User Manual
Page 2
... the answer is available 24/ 7. Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. • Warranty & RMA Services...
... the answer is available 24/ 7. Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. • Registration-Register your WD product to get the latest updates and special offers. • Warranty & RMA Services...
User Manual
Page 5
...PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver... 56 Installing on Windows XP Computers 56 Installing the Driver Automatically 56 Installing the Driver Manually 58 Installing on Windows Vista Computers 60 Installing the Driver Automatically 60 Installing the Driver ...
...PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Unlocking the Drive 50 Unlocking the Drive with the WD SmartWare Software 50 Unlocking the Drive Without the WD SmartWare Software 51 Uninstalling the WD SmartWare Software 52 9 Troubleshooting 54 Installing, Partitioning, and Formatting the Drive 54 Frequently Asked Questions 54 A Installing the SES Driver... 56 Installing on Windows XP Computers 56 Installing the Driver Automatically 56 Installing the Driver Manually 58 Installing on Windows Vista Computers 60 Installing the Driver Automatically 60 Installing the Driver ...
User Manual
Page 10
... system is on the drive installs the proper driver for your computer using the USB micro cable as shown in Windows Explorer. 5. To connect the My Passport drive to step 6. Turn on your Windows computer: 1. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 12 Connecting the... Drive and Getting Started This chapter provides step-by-step instructions for use on a Mac computer, skip this procedure and see ...
... system is on the drive installs the proper driver for your computer using the USB micro cable as shown in Windows Explorer. 5. To connect the My Passport drive to step 6. Turn on your Windows computer: 1. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 12 Connecting the... Drive and Getting Started This chapter provides step-by-step instructions for use on a Mac computer, skip this procedure and see ...
User Manual
Page 48
... to continue. 6. As prompted, when the installation completes, click Yes to continue. 5. After the computer restarts, the My Passport icon on the WD +TURBO Driver Installer screen: 4. USING THE DRIVE WITH A MAC - 43 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Read the license agreement and click Accept to restart the computer: 8. A message informs...
... to continue. 6. As prompted, when the installation completes, click Yes to continue. 5. After the computer restarts, the My Passport icon on the WD +TURBO Driver Installer screen: 4. USING THE DRIVE WITH A MAC - 43 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Read the license agreement and click Accept to restart the computer: 8. A message informs...
User Manual
Page 59
... search our knowledge base for further details. Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? Contact the adapter card manufacturer for computers with this feature or visit support.wdc.com and see Knowledge Base answer ... and format the drive to Mac OS X 10.4.11 and 10.5+ Reformat from Mac GPT to Windows XP NTFS Reformat the drive from Mac GPT to boot from external drives, refer to the computer before connecting your WD portable USB drive. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL...
... search our knowledge base for further details. Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? Contact the adapter card manufacturer for computers with this feature or visit support.wdc.com and see Knowledge Base answer ... and format the drive to Mac OS X 10.4.11 and 10.5+ Reformat from Mac GPT to Windows XP NTFS Reformat the drive from Mac GPT to boot from external drives, refer to the computer before connecting your WD portable USB drive. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL...
User Manual
Page 61
... the Found New Hardware Wizard screen, select Yes this time only to allow Windows XP to connect to continue. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver If you decide to not install the WD SmartWare software, you must be connected to the Internet: 1. Click Next to...
... the Found New Hardware Wizard screen, select Yes this time only to allow Windows XP to connect to continue. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 1A Installing the SES Driver If you decide to not install the WD SmartWare software, you must be connected to the Internet: 1. Click Next to...
User Manual
Page 62
Select Install the software automatically and click Next: 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4.
Select Install the software automatically and click Next: 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 57 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 4.
User Manual
Page 63
On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to My Computer and: a. Browse to Windows Update: 2. Double-click the Extras folder. INSTALLING THE SES DRIVER - 58 c. Double-click the My Passport drive. Select WD SES Device Driver. Click Next to the Internet, install the driver manually: 1. b. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to continue. 3. Select Install from a list or specific location and click Next: 4.
On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to My Computer and: a. Browse to Windows Update: 2. Double-click the Extras folder. INSTALLING THE SES DRIVER - 58 c. Double-click the My Passport drive. Select WD SES Device Driver. Click Next to the Internet, install the driver manually: 1. b. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your computer is not connected to continue. 3. Select Install from a list or specific location and click Next: 4.
User Manual
Page 64
Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. d. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59
Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. d. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 59
User Manual
Page 65
...is connected to the Internet • Manually, whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is enabled, two additional screens might appear at the same time as shown in Figure 3 on... be connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 60 On the Found New Hardware wizard screen, click Locate and install driver software: 3. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on page 5, the Found New Hardware ...
...is connected to the Internet • Manually, whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer is enabled, two additional screens might appear at the same time as shown in Figure 3 on... be connected to Windows Update • Finds, downloads, and installs the SES driver INSTALLING THE SES DRIVER - 60 On the Found New Hardware wizard screen, click Locate and install driver software: 3. MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on page 5, the Found New Hardware ...
User Manual
Page 66
WD SES Device wizard screen, click Don't search online: 3. At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. Show me other options: INSTALLING THE SES DRIVER - 61 On the Found New Hardware - MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. On the Found New Hardware wizard screen, click Locate and install driver software: 2.
WD SES Device wizard screen, click Don't search online: 3. At the Install the disc that came with your computer is not connected to the Internet, install the driver manually: 1. Show me other options: INSTALLING THE SES DRIVER - 61 On the Found New Hardware - MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing the Driver Manually If your WD SES Device prompt, click I don't have the disc. On the Found New Hardware wizard screen, click Locate and install driver software: 2.
User Manual
Page 67
Double-click the Extras folder. c. d. When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 Browse to Computer and: a. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. b. Double-click the My Passport drive. Select WD SES Device Driver. 4.
Double-click the Extras folder. c. d. When the installation completes, click Close: INSTALLING THE SES DRIVER - 62 Browse to Computer and: a. Click Next: MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 5. b. Double-click the My Passport drive. Select WD SES Device Driver. 4.
User Manual
Page 68
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63 Open All Programs and click Computer > Manage: 2.
MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL Installing on Windows 7 Computers After you physically connect the drive as shown in Figure 3 on page 5, use the Windows 7 Computer Management utility to install the SES driver: 1. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: INSTALLING THE SES DRIVER - 63 Open All Programs and click Computer > Manage: 2.
User Manual
Page 69
Click Next. 6. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. When the installation completes, click Close: INSTALLING THE SES DRIVER - 64 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Click Browse my computer for driver software. 4.
Click Next. 6. Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: 5. When the installation completes, click Close: INSTALLING THE SES DRIVER - 64 MY PASSPORT ESSENTIAL AND ESSENTIAL SE USER MANUAL 3. Click Browse my computer for driver software. 4.