User Manual
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..., and system software versions available. Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for support, have your first telephone contact with WD Technical Support. WD Service and Support Should you informed of new features and...
..., and system software versions available. Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for support, have your first telephone contact with WD Technical Support. WD Service and Support Should you informed of new features and...
User Manual
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..., and Formatting the Drive 64 Frequently Asked Questions 64 A Installing an SES Driver 66 Installing on Windows XP Computers 66 Installing the Driver Automatically 66 Installing the Driver Manually 68 Installing on Windows Vista Computers 70 Installing the Driver Automatically 70 Installing the Driver Manually 71 Installing on Windows 7 Computers 73 B Compliance and Warranty Information...
..., and Formatting the Drive 64 Frequently Asked Questions 64 A Installing an SES Driver 66 Installing on Windows XP Computers 66 Installing the Driver Automatically 66 Installing the Driver Manually 68 Installing on Windows Vista Computers 70 Installing the Driver Automatically 70 Installing the Driver Manually 71 Installing on Windows 7 Computers 73 B Compliance and Warranty Information...
User Manual
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... enabled or disabled: IF AutoRun (AutoPlay) is . . . Skip to close it: Windows XP Windows Vista or Windows 7 The WD SmartWare software will install the proper driver for your operating system is . . . If a Found New Hardware screen appears, click Cancel to step b on your computer, THEN . . . on page 9. MY BOOK ELITE USER...
... enabled or disabled: IF AutoRun (AutoPlay) is . . . Skip to close it: Windows XP Windows Vista or Windows 7 The WD SmartWare software will install the proper driver for your operating system is . . . If a Found New Hardware screen appears, click Cancel to step b on your computer, THEN . . . on page 9. MY BOOK ELITE USER...
User Manual
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... the installation completes, click Yes to access the computer in the Password box: 7. USING THE DRIVE WITH A MAC - 51 3. Type the password that installing the drivers requires you to restart your computer to make them active: Click Yes to continue. 5. Click Install on the WD +TURBO... Driver Installer screen: MY BOOK ELITE USER MANUAL 4. When the computer restarts, the My Book icon now looks like this, where "MY BOOK" is now ready ...
... the installation completes, click Yes to access the computer in the Password box: 7. USING THE DRIVE WITH A MAC - 51 3. Type the password that installing the drivers requires you to restart your computer to make them active: Click Yes to continue. 5. Click Install on the WD +TURBO... Driver Installer screen: MY BOOK ELITE USER MANUAL 4. When the computer restarts, the My Book icon now looks like this, where "MY BOOK" is now ready ...
User Manual
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... motherboard. A: USB 2.0 is the data transfer rate slow? When connected to a USB 1.1 port or hub, a USB 2.0 device operates at USB 1.1 speeds due to an incorrect driver installation of 4 GB and cannot create partitions larger than 32 GB in Windows XP and Vista Install, partition, and format the drive to Mac...
... motherboard. A: USB 2.0 is the data transfer rate slow? When connected to a USB 1.1 port or hub, a USB 2.0 device operates at USB 1.1 speeds due to an incorrect driver installation of 4 GB and cannot create partitions larger than 32 GB in Windows XP and Vista Install, partition, and format the drive to Mac...
User Manual
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...Q: Why does the drive not power up? A: Be sure the drive is not recognized correctly unless USB 2.0 root hub and host controller drivers are installed before booting? A: If your WD portable USB drive. TROUBLESHOOTING - 65 Contact the adapter card manufacturer for computers with limited bus ...power. Q: Why is the drive not recognized under My Computer or on your system configuration, your computer may be sure that its drivers are installed. The drive is plugged in your system's motherboard BIOS setting documentation to a power source. For more information about booting ...
...Q: Why does the drive not power up? A: Be sure the drive is not recognized correctly unless USB 2.0 root hub and host controller drivers are installed before booting? A: If your WD portable USB drive. TROUBLESHOOTING - 65 Contact the adapter card manufacturer for computers with limited bus ...power. Q: Why is the drive not recognized under My Computer or on your system configuration, your computer may be sure that its drivers are installed. The drive is plugged in your system's motherboard BIOS setting documentation to a power source. For more information about booting ...
User Manual
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...your computer is connected to the Internet. 2. If they appear, close them. You can use the Found New Hardware Wizard to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer is connected to the Internet or ...not Installing the Driver Automatically To install the SES driver automatically, your computer must have an SES driver installed on page 15). On the Found New Hardware Wizard screen, select Yes this time only to...
...your computer is connected to the Internet. 2. If they appear, close them. You can use the Found New Hardware Wizard to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer is connected to the Internet or ...not Installing the Driver Automatically To install the SES driver automatically, your computer must have an SES driver installed on page 15). On the Found New Hardware Wizard screen, select Yes this time only to...
User Manual
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When the installation completes, click Finish: INSTALLING AN SES DRIVER - 67 Select Install the software automatically and click Next: MY BOOK ELITE USER MANUAL 5. 4.
When the installation completes, click Finish: INSTALLING AN SES DRIVER - 67 Select Install the software automatically and click Next: MY BOOK ELITE USER MANUAL 5. 4.
User Manual
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Select WD SES Device Driver. Browse to the Internet, install the driver manually: 1. Double-click the Extras folder. c. INSTALLING AN SES DRIVER - 68 MY BOOK ELITE USER MANUAL Installing the Driver Manually If your computer is not connected to My Computer and: a. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to continue. 3. Select Install from a list or specific location and click Next: 4. Double-click the My Book drive. Click Next to Windows Update: 2. b.
Select WD SES Device Driver. Browse to the Internet, install the driver manually: 1. Double-click the Extras folder. c. INSTALLING AN SES DRIVER - 68 MY BOOK ELITE USER MANUAL Installing the Driver Manually If your computer is not connected to My Computer and: a. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to continue. 3. Select Install from a list or specific location and click Next: 4. Double-click the My Book drive. Click Next to Windows Update: 2. b.
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Click Next: MY BOOK ELITE USER MANUAL 5. When the installation completes, click Finish: INSTALLING AN SES DRIVER - 69 d.
Click Next: MY BOOK ELITE USER MANUAL 5. When the installation completes, click Finish: INSTALLING AN SES DRIVER - 69 d.
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...computer is connected to the Internet • Manually, whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is enabled, two additional screens might appear at the same time as shown in Figure 3 on ...they appear, close them. Verify that your computer must be connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING AN SES DRIVER - 70 On the Found New Hardware - MY BOOK ELITE USER MANUAL Installing on page 6, the Found New Hardware screen displays. ...
...computer is connected to the Internet • Manually, whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is enabled, two additional screens might appear at the same time as shown in Figure 3 on ...they appear, close them. Verify that your computer must be connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING AN SES DRIVER - 70 On the Found New Hardware - MY BOOK ELITE USER MANUAL Installing on page 6, the Found New Hardware screen displays. ...
User Manual
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Show me other options: INSTALLING AN SES DRIVER - 71 On the Found New Hardware wizard screen, click Locate and install driver software: 2. WD SES Device wizard screen, click Don't search online: 3. At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. MY BOOK ELITE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. On the Found New Hardware -
Show me other options: INSTALLING AN SES DRIVER - 71 On the Found New Hardware wizard screen, click Locate and install driver software: 2. WD SES Device wizard screen, click Don't search online: 3. At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. MY BOOK ELITE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. On the Found New Hardware -
User Manual
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Browse to Computer and: a. d. When the installation completes, click Close: INSTALLING AN SES DRIVER - 72 Click Next: MY BOOK ELITE USER MANUAL 5. b. Select WD SES Device Driver. Double-click the My Book drive. Double-click the Extras folder. c. 4.
Browse to Computer and: a. d. When the installation completes, click Close: INSTALLING AN SES DRIVER - 72 Click Next: MY BOOK ELITE USER MANUAL 5. b. Select WD SES Device Driver. Double-click the My Book drive. Double-click the Extras folder. c. 4.
User Manual
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Open All Programs and click Computer > Manage: 2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING AN SES DRIVER - 73 MY BOOK ELITE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5 or Figure 4 on page 6, use the Windows 7 Computer Management utility to install the SES driver: 1.
Open All Programs and click Computer > Manage: 2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING AN SES DRIVER - 73 MY BOOK ELITE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5 or Figure 4 on page 6, use the Windows 7 Computer Management utility to install the SES driver: 1.
User Manual
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Click Browse my computer for driver software. MY BOOK ELITE USER MANUAL 4. Browse to Computer, double-click the My Book drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6. When the installation completes, click Close: INSTALLING AN SES DRIVER - 74 3.
Click Browse my computer for driver software. MY BOOK ELITE USER MANUAL 4. Browse to Computer, double-click the My Book drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6. When the installation completes, click Close: INSTALLING AN SES DRIVER - 74 3.
WD SmartWare User Manual
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... users. This 30day period starts on the date of your product online at http://support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. • Warranty & RMA Services...
... users. This 30day period starts on the date of your product online at http://support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. • Warranty & RMA Services...