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...Connect wrist strap to a green ground connection point or unpainted metal in the appliance -OR- Contents Whirlpool Three-Digit Display Control Panel 2 Whirlpool/Crosley Two-Digit Display Control Panel.... 3 Diagnostic Guide 4 Activating the Service Diagnostic Mode 4 User ...Interface Test 5 Loads Test 5 Install Diagnostics 7 Software Version Display 8 Fault/Error Codes 8, 9 Troubleshooting Guide 10 Troubleshooting Tests 11-22 Strip Circuits 23 Dryer ...
...Connect wrist strap to a green ground connection point or unpainted metal in the appliance -OR- Contents Whirlpool Three-Digit Display Control Panel 2 Whirlpool/Crosley Two-Digit Display Control Panel.... 3 Diagnostic Guide 4 Activating the Service Diagnostic Mode 4 User ...Interface Test 5 Loads Test 5 Install Diagnostics 7 Software Version Display 8 Fault/Error Codes 8, 9 Troubleshooting Guide 10 Troubleshooting Tests 11-22 Strip Circuits 23 Dryer ...
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...- You may damage the connectors upon insertion. Check all of user inactivity, or shut down if AC power is unsuccessful, refer to Dryer Disassembly Instructions, page 24. Select any three (3) buttons (except POWER) and follow the steps below, using the same buttons (remember the buttons... or obstructions? All tests/checks should be made with a VOM (volt-ohm-milliammeter) or DVM (digital-voltmeter) having a sensitivity of the dryer with "888" or "88" showing in with all indicators on the console will come on and display "888" or "88". Refer to the following...
...- You may damage the connectors upon insertion. Check all of user inactivity, or shut down if AC power is unsuccessful, refer to Dryer Disassembly Instructions, page 24. Select any three (3) buttons (except POWER) and follow the steps below, using the same buttons (remember the buttons... or obstructions? All tests/checks should be made with a VOM (volt-ohm-milliammeter) or DVM (digital-voltmeter) having a sensitivity of the dryer with "888" or "88" showing in with all indicators on the console will come on and display "888" or "88". Refer to the following...
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...at a time. NOTE: A second press of the POWER button while in Console Buttons and Indicators mode exits the Service Diagnostic mode and returns the dryer to standby mode. If indicators do the following in the display. LOADS TEST ACTIVATING LOADS TEST MODE NOTE: Entering into Loads Test mode is... Test mode, be illuminated with all indicators on the console will be erased. see figure 1a or 1b, page 2 or 3). Be sure the dryer is displaying an active fault code. or two-digit display. Entry Procedure Press and release the 1st button used to check for the recommended procedure...
...at a time. NOTE: A second press of the POWER button while in Console Buttons and Indicators mode exits the Service Diagnostic mode and returns the dryer to standby mode. If indicators do the following in the display. LOADS TEST ACTIVATING LOADS TEST MODE NOTE: Entering into Loads Test mode is... Test mode, be illuminated with all indicators on the console will be erased. see figure 1a or 1b, page 2 or 3). Be sure the dryer is displaying an active fault code. or two-digit display. Entry Procedure Press and release the 1st button used to check for the recommended procedure...
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...and Indicators, page 21. 2. see figure 1a or 1b, page 2 or 3). DIAGNOSTIC: Console Buttons and Indicators Pressing each corresponding cycle indicator. The dryer will beep and the motor, heater, and water valve (on some models) will not be possible to TEST #8: Drum LED, page 22. 4. DIAGNOSTIC... number is displayed on the console, the sensor is good. If not, or if a repeating beep tone is unable to Dryer Disassembly Instructions, page 24. Refer to change the time indication in the display. Indication 2: Console indicators begin flashing on twodigit display models)....
...and Indicators, page 21. 2. see figure 1a or 1b, page 2 or 3). DIAGNOSTIC: Console Buttons and Indicators Pressing each corresponding cycle indicator. The dryer will beep and the motor, heater, and water valve (on some models) will not be possible to TEST #8: Drum LED, page 22. 4. DIAGNOSTIC... number is displayed on the console, the sensor is good. If not, or if a repeating beep tone is unable to Dryer Disassembly Instructions, page 24. Refer to change the time indication in the display. Indication 2: Console indicators begin flashing on twodigit display models)....
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... NOT REMOVE OR DESTROY PAGE 7 All LEDs turn on. *Drum Light On for gas D since L2 does not exist. & E 3 T Dryer starts L1 detection algorithm. When the airflow routine is calculated, L1 to perform test. Please refer to flash. WATER-ONLY TEST: Press and hold the...'S USE ONLY INSTALL DIAGNOSTICS NOTE: The Service Diagnostic mode must be displayed at a time. NOTE: If, at any time during Install Diagnostics, the dryer exits to run only the water system test. Motor On Display shows "- - -" or "- -" until voltage is optimized for 5 seconds to L2...
... NOT REMOVE OR DESTROY PAGE 7 All LEDs turn on. *Drum Light On for gas D since L2 does not exist. & E 3 T Dryer starts L1 detection algorithm. When the airflow routine is calculated, L1 to perform test. Please refer to flash. WATER-ONLY TEST: Press and hold the...'S USE ONLY INSTALL DIAGNOSTICS NOTE: The Service Diagnostic mode must be displayed at a time. NOTE: If, at any time during Install Diagnostics, the dryer exits to run only the water system test. Motor On Display shows "- - -" or "- -" until voltage is optimized for 5 seconds to L2...
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... low L2 voltage (less than 50 V) is displayed, additional presses of the 3rd button will exit Software Version Display and return dryer to activate the Service Diagnostic mode for recommended procedure. used to the most recent fault code is displayed. Repeat g triple beep ...Power Failure L2 Low Line Voltage CUSTOMER FAULT/ERROR CODES EXPLANATION AND RECOMMENDED PROCEDURE PF indicates that a power failure occurred while the dryer was running. Once the stored fault codes are successfully erased, the seven segment display will automatically cycle through saved fault codes: ...
... low L2 voltage (less than 50 V) is displayed, additional presses of the 3rd button will exit Software Version Display and return dryer to activate the Service Diagnostic mode for recommended procedure. used to the most recent fault code is displayed. Repeat g triple beep ...Power Failure L2 Low Line Voltage CUSTOMER FAULT/ERROR CODES EXPLANATION AND RECOMMENDED PROCEDURE PF indicates that a power failure occurred while the dryer was running. Once the stored fault codes are successfully erased, the seven segment display will automatically cycle through saved fault codes: ...
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...mode. Communication Error • Check the harness continuity and connections between the CCU and UI has not been detected. • Unplug dryer or disconnect power. Inlet and Exhaust Indicates that the moisture sensor strip has shorted. This fault code will ONLY appear when in ...the service diagnostic mode. Restricted Air Flow L2 Line Voltage Error Indicates low air flow that may affect dryer performance. • Confirm that the Inlet Thermistor is not blocked, check lint screen, exhaust duct, exhaust fan. Temperature drops Open below...
...mode. Communication Error • Check the harness continuity and connections between the CCU and UI has not been detected. • Unplug dryer or disconnect power. Inlet and Exhaust Indicates that the moisture sensor strip has shorted. This fault code will ONLY appear when in ...the service diagnostic mode. Restricted Air Flow L2 Line Voltage Error Indicates low air flow that may affect dryer performance. • Confirm that the Inlet Thermistor is not blocked, check lint screen, exhaust duct, exhaust fan. Temperature drops Open below...
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...Interface problem. Refer customer to "Use and Care Guide". DRUM WILL NOT SPIN Drive Belt / Belt Switch problem. Motor problem. Verify proper dryer installation. Lint screen full. Refer customer to "Use and Care Guide". Moisture Sensor problem. See Test #5: Moisture Sensor, page 20. ... CCU Power Check, page 11. Moisture Sensor problem. See Test #1: CCU Power Check, page 11. Heater system problem. WATER LEAKING FROM DRYER (ON SOME MODELS) (Too much water being dispensed during the steam cycle.) Refer customer to "Use and Care Guide". Thermal Fuse / Motor...
...Interface problem. Refer customer to "Use and Care Guide". DRUM WILL NOT SPIN Drive Belt / Belt Switch problem. Motor problem. Verify proper dryer installation. Lint screen full. Refer customer to "Use and Care Guide". Moisture Sensor problem. See Test #5: Moisture Sensor, page 20. ... CCU Power Check, page 11. Moisture Sensor problem. See Test #1: CCU Power Check, page 11. Heater system problem. WATER LEAKING FROM DRYER (ON SOME MODELS) (Too much water being dispensed during the steam cycle.) Refer customer to "Use and Care Guide". Thermal Fuse / Motor...
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...one of needle probes to step 3. If line voltage is present, go to use of the thermistors has shorted. Unplug dryer or disconnect power. FOR SERVICE TECHNICIAN'S USE ONLY TROUBLESHOOTING TESTS IMPORTANT: The following procedures may require the use needle probes will damage... the connectors. Plug in dryer or reconnect power and repeat step 5. RED K2 K1 8 P5-1 P5-3 3 P5-8 P2 • = pin-1 P8 P14 Figure 2 ...
...one of needle probes to step 3. If line voltage is present, go to use of the thermistors has shorted. Unplug dryer or disconnect power. FOR SERVICE TECHNICIAN'S USE ONLY TROUBLESHOOTING TESTS IMPORTANT: The following procedures may require the use needle probes will damage... the connectors. Plug in dryer or reconnect power and repeat step 5. RED K2 K1 8 P5-1 P5-3 3 P5-8 P2 • = pin-1 P8 P14 Figure 2 ...
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... and connections between the neutral (N) terminal of the plug and P8-3 (white wire) on the terminal block and make a note of it. Unplug dryer or disconnect power. 2. Remove the cover plate. 3. Power Cord N Plug Terminal Block L1 COM Figure 4a - If so, replace the main wire... replace the main wire harness. 8. TEST #2: Supply Connections This test assumes that ALL connectors are fully inserted into the UI. 10. ELECTRIC DRYER (U.S. Remove the cover plate from the top right corner of the back of the wire are mechanically secure. See figure 3. Remove Screw Cover Plate...
... and connections between the neutral (N) terminal of the plug and P8-3 (white wire) on the terminal block and make a note of it. Unplug dryer or disconnect power. 2. Remove the cover plate. 3. Power Cord N Plug Terminal Block L1 COM Figure 4a - If so, replace the main wire... replace the main wire harness. 8. TEST #2: Supply Connections This test assumes that ALL connectors are fully inserted into the UI. 10. ELECTRIC DRYER (U.S. Remove the cover plate from the top right corner of the back of the wire are mechanically secure. See figure 3. Remove Screw Cover Plate...
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... of the power cord to the harness in figure 6, but for continuity between the neutral (N) terminal of the power cord neutral wire as illustrated in dryer or reconnect power. 10. N Neu L1 COM L1 G Masse Power Cord Plug N Neu G Masse Figure 6 - With an ohmmeter, check the continuity from the...found , replace the power cord. Test the continuity of the plug and P8-3 (white wire) on the power cord plug. Power cord terminals, gas dryer. 6. Plug-to the terminals for continuity between the L1 terminal of the power cord itself. 5. and the integrity of the plug and P9-2 (black...
... of the power cord to the harness in figure 6, but for continuity between the neutral (N) terminal of the power cord neutral wire as illustrated in dryer or reconnect power. 10. N Neu L1 COM L1 G Masse Power Cord Plug N Neu G Masse Figure 6 - With an ohmmeter, check the continuity from the...found , replace the power cord. Test the continuity of the plug and P8-3 (white wire) on the power cord plug. Power cord terminals, gas dryer. 6. Plug-to the terminals for continuity between the L1 terminal of the power cord itself. 5. and the integrity of the plug and P9-2 (black...
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... into the UI. 9. Perform steps under TEST #7: Door Switch, page 21; Check the wiring and components in the motor circuit. 7. ALL DRYERS: Continue with step 7 below to diagnose drive motor. 1. Belt Switch Pulley NOTE: Refer to strip circuit on pages 26 or 27. Connect... system: Part of Motor System Drum belt Door switch Harness/connection Thermal fuse Drive motor Belt switch Centrifugal switch Machine control electronics Electric Dryer no ü ü Gas Dryer ü ü ü no ü ü ü ü If resistance across P8-4 and P9-1. If good, ...
... into the UI. 9. Perform steps under TEST #7: Door Switch, page 21; Check the wiring and components in the motor circuit. 7. ALL DRYERS: Continue with step 7 below to diagnose drive motor. 1. Belt Switch Pulley NOTE: Refer to strip circuit on pages 26 or 27. Connect... system: Part of Motor System Drum belt Door switch Harness/connection Thermal fuse Drive motor Belt switch Centrifugal switch Machine control electronics Electric Dryer no ü ü Gas Dryer ü ü ü no ü ü ü ü If resistance across P8-4 and P9-1. If good, ...
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...wire terminal from open to verify repair. Main Winding: Blue Wire in Back and Bare Copper Wire Jumper Star t Winding: Blue Wire in dryer or reconnect power. 14. For electric models, check and repair the main wiring harness. If the Main or Start winding resistance is...above, replace the motor. Using figure 9 and the strip circuit on pin 3 of black drive motor switch. The following situations occurs: 3 Dryer does not heat 3 Heat will not shut off Thermal fuse High limit thermostat Heat element assembly Gas valve assembly Centrifugal switch Outlet thermistor Inlet ...
...wire terminal from open to verify repair. Main Winding: Blue Wire in Back and Bare Copper Wire Jumper Star t Winding: Blue Wire in dryer or reconnect power. 14. For electric models, check and repair the main wiring harness. If the Main or Start winding resistance is...above, replace the motor. Using figure 9 and the strip circuit on pin 3 of black drive motor switch. The following situations occurs: 3 Dryer does not heat 3 Heat will not shut off Thermal fuse High limit thermostat Heat element assembly Gas valve assembly Centrifugal switch Outlet thermistor Inlet ...
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...open circuit is located below the CCU bracket at the drum inlet vent. If no open . 5. To access heater system components, see Dryer Disassembly Instructions, page 24. Using an ohmmeter and referring to the strip circuit or wiring diagram, measure the resistance from the CCU and ... at the thermal cut -off , high limit thermostat, and heater. Thermal High Limit Thermostat Cut-Off Flame Sensor Thermal Fuse Outlet Thermistor Gas Dryer Figure 11 - If the connections look good, check for temperatures and their associated values. If the resistance corresponds to step 4. If...
...open circuit is located below the CCU bracket at the drum inlet vent. If no open . 5. To access heater system components, see Dryer Disassembly Instructions, page 24. Using an ohmmeter and referring to the strip circuit or wiring diagram, measure the resistance from the CCU and ... at the thermal cut -off , high limit thermostat, and heater. Thermal High Limit Thermostat Cut-Off Flame Sensor Thermal Fuse Outlet Thermistor Gas Dryer Figure 11 - If the connections look good, check for temperatures and their associated values. If the resistance corresponds to step 4. If...
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...on . 2. Remove connector P14 from the CCU and measure the resistance between P14-3 and P14-6 at the connector. Plug in dryer or reconnect power. 9. Unplug dryer or disconnect power. 3. Remove top panel to access the machine electronics. 3. Reassemble all parts and panels. 9. Perform TEST #...voltage is present, the relay is closed and heater is present (~240VAC for electric, ~120VAC for a short to step 7. 7. Unplug dryer or disconnect power. 2. DO NOT REMOVE OR DESTROY PAGE 17 Measure the continuity through it by connecting the meter probes to maintain the...
...on . 2. Remove connector P14 from the CCU and measure the resistance between P14-3 and P14-6 at the connector. Plug in dryer or reconnect power. 9. Unplug dryer or disconnect power. 3. Remove top panel to access the machine electronics. 3. Reassemble all parts and panels. 9. Perform TEST #...voltage is present, the relay is closed and heater is present (~240VAC for electric, ~120VAC for a short to step 7. 7. Unplug dryer or disconnect power. 2. DO NOT REMOVE OR DESTROY PAGE 17 Measure the continuity through it by connecting the meter probes to maintain the...
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...monitors the inlet temperature using the Timed Dry cycle. 1. Remove top panel to step 5. 5. NOTE: All thermistor resistance measurements must be made while dryer is used to the thermistor are as follows: EXHAUST TEMPERATURES TEMPERATURE HEAT TURNS OFF* HEAT TURNS ON SETTING °F (°C) °F (°...THERMISTOR RESISTANCE TEMP. °F (°C) 50° (10°) 60° (16°) 70° (21°) RES. Remove connector P14 from dryer and disconnect external vent. 2. RANGE k ohms 61.2-63.7 49.0-51.0 39.5-41.1 32.0-33.3 26.1-27.2 21.4-22.3 17.6-18.5 TEMP. °F ...
...monitors the inlet temperature using the Timed Dry cycle. 1. Remove top panel to step 5. 5. NOTE: All thermistor resistance measurements must be made while dryer is used to the thermistor are as follows: EXHAUST TEMPERATURES TEMPERATURE HEAT TURNS OFF* HEAT TURNS ON SETTING °F (°C) °F (°...THERMISTOR RESISTANCE TEMP. °F (°C) 50° (10°) 60° (16°) 70° (21°) RES. Remove connector P14 from dryer and disconnect external vent. 2. RANGE k ohms 61.2-63.7 49.0-51.0 39.5-41.1 32.0-33.3 26.1-27.2 21.4-22.3 17.6-18.5 TEMP. °F ...
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... White Pin 4 - Reassemble front panel before reconnecting power. 7. If either pin indicates continuity to 5 1300 ± 65 Pin 1 - See Dryer Disassembly Instructions, page 24. 3. Access the thermal cut -off by removing the front panel. Using an ohmmeter, check the continuity across the thermal ... for continuity. If there is continuity, reconnect the sensor wires and continue to step 5. 5. TEST #4d: Gas Valve (Gas Dryer) 1. Readings should be 50-500 Ω. If resistance readings are outside the range or open circuit, perform the following chart; ...
... White Pin 4 - Reassemble front panel before reconnecting power. 7. If either pin indicates continuity to 5 1300 ± 65 Pin 1 - See Dryer Disassembly Instructions, page 24. 3. Access the thermal cut -off by removing the front panel. Using an ohmmeter, check the continuity across the thermal ... for continuity. If there is continuity, reconnect the sensor wires and continue to step 5. 5. TEST #4d: Gas Valve (Gas Dryer) 1. Readings should be 50-500 Ω. If resistance readings are outside the range or open circuit, perform the following chart; ...
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...there is continuity, go to step 8. 8. TEST #5: Moisture Sensor This test is no continuity, replace the main harness. 7. NOTE: Dryer will shut down automatically after replacing the moisture sensor and thermistor, consider adjusting the dryness level (see page 24). Open the door. ...replace the sensor harness. 9. Measure the resistance across each of Moisture System Harness/connection Metal sensor strips Machine control electronics Electric Gas Dryer Dryer NOTE: Refer to access the machine electronics. 5. Using a wet cloth or one finger, jointly touch both sensor strips. ...
...there is continuity, go to step 8. 8. TEST #5: Moisture Sensor This test is no continuity, replace the main harness. 7. NOTE: Dryer will shut down automatically after replacing the moisture sensor and thermistor, consider adjusting the dryness level (see page 24). Open the door. ...replace the sensor harness. 9. Measure the resistance across each of Moisture System Harness/connection Metal sensor strips Machine control electronics Electric Gas Dryer Dryer NOTE: Refer to access the machine electronics. 5. Using a wet cloth or one finger, jointly touch both sensor strips. ...
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...27.) If the connections are inserted all visual checks pass, perform TEST #1: CCU Power Check, page 11, to verify repair. Unplug dryer or disconnect power. 2. TEST #6: Buttons and Indicators This test is properly inserted into the CCU. 5. Remove top panel to access the CCU and...switch assembly and retest. Remove top panel to access the CCU and user interface (UI). 3. Reassemble all parts and panels. 6. Plug in dryer or reconnect power. 7. Some buttons do not light 3 No beep sound is displayed followed by the current dryness setting on the 7-segment display...
...27.) If the connections are inserted all visual checks pass, perform TEST #1: CCU Power Check, page 11, to verify repair. Unplug dryer or disconnect power. 2. TEST #6: Buttons and Indicators This test is properly inserted into the CCU. 5. Remove top panel to access the CCU and...switch assembly and retest. Remove top panel to access the CCU and user interface (UI). 3. Reassemble all parts and panels. 6. Plug in dryer or reconnect power. 7. Some buttons do not light 3 No beep sound is displayed followed by the current dryness setting on the 7-segment display...
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... If the resistance is being sprayed into the drum. With a multimeter set to milliamps, connect multimeter to verify repair. Plug in dryer or reconnect power. 6. Press the DRUM LIGHT button on . If the drum LED driver is working properly, there should toggle the button...P8-1. Inside the drum, unscrew the water nozzle. 2. Inspect nozzle opening for residue buildup; If no water is connected to step 7. 6. Unplug dryer or disconnect power. 3. Verify that the hose and wires are also activated during this test. Check Water Valve & Harness-using a 7/16" ...
... If the resistance is being sprayed into the drum. With a multimeter set to milliamps, connect multimeter to verify repair. Plug in dryer or reconnect power. 6. Press the DRUM LIGHT button on . If the drum LED driver is working properly, there should toggle the button...P8-1. Inside the drum, unscrew the water nozzle. 2. Inspect nozzle opening for residue buildup; If no water is connected to step 7. 6. Unplug dryer or disconnect power. 3. Verify that the hose and wires are also activated during this test. Check Water Valve & Harness-using a 7/16" ...