User Manual
Page 2
... support questions can be answered through our knowledge base or e-mail support service at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your product online at http://register.wdc.com. To help for your WD product. • Registration-Register your WD product to...
... support questions can be answered through our knowledge base or e-mail support service at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your product online at http://register.wdc.com. To help for your WD product. • Registration-Register your WD product to...
User Manual
Page 5
..., and Formatting the Drive 64 Frequently Asked Questions 64 A Installing an SES Driver 66 Installing on Windows XP Computers 66 Installing the Driver Automatically 66 Installing the Driver Manually 68 Installing on Windows Vista Computers 70 Installing the Driver Automatically 70 Installing the Driver Manually 71 Installing on Windows 7 Computers 73 B Compliance and Warranty Information...
..., and Formatting the Drive 64 Frequently Asked Questions 64 A Installing an SES Driver 66 Installing on Windows XP Computers 66 Installing the Driver Automatically 66 Installing the Driver Manually 68 Installing on Windows Vista Computers 70 Installing the Driver Automatically 70 Installing the Driver Manually 71 Installing on Windows 7 Computers 73 B Compliance and Warranty Information...
User Manual
Page 13
...) is . . . Windows XP Windows Vista or Windows 7 Proceed to close it: Windows XP Windows Vista or Windows 7 The WD SmartWare software will install the proper driver for your operating system is . . . Enabled Disabled Proceed to step b on your computer's operating system: IF your My Book drive. 7. THEN . . . For Windows XP, one...
...) is . . . Windows XP Windows Vista or Windows 7 Proceed to close it: Windows XP Windows Vista or Windows 7 The WD SmartWare software will install the proper driver for your operating system is . . . Enabled Disabled Proceed to step b on your computer's operating system: IF your My Book drive. 7. THEN . . . For Windows XP, one...
User Manual
Page 56
..., when the installation completes, click Yes to continue. 5. Read the license agreement and click Accept to restart the computer: 9. Type the password that installing the drivers requires you reformatted the drive for use with the Mac computer: Your My Book drive is now ready to use to continue. 6. When the computer...
..., when the installation completes, click Yes to continue. 5. Read the license agreement and click Accept to restart the computer: 9. Type the password that installing the drivers requires you reformatted the drive for use with the Mac computer: Your My Book drive is now ready to use to continue. 6. When the computer...
User Manual
Page 69
... an additional external drive is connected to this troubleshooting section or visit our support website at the USB 1.1 full speed of up to an incorrect driver installation of 4 GB and cannot create partitions larger than 32 GB in Windows XP and Vista Install, partition, and format the drive to Mac...
... an additional external drive is connected to this troubleshooting section or visit our support website at the USB 1.1 full speed of up to an incorrect driver installation of 4 GB and cannot create partitions larger than 32 GB in Windows XP and Vista Install, partition, and format the drive to Mac...
User Manual
Page 70
...product. The drive is the drive not recognized under My Computer or on your system configuration, your computer may be sure that its drivers are installed. A special cable may attempt to boot from external drives, refer to your region. Q: Why is not recognized correctly ...unless USB 2.0 root hub and host controller drivers are installed before booting? TROUBLESHOOTING - 65 Refer to your system documentation or contact your WD portable USB drive. MY BOOK ELITE USER MANUAL...
...product. The drive is the drive not recognized under My Computer or on your system configuration, your computer may be sure that its drivers are installed. A special cable may attempt to boot from external drives, refer to your region. Q: Why is not recognized correctly ...unless USB 2.0 root hub and host controller drivers are installed before booting? TROUBLESHOOTING - 65 Refer to your system documentation or contact your WD portable USB drive. MY BOOK ELITE USER MANUAL...
User Manual
Page 71
... 4 on Windows XP Computers After you connect your My Book drive to the Internet. 2. Note: The SES Driver is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is installed automatically when you install the WD SmartWare software or if you clicked Do... Not Install on page 15). You can use the Found New Hardware Wizard to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer must have an SES...
... 4 on Windows XP Computers After you connect your My Book drive to the Internet. 2. Note: The SES Driver is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is installed automatically when you install the WD SmartWare software or if you clicked Do... Not Install on page 15). You can use the Found New Hardware Wizard to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer must have an SES...
User Manual
Page 72
When the installation completes, click Finish: INSTALLING AN SES DRIVER - 67 4. Select Install the software automatically and click Next: MY BOOK ELITE USER MANUAL 5.
When the installation completes, click Finish: INSTALLING AN SES DRIVER - 67 4. Select Install the software automatically and click Next: MY BOOK ELITE USER MANUAL 5.
User Manual
Page 73
Select Install from a list or specific location and click Next: 4. Double-click the Extras folder. MY BOOK ELITE USER MANUAL Installing the Driver Manually If your computer is not connected to Windows Update: 2. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to the Internet, install the driver manually: 1. Double-click the My Book drive. b. Click Next to My Computer and: a. Browse to continue. 3. INSTALLING AN SES DRIVER - 68 c. Select WD SES Device Driver.
Select Install from a list or specific location and click Next: 4. Double-click the Extras folder. MY BOOK ELITE USER MANUAL Installing the Driver Manually If your computer is not connected to Windows Update: 2. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to the Internet, install the driver manually: 1. Double-click the My Book drive. b. Click Next to My Computer and: a. Browse to continue. 3. INSTALLING AN SES DRIVER - 68 c. Select WD SES Device Driver.
User Manual
Page 74
When the installation completes, click Finish: INSTALLING AN SES DRIVER - 69 d. Click Next: MY BOOK ELITE USER MANUAL 5.
When the installation completes, click Finish: INSTALLING AN SES DRIVER - 69 d. Click Next: MY BOOK ELITE USER MANUAL 5.
User Manual
Page 75
...the Found New Hardware screen displays. Note: If Autoplay is connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING AN SES DRIVER - 70 WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update...: Windows Vista automatically: • Connects to the Internet. 2. You can use the Found New Hardware screen to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer is connected to the Internet or ...
...the Found New Hardware screen displays. Note: If Autoplay is connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING AN SES DRIVER - 70 WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update...: Windows Vista automatically: • Connects to the Internet. 2. You can use the Found New Hardware screen to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer is connected to the Internet or ...
User Manual
Page 76
At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. Show me other options: INSTALLING AN SES DRIVER - 71 WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware - MY BOOK ELITE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. On the Found New Hardware wizard screen, click Locate and install driver software: 2.
At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. Show me other options: INSTALLING AN SES DRIVER - 71 WD SES Device wizard screen, click Don't search online: 3. On the Found New Hardware - MY BOOK ELITE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. On the Found New Hardware wizard screen, click Locate and install driver software: 2.
User Manual
Page 77
Select WD SES Device Driver. When the installation completes, click Close: INSTALLING AN SES DRIVER - 72 b. c. d. Browse to Computer and: a. 4. Click Next: MY BOOK ELITE USER MANUAL 5. Double-click the Extras folder. Double-click the My Book drive.
Select WD SES Device Driver. When the installation completes, click Close: INSTALLING AN SES DRIVER - 72 b. c. d. Browse to Computer and: a. 4. Click Next: MY BOOK ELITE USER MANUAL 5. Double-click the Extras folder. Double-click the My Book drive.
User Manual
Page 78
Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING AN SES DRIVER - 73 MY BOOK ELITE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5 or Figure 4 on page 6, use the Windows 7 Computer Management utility to install the SES driver: 1. Open All Programs and click Computer > Manage: 2.
Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING AN SES DRIVER - 73 MY BOOK ELITE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5 or Figure 4 on page 6, use the Windows 7 Computer Management utility to install the SES driver: 1. Open All Programs and click Computer > Manage: 2.
User Manual
Page 79
Click Browse my computer for driver software. When the installation completes, click Close: INSTALLING AN SES DRIVER - 74 Browse to Computer, double-click the My Book drive, double-click the Extras folder, and select WD SES Device Driver: 5. MY BOOK ELITE USER MANUAL 4. Click Next. 6. 3.
Click Browse my computer for driver software. When the installation completes, click Close: INSTALLING AN SES DRIVER - 74 Browse to Computer, double-click the My Book drive, double-click the Extras folder, and select WD SES Device Driver: 5. MY BOOK ELITE USER MANUAL 4. Click Next. 6. 3.
WD SmartWare User Manual
Page 2
... WD Technical Support When contacting WD for support, have your product online at http://support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for the entire warranty period and our extensive knowledge base is not available or if you encounter any problem, please give us...
... WD Technical Support When contacting WD for support, have your product online at http://support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for the entire warranty period and our extensive knowledge base is not available or if you encounter any problem, please give us...