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... free number is available 24/ 7. Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for the entire warranty period and our extensive knowledge base is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland...
... free number is available 24/ 7. Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for the entire warranty period and our extensive knowledge base is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland...
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v MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver 56 Installing on Windows...
v MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver 56 Installing on Windows...
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MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides step-by-step instructions for connecting the drive and installing the WD SmartWare software on your My Passport drive. 4. The WD SmartWare software that the new My Passport drive appears under My Computer in Figure .... . . If a Found New Hardware screen appears, click Cancel to your operating system is on the drive installs the proper driver for use on a Mac computer, skip this procedure and see "Connecting the Drive and Getting Started" on page 41 instead.
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides step-by-step instructions for connecting the drive and installing the WD SmartWare software on your My Passport drive. 4. The WD SmartWare software that the new My Passport drive appears under My Computer in Figure .... . . If a Found New Hardware screen appears, click Cancel to your operating system is on the drive installs the proper driver for use on a Mac computer, skip this procedure and see "Connecting the Drive and Getting Started" on page 41 instead.
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... the Password box and click OK: 7. After the computer restarts, the My Passport icon on the WD +TURBO Driver Installer screen: 4. USING THE DRIVE WITH A MAC - 43 Read the license agreement and click Accept to restart the computer: 8. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. As prompted, when the installation completes, click Yes to continue...
... the Password box and click OK: 7. After the computer restarts, the My Passport icon on the WD +TURBO Driver Installer screen: 4. USING THE DRIVE WITH A MAC - 43 Read the license agreement and click Accept to restart the computer: 8. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. As prompted, when the installation completes, click Yes to continue...
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... drive on the computer desktop? Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? Q: Why is plugged in FAT32 when reformatting the drive, download the External USB/FireWire FAT32 Formatting Utility...com for installation procedures. To create partitions larger than 32 GB in your WD USB 3.0 external storage product. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 19 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions...
... drive on the computer desktop? Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? Q: Why is plugged in FAT32 when reformatting the drive, download the External USB/FireWire FAT32 Formatting Utility...com for installation procedures. To create partitions larger than 32 GB in your WD USB 3.0 external storage product. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 19 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions...
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... to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer must have an SES driver installed on computers running Windows to keep the hardware popup wizard from displaying every time you connect your My Passport drive to the Internet: 1. This appendix...at the same time as shown in Figure 3 on page 5, the Found New Hardware Wizard screen displays. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver If you decide to not install the WD SmartWare software, you must be connected to your computer.
... to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer must have an SES driver installed on computers running Windows to keep the hardware popup wizard from displaying every time you connect your My Passport drive to the Internet: 1. This appendix...at the same time as shown in Figure 3 on page 5, the Found New Hardware Wizard screen displays. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver If you decide to not install the WD SmartWare software, you must be connected to your computer.
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Select Install the software automatically and click Next: 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4.
Select Install the software automatically and click Next: 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4.
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b. c. Browse to the Internet, install the driver manually: 1. Select WD SES Device Driver. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to My Computer and: a. Click Next to Windows Update: 2. Double-click the My Passport drive. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to continue. 3. Select Install from a list or specific location and click Next: 4. Double-click the Extras folder. INSTALLING THE SES DRIVER - 58
b. c. Browse to the Internet, install the driver manually: 1. Select WD SES Device Driver. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to My Computer and: a. Click Next to Windows Update: 2. Double-click the My Passport drive. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to continue. 3. Select Install from a list or specific location and click Next: 4. Double-click the Extras folder. INSTALLING THE SES DRIVER - 58
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When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59 Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. d.
When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59 Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. d.
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... Connects to the Internet. 2. If they appear, close them. You can use the Found New Hardware screen to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer must be connected ... the Driver Automatically To install the SES driver automatically, your computer is connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 60 On the Found New Hardware wizard screen, click Locate and install driver software: 3. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER...
... Connects to the Internet. 2. If they appear, close them. You can use the Found New Hardware screen to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer must be connected ... the Driver Automatically To install the SES driver automatically, your computer is connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 60 On the Found New Hardware wizard screen, click Locate and install driver software: 3. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER...
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MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. On the Found New Hardware - At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. Show me other options: INSTALLING THE SES DRIVER - 61 On the Found New Hardware wizard screen, click Locate and install driver software: 2. WD SES Device wizard screen, click Don't search online: 3.
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. On the Found New Hardware - At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. Show me other options: INSTALLING THE SES DRIVER - 61 On the Found New Hardware wizard screen, click Locate and install driver software: 2. WD SES Device wizard screen, click Don't search online: 3.
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When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 c. Double-click the Extras folder. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. 4. d. b. Select WD SES Device Driver. Double-click the My Passport drive. Browse to Computer and: a.
When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 c. Double-click the Extras folder. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. 4. d. b. Select WD SES Device Driver. Double-click the My Passport drive. Browse to Computer and: a.
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MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1. Open All Programs and click Computer > Manage: 2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1. Open All Programs and click Computer > Manage: 2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63
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MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. When the installation completes, click Close: INSTALLING THE SES DRIVER - 64 Click Next. 6. Click Browse my computer for driver software. 4.
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. When the installation completes, click Close: INSTALLING THE SES DRIVER - 64 Click Next. 6. Click Browse my computer for driver software. 4.