User Manual
Page 2
... updates and special offers. • Warranty & RMA Services - Contacting WD Technical Support When contacting WD for your first telephone contact with WD Technical Support. Download drivers, software, and updates for support, have your WD product or software. This 30day period starts on page 38. Most technical support questions can be answered...
... updates and special offers. • Warranty & RMA Services - Contacting WD Technical Support When contacting WD for your first telephone contact with WD Technical Support. Download drivers, software, and updates for support, have your WD product or software. This 30day period starts on page 38. Most technical support questions can be answered...
User Manual
Page 4
MY PASSPORT ELITE USER MANUAL Unlocking Your Drive With the WD SmartWare Software 30 Unlocking Your Drive Without the WD SmartWare Software 31 Turning Off the Drive ... Computer Exits Sleep Mode 51 Uninstalling WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing an SES Driver 56 Windows XP 56 Installing the Driver Automatically 56 Installing the Driver Manually 57 Windows Vista 59 TABLE OF CONTENTS - iv
MY PASSPORT ELITE USER MANUAL Unlocking Your Drive With the WD SmartWare Software 30 Unlocking Your Drive Without the WD SmartWare Software 31 Turning Off the Drive ... Computer Exits Sleep Mode 51 Uninstalling WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing an SES Driver 56 Windows XP 56 Installing the Driver Automatically 56 Installing the Driver Manually 57 Windows Vista 59 TABLE OF CONTENTS - iv
User Manual
Page 5
MY PASSPORT ELITE USER MANUAL Installing the Driver Automatically 59 Installing the Driver Manually 59 Windows 7 61 B Compliance and Warranty Information 64 Regulatory Compliance 64 FCC Class B Information 64 ICES-003/NMB-003 Statement 64 Safety Compliance 64 CE Compliance For Europe 64 KCC Notice (Republic of Korea only 65 Environmental Compliance (China 65 Warranty Information 65 Obtaining Service 65 Limited Warranty 65 Index 67 TABLE OF CONTENTS - v
MY PASSPORT ELITE USER MANUAL Installing the Driver Automatically 59 Installing the Driver Manually 59 Windows 7 61 B Compliance and Warranty Information 64 Regulatory Compliance 64 FCC Class B Information 64 ICES-003/NMB-003 Statement 64 Safety Compliance 64 CE Compliance For Europe 64 KCC Notice (Republic of Korea only 65 Environmental Compliance (China 65 Warranty Information 65 Obtaining Service 65 Limited Warranty 65 Index 67 TABLE OF CONTENTS - v
User Manual
Page 12
After you physically connect the drive as shown in Figure 3, the Found New Hardware Wizard screen displays. Click Cancel to step 4. Note: The WD SmartWare software will install the appropriate driver for this drive. Found New Hardware Wizard 2. Continue to bypass the wizard. Figure 3. If a Flash Player is animated. If Autorun (AutoPlay) is enabled on your computer, the screen is installed on your computer, the Welcome to WD SmartWare screen displays. CONNECTING THE DRIVE AND GETTING STARTED - 7 MY PASSPORT ELITE USER MANUAL Installing on Windows XP 1.
After you physically connect the drive as shown in Figure 3, the Found New Hardware Wizard screen displays. Click Cancel to step 4. Note: The WD SmartWare software will install the appropriate driver for this drive. Found New Hardware Wizard 2. Continue to bypass the wizard. Figure 3. If a Flash Player is animated. If Autorun (AutoPlay) is enabled on your computer, the screen is installed on your computer, the Welcome to WD SmartWare screen displays. CONNECTING THE DRIVE AND GETTING STARTED - 7 MY PASSPORT ELITE USER MANUAL Installing on Windows XP 1.
User Manual
Page 13
b. Continue to "Getting Started With WD SmartWare Software" on page 56 instead. MY PASSPORT ELITE USER MANUAL 3. To view the contents of a virtual CD (VCD) drive on your My Passport drive. Note: If you do not want to WD SmartWare screen displays. CONNECTING THE DRIVE AND GETTING STARTED - 8...4. The VCD displays on your desktop and behaves just like a physical CD. The Welcome to install the WD SmartWare software, see "Installing an SES Driver" on page 11. If Autorun (AutoPlay) is provided in the form of the VCD, such as the documentation and some extra programs, right-...
b. Continue to "Getting Started With WD SmartWare Software" on page 56 instead. MY PASSPORT ELITE USER MANUAL 3. To view the contents of a virtual CD (VCD) drive on your My Passport drive. Note: If you do not want to WD SmartWare screen displays. CONNECTING THE DRIVE AND GETTING STARTED - 8...4. The VCD displays on your desktop and behaves just like a physical CD. The Welcome to install the WD SmartWare software, see "Installing an SES Driver" on page 11. If Autorun (AutoPlay) is provided in the form of the VCD, such as the documentation and some extra programs, right-...
User Manual
Page 15
Continue to install the WD SmartWare software, see "Installing an SES Driver" on your My Passport drive. Note: WD SmartWare software is animated. If a Flash Player is installed on your computer, the screen is provided in the form of the VCD, ...-click the WD SmartWare virtual CD. The VCD displays on page 9) appears, click Cancel. If the Found New Hardware screen (Figure 4 on your computer: a. MY PASSPORT ELITE USER MANUAL The Welcome to WD SmartWare screen displays. c.
Continue to install the WD SmartWare software, see "Installing an SES Driver" on your My Passport drive. Note: WD SmartWare software is animated. If a Flash Player is installed on your computer, the screen is provided in the form of the VCD, ...-click the WD SmartWare virtual CD. The VCD displays on page 9) appears, click Cancel. If the Found New Hardware screen (Figure 4 on your computer: a. MY PASSPORT ELITE USER MANUAL The Welcome to WD SmartWare screen displays. c.
User Manual
Page 16
...The initial Backup and Drive Settings screens only appear one time-the first time you . CONNECTING THE DRIVE AND GETTING STARTED - 11 MY PASSPORT ELITE USER MANUAL The Welcome to "Getting Started With WD SmartWare Software" in the following section. Continue to WD SmartWare screen displays. ...Up Drive, or Retrieve a backup, the software will automatically alert you install the WD SmartWare software on your drive security (see "Installing an SES Driver" on page 16) - After that, launching the software displays the Home screen so you can choose what you through a simple two-step...
...The initial Backup and Drive Settings screens only appear one time-the first time you . CONNECTING THE DRIVE AND GETTING STARTED - 11 MY PASSPORT ELITE USER MANUAL The Welcome to "Getting Started With WD SmartWare Software" in the following section. Continue to WD SmartWare screen displays. ...Up Drive, or Retrieve a backup, the software will automatically alert you install the WD SmartWare software on your drive security (see "Installing an SES Driver" on page 16) - After that, launching the software displays the Home screen so you can choose what you through a simple two-step...
User Manual
Page 50
... icon. 4. On the WD +TURBO Driver Installer screen, click Install. Double-click the WD SmartWare icon on a Mac. Double-click the extras folder. 3. Enhancing Performance with WD +TURBO WD +TURBO is animated. 5. USING THE DRIVE WITH A MAC - 45 Continue to WD SmartWare screen displays. MY PASSPORT ELITE USER MANUAL The Welcome to...
... icon. 4. On the WD +TURBO Driver Installer screen, click Install. Double-click the WD SmartWare icon on a Mac. Double-click the extras folder. 3. Enhancing Performance with WD +TURBO WD +TURBO is animated. 5. USING THE DRIVE WITH A MAC - 45 Continue to WD SmartWare screen displays. MY PASSPORT ELITE USER MANUAL The Welcome to...
User Manual
Page 51
In the Password box, enter the password you normally enter to access this : USING THE DRIVE WITH A MAC - 46 When installation is complete, the computer restarts. To accept the license agreement, click Accept. 5. A message informs you that installing the drivers requires you want to make them active. If you to restart your computer to proceed, click Yes. 7. MY PASSPORT ELITE USER MANUAL 6. Note: The My Passport icon on the desktop now looks like this Mac.
In the Password box, enter the password you normally enter to access this : USING THE DRIVE WITH A MAC - 46 When installation is complete, the computer restarts. To accept the license agreement, click Accept. 5. A message informs you that installing the drivers requires you want to make them active. If you to restart your computer to proceed, click Yes. 7. MY PASSPORT ELITE USER MANUAL 6. Note: The My Passport icon on the desktop now looks like this Mac.
User Manual
Page 59
... limited bus power. Q: What happens when a USB 2.0 device is not recognized correctly unless USB 2.0 root hub and host controller drivers are installed before booting? Installing, Partitioning, and Formatting the Drive How to • Install, partition, and format the drive in Windows...to your region. 19 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions MY PASSPORT ELITE USER MANUAL If you have problems installing or using the Disk Management utility. A: Refer to your USB card documentation or...
... limited bus power. Q: What happens when a USB 2.0 device is not recognized correctly unless USB 2.0 root hub and host controller drivers are installed before booting? Installing, Partitioning, and Formatting the Drive How to • Install, partition, and format the drive in Windows...to your region. 19 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions MY PASSPORT ELITE USER MANUAL If you have problems installing or using the Disk Management utility. A: Refer to your USB card documentation or...
User Manual
Page 61
...following topics are included in this time only to allow Windows to connect to Windows Update. Close those two screens. 1. INSTALLING AN SES DRIVER - 56 Note: If Autoplay is automatically installed as shown in Figure 2 on computers running Windows to keep the hardware popup wizard from... displaying every time you connect your My Passport drive to your computer. MY PASSPORT ELITE USER MANUAL 1A Installing an SES Driver Should you decide not to install the WD SmartWare software, you must be connected to the Internet...
...following topics are included in this time only to allow Windows to connect to Windows Update. Close those two screens. 1. INSTALLING AN SES DRIVER - 56 Note: If Autoplay is automatically installed as shown in Figure 2 on computers running Windows to keep the hardware popup wizard from... displaying every time you connect your My Passport drive to your computer. MY PASSPORT ELITE USER MANUAL 1A Installing an SES Driver Should you decide not to install the WD SmartWare software, you must be connected to the Internet...
User Manual
Page 62
On the Found New Hardware Wizard, select No, not this time and click Next. Installing the Driver Manually If you are not connected to the Internet, you can install the driver manually. 1. Select Install the software automatically and click Next. When installation is complete, click Finish. MY PASSPORT ELITE USER MANUAL 3. INSTALLING AN SES DRIVER - 57 2.
On the Found New Hardware Wizard, select No, not this time and click Next. Installing the Driver Manually If you are not connected to the Internet, you can install the driver manually. 1. Select Install the software automatically and click Next. When installation is complete, click Finish. MY PASSPORT ELITE USER MANUAL 3. INSTALLING AN SES DRIVER - 57 2.
User Manual
Page 63
Browse to My Computer and double-click the WD SmartWare VCD drive, doubleclick the extras folder, and select WD SES Device Driver. Click Next. 4. When installation is complete, click Finish. On the next screen, select Install from a list or specific location and click Next. 3. INSTALLING AN SES DRIVER - 58 MY PASSPORT ELITE USER MANUAL 2.
Browse to My Computer and double-click the WD SmartWare VCD drive, doubleclick the extras folder, and select WD SES Device Driver. Click Next. 4. When installation is complete, click Finish. On the next screen, select Install from a list or specific location and click Next. 3. INSTALLING AN SES DRIVER - 58 MY PASSPORT ELITE USER MANUAL 2.
User Manual
Page 64
...may display at the same time as the Found New Hardware screen. On the New Found Hardware - INSTALLING AN SES DRIVER - 59 Installing the Driver Automatically To install the SES driver automatically, you are not connected to the Internet. Note: If Autoplay is automatically installed. WD...screens. 1. Installing the Driver Manually You might want to install the SES driver manually, for example, if you must be connected to the Internet. Close those two screens. 1. On the Found New Hardware screen, click Yes, search online this time only. MY PASSPORT ELITE USER MANUAL Windows ...
...may display at the same time as the Found New Hardware screen. On the New Found Hardware - INSTALLING AN SES DRIVER - 59 Installing the Driver Automatically To install the SES driver automatically, you are not connected to the Internet. Note: If Autoplay is automatically installed. WD...screens. 1. Installing the Driver Manually You might want to install the SES driver manually, for example, if you must be connected to the Internet. Close those two screens. 1. On the Found New Hardware screen, click Yes, search online this time only. MY PASSPORT ELITE USER MANUAL Windows ...
User Manual
Page 65
INSTALLING AN SES DRIVER - 60 WD SES Device wizard screen, click Don't search online. 3. On the Install the disc that came with your WD SES Device screen, click I don't have the disc. Double-click the extras folder. On the next New Found Hardware - Select WD SES Device Driver. d. c. b. Click Next. Double-click the WD SmartWare VCD drive. Show me other options. 4. MY PASSPORT ELITE USER MANUAL 2. Browse to Computer: a.
INSTALLING AN SES DRIVER - 60 WD SES Device wizard screen, click Don't search online. 3. On the Install the disc that came with your WD SES Device screen, click I don't have the disc. Double-click the extras folder. On the next New Found Hardware - Select WD SES Device Driver. d. c. b. Click Next. Double-click the WD SmartWare VCD drive. Show me other options. 4. MY PASSPORT ELITE USER MANUAL 2. Browse to Computer: a.
User Manual
Page 66
When the installation is complete, click Close. INSTALLING AN SES DRIVER - 61 5. MY PASSPORT ELITE USER MANUAL Windows 7 After you physically connect the drive as shown in Figure 2 on page 6, you can install the SES driver. 1. Open All Programs and click Computer > Manage.
When the installation is complete, click Close. INSTALLING AN SES DRIVER - 61 5. MY PASSPORT ELITE USER MANUAL Windows 7 After you physically connect the drive as shown in Figure 2 on page 6, you can install the SES driver. 1. Open All Programs and click Computer > Manage.
User Manual
Page 67
Click Browse my computer for driver software. 4. Browse to Computer: a. INSTALLING AN SES DRIVER - 62 Select WD SES Device Driver. b. MY PASSPORT ELITE USER MANUAL 2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software. 3. c. Double-click the extras folder. Double-click the WD SmartWare VCD drive.
Click Browse my computer for driver software. 4. Browse to Computer: a. INSTALLING AN SES DRIVER - 62 Select WD SES Device Driver. b. MY PASSPORT ELITE USER MANUAL 2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software. 3. c. Double-click the extras folder. Double-click the WD SmartWare VCD drive.
User Manual
Page 68
MY PASSPORT ELITE USER MANUAL 5. Click Next. INSTALLING AN SES DRIVER - 63 When installation is complete, click Close. d.
MY PASSPORT ELITE USER MANUAL 5. Click Next. INSTALLING AN SES DRIVER - 63 When installation is complete, click Close. d.
User Manual
Page 73
...files 24 folder, software setting 35 folder, specifying 35 procedure 24, 27 RoHS 65 S Safety compliance 64 Security drive settings 37 Service 65 SES driver installation Windows 7 61 Windows Vista 59 Windows XP 56 Set preferences screen 36 retrieve folder screen 36 sleep timer screen 39 Setting the drive ...sleep timer 39 Sleep Timer drive setting 37 MY PASSPORT ELITE USER MANUAL SMART Status Check 41 Software Settings preferences 35, 36 retrieve folder 35 system throttling 35 Status check 34 System file ...
...files 24 folder, software setting 35 folder, specifying 35 procedure 24, 27 RoHS 65 S Safety compliance 64 Security drive settings 37 Service 65 SES driver installation Windows 7 61 Windows Vista 59 Windows XP 56 Set preferences screen 36 retrieve folder screen 36 sleep timer screen 39 Setting the drive ...sleep timer 39 Sleep Timer drive setting 37 MY PASSPORT ELITE USER MANUAL SMART Status Check 41 Software Settings preferences 35, 36 retrieve folder 35 system throttling 35 Status check 34 System file ...