Quick Use Guide
Page 5
Transfer Roller Drum Cartridge www.xerox.com/office/5550supplies www.xerox.com/office/5550support Printer Tour Fuser Supplies Info Staple Cartridge Toner Cartridge Ready To Print Press ? for help Walk-Up Features Information Paper Tray Setup Printer Setup Information Information Pages Sample Pages Supplies Info Billing Meters Firmware Versions For Supplies Information: See the Supplies Info menu and print the Supplies Usage page. See the Supplies tab in the Xerox Support Centre, contact your local reseller, or visit the Xerox Supplies website.
Transfer Roller Drum Cartridge www.xerox.com/office/5550supplies www.xerox.com/office/5550support Printer Tour Fuser Supplies Info Staple Cartridge Toner Cartridge Ready To Print Press ? for help Walk-Up Features Information Paper Tray Setup Printer Setup Information Information Pages Sample Pages Supplies Info Billing Meters Firmware Versions For Supplies Information: See the Supplies Info menu and print the Supplies Usage page. See the Supplies tab in the Xerox Support Centre, contact your local reseller, or visit the Xerox Supplies website.
User Guide (English)
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Drum Cartridge 4. Internal Components 1 E 3 4 1. Transfer Roller 3. Toner Cartridge Parts of the Printer 2 5550-109 Phaser® 5550 Printer 2-3 Fuser 2.
Drum Cartridge 4. Internal Components 1 E 3 4 1. Transfer Roller 3. Toner Cartridge Parts of the Printer 2 5550-109 Phaser® 5550 Printer 2-3 Fuser 2.
User Guide (English)
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Phaser® 5550 Printer 6-58 For information on supported paper types and weights, see Supported Paper and Media on toner, replace it. The Total Satisfaction Guarantee is not covered by using Draft mode. please contact your local representative for details. Replace drum cartridge. Caution: Damage caused by the Xerox warranty, service agreement, or Total Satisfaction...
Phaser® 5550 Printer 6-58 For information on supported paper types and weights, see Supported Paper and Media on toner, replace it. The Total Satisfaction Guarantee is not covered by using Draft mode. please contact your local representative for details. Replace drum cartridge. Caution: Damage caused by the Xerox warranty, service agreement, or Total Satisfaction...
User Guide (English)
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...still be in the tray. Blank Prints The entire printed page is blank, replace the drum cartridge then reprint the Configuration page. Print-Quality Problems Possible Causes If you just installed a new drum cartridge, the yellow sealing tape may not have been fed from the paper tray at... If the Configuration page is blank with no visible print. Multiple sheets may have been received from the paper tray and fan it. Phaser® 5550 Printer 6-59 If the Configuration page still is correctly loaded in place. Also, ensure that the paper is blank, contact your Customer Support ...
...still be in the tray. Blank Prints The entire printed page is blank, replace the drum cartridge then reprint the Configuration page. Print-Quality Problems Possible Causes If you just installed a new drum cartridge, the yellow sealing tape may not have been fed from the paper tray at... If the Configuration page is blank with no visible print. Multiple sheets may have been received from the paper tray and fan it. Phaser® 5550 Printer 6-59 If the Configuration page still is correctly loaded in place. Also, ensure that the paper is blank, contact your Customer Support ...
User Guide (English)
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Print-Quality Problems Possible Causes The drum cartridge may be defective. Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and the printer, and the application software. ■ If the connections appear normal, contact your Customer Support Center. Printable data from the computer may be corrupted. Phaser® 5550 Printer 6-60 Solutions Replace the drum cartridge. Black Prints The entire printed page is black.
Print-Quality Problems Possible Causes The drum cartridge may be defective. Print a Configuration page. ■ If the Configuration page prints correctly, check the interface cable between the computer and the printer, and the application software. ■ If the connections appear normal, contact your Customer Support Center. Printable data from the computer may be corrupted. Phaser® 5550 Printer 6-60 Solutions Replace the drum cartridge. Black Prints The entire printed page is black.
User Guide (English)
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Print-Quality Problems Possible Causes The drum cartridge may be defective or at the end of print deletions that appear across the paper. Replace the drum cartridge. Phaser® 5550 Printer 6-61 Solutions Remove and re-install the drum cartridge. The drum cartridge may not be defective. Replace the transfer roller (in the maintenance kit). The transfer roller may be installed correctly. Horizontal Line Deletions There are areas of its life.
Print-Quality Problems Possible Causes The drum cartridge may be defective or at the end of print deletions that appear across the paper. Replace the drum cartridge. Phaser® 5550 Printer 6-61 Solutions Remove and re-install the drum cartridge. The drum cartridge may not be defective. Replace the transfer roller (in the maintenance kit). The transfer roller may be installed correctly. Horizontal Line Deletions There are areas of its life.
User Guide (English)
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The transfer roller may be defective or at the end of print deletions that form narrow lines. Replace the drum cartridge. Solutions Replace the paper. Replace the transfer roller (in the maintenance kit). The drum cartridge may be defective with creases, folds, etc. Print-Quality Problems Possible Causes The paper may be defective. Phaser® 5550 Printer 6-62 Vertical Line Deletions There are areas of its life.
The transfer roller may be defective or at the end of print deletions that form narrow lines. Replace the drum cartridge. Solutions Replace the paper. Replace the transfer roller (in the maintenance kit). The drum cartridge may be defective with creases, folds, etc. Print-Quality Problems Possible Causes The paper may be defective. Phaser® 5550 Printer 6-62 Vertical Line Deletions There are areas of its life.
User Guide (English)
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...be defective. Vertical Dark Streaks There are black lines that appear vertically on the page. Print-Quality Problems Possible Causes Solutions The drum cartridge may be defective or at the end of paper to remove the toner accumulations. The paper path may be contaminated with toner.... Replace the fuser (in the maintenance kit). Possible Causes Solutions The paper path may be contaminated with toner. The drum cartridge may be defective or at the end of paper to remove the toner accumulations. Replace the drum cartridge. Phaser® 5550 Printer 6-63
...be defective. Vertical Dark Streaks There are black lines that appear vertically on the page. Print-Quality Problems Possible Causes Solutions The drum cartridge may be defective or at the end of paper to remove the toner accumulations. The paper path may be contaminated with toner.... Replace the fuser (in the maintenance kit). Possible Causes Solutions The paper path may be contaminated with toner. The drum cartridge may be defective or at the end of paper to remove the toner accumulations. Replace the drum cartridge. Phaser® 5550 Printer 6-63
User Guide (English)
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The drum cartridge may be defective. Print several blank sheets of paper to remove the toner accumulations. Replace the fuser (in a random pattern on the page. Print-Quality Problems Dark Spots or Marks There are dark spots or marks that appear in the maintenance kit). Possible Causes Solutions The paper path may be contaminated with toner. Phaser® 5550 Printer 6-64 The transfer roller may be defective. Replace the drum cartridge. The fuser may be defective. Replace the transfer roller (in the maintenance kit).
The drum cartridge may be defective. Print several blank sheets of paper to remove the toner accumulations. Replace the fuser (in a random pattern on the page. Print-Quality Problems Dark Spots or Marks There are dark spots or marks that appear in the maintenance kit). Possible Causes Solutions The paper path may be contaminated with toner. Phaser® 5550 Printer 6-64 The transfer roller may be defective. Replace the drum cartridge. The fuser may be defective. Replace the transfer roller (in the maintenance kit).
User Guide (English)
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The paper may be in poor condition. The fuser may be at the edges. Solutions Replace the paper. Phaser® 5550 Printer 6-66 Wrinkled Prints The pages are wrinkled, creased, or torn. The paper may be defective. Possible Causes The paper may be damp. ...in the appropriate tray. Blurred Prints The image is not loaded correctly in the appropriate tray. Replace the paper. Replace the paper. Replace the drum cartridge. Replace the paper. Print-Quality Problems Possible Causes The paper is blurred at the end of its life. Replace the fuser (contained ...
The paper may be in poor condition. The fuser may be at the edges. Solutions Replace the paper. Phaser® 5550 Printer 6-66 Wrinkled Prints The pages are wrinkled, creased, or torn. The paper may be defective. Possible Causes The paper may be damp. ...in the appropriate tray. Blurred Prints The image is not loaded correctly in the appropriate tray. Replace the paper. Replace the paper. Replace the drum cartridge. Replace the paper. Print-Quality Problems Possible Causes The paper is blurred at the end of its life. Replace the fuser (contained ...
User Guide (English)
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Solutions Replace the paper. Replace the paper. Phaser® 5550 Printer 6-67 Replace the drum cartridge. Random or Spot Deletions Areas of its life. Print-Quality Problems Possible Causes The paper may be defective or at the end of the print are extremely light or missing. The drum cartridge may be damp. The paper may be in poor condition.
Solutions Replace the paper. Replace the paper. Phaser® 5550 Printer 6-67 Replace the drum cartridge. Random or Spot Deletions Areas of its life. Print-Quality Problems Possible Causes The paper may be defective or at the end of the print are extremely light or missing. The drum cartridge may be damp. The paper may be in poor condition.
User Guide (English)
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b. Replace the maintenance kit (fuser and transfer roller). 3. Replace the drum cartridge (do not discard the packaging). 2. Phaser® 5550 Printer 6-68 Defect Spacing 44 mm (1.73 in.) 56.5 mm (2.22 in.) 58.7 mm (2.31 in.) 94.2 mm (3.72 in.) 94.2 mm (3.72 ...in.) Supply to determine the supply that needs replacing. c. If the problem continues: a. Reinstall the original drum cartridge. To order Xerox supplies, contact ...
b. Replace the maintenance kit (fuser and transfer roller). 3. Replace the drum cartridge (do not discard the packaging). 2. Phaser® 5550 Printer 6-68 Defect Spacing 44 mm (1.73 in.) 56.5 mm (2.22 in.) 58.7 mm (2.31 in.) 94.2 mm (3.72 in.) 94.2 mm (3.72 ...in.) Supply to determine the supply that needs replacing. c. If the problem continues: a. Reinstall the original drum cartridge. To order Xerox supplies, contact ...
User Guide (English)
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... a toner cartridge and a staple pack. It is low or needs to your local reseller or visit the Xerox web site at www.xerox.com/office/5550supplies. Routine maintenance items for the Phaser 5550 printer include the: ■ Drum Cartridge ■ Maintenance Kit (15 Feed Rollers, Transfer Roller, and Fuser) Access the Supplies Usage page from...
... a toner cartridge and a staple pack. It is low or needs to your local reseller or visit the Xerox web site at www.xerox.com/office/5550supplies. Routine maintenance items for the Phaser 5550 printer include the: ■ Drum Cartridge ■ Maintenance Kit (15 Feed Rollers, Transfer Roller, and Fuser) Access the Supplies Usage page from...