3. The...
... the diagnostic Sensors test. Check the Front Door for the paper picked from Tray 4. Preheat exit sensor unexpected state during movement from Tray 3. B2F B2S B2M B2N B2P 1. Replace the Pick Assembly. Ensure ground integrity of the system (see page 4-73). Check the waste tray. 4.... roller when duplexing print. Ensure the take away roller using the diagnostic Paper Path Drive test. 8. Replace the preheater assembly. Test the operation of the exit rollers and the duplex roller. 3. The preheat flag tripped unexpectedly while the system was picking paper from Tray 3. The...
Service Manual
Page 144
Preheater exit sensor timed out during fault. Check for overfill. 3. Replace the pre heater, ...picked from the duplex path. Strip flag unexpected event during pick from Tray 2. Replace the Tray 1 Separator Pad Assembly. 4. Jam Code Troubleshooting Procedures (Continued) B2Q B3M B3N B3P B3Q B3S B3T C2C C2D C2E C2F C2K C2M... in good condition. 6. Ensure ground integrity of the system (see page 4-73). 2. Replace the stripper carriage assembly. 3-52 WorkCentre C2424 Service Manual The preheat flag timed out waiting for the paper picked from Tray 4 The preheat flag timed out ...
Preheater exit sensor timed out during fault. Check for overfill. 3. Replace the pre heater, ...picked from the duplex path. Strip flag unexpected event during pick from Tray 2. Replace the Tray 1 Separator Pad Assembly. 4. Jam Code Troubleshooting Procedures (Continued) B2Q B3M B3N B3P B3Q B3S B3T C2C C2D C2E C2F C2K C2M... in good condition. 6. Ensure ground integrity of the system (see page 4-73). 2. Replace the stripper carriage assembly. 3-52 WorkCentre C2424 Service Manual The preheat flag timed out waiting for the paper picked from Tray 4 The preheat flag timed out ...